Smart Fortwo owners have reported a total of 333 problems for their cars built in the 11 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Smart Fortwo. The 2008 Smart Fortwo cars have the most problems reported (137 problems).
The following chart shows the 22 most common problems for Smart Fortwo cars. The number one most common problem is related to the vehicle's engine and engine cooling (62 problems). The second most common problem is related to the vehicle's power train (53 problems).
|Problem Category||Number of Problems|
|Engine And Engine Cooling|
|Other Fuel System|
|Unknown Or Other|
|Gasoline Fuel System|
|Vehicle Speed Control|
|Electronic Stability Control|
|Traction Control System|
It would not be fair to compare the Smart Fortwo of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Fortwo model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.
PPMY = P / S / Y * 1000,
where P = total problems reported during the life of a Smart Fortwo model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).
The results are shown in Table 3.
Another way to measure the reliability across the model years of the Smart Fortwo is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.
|Model Year||Problems Reported|