Suzuki XL7 owners have reported 7 problems related to steering rack and pinion (under the steering category).
The contact owns a 2008 Suzuki sl7. The contact stated that while driving approximately 25 mph, there was a loss of power steering without warning. The steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic where both the power steering pump and rack and pinion were replaced. The failure persisted after the repair was performed. The vehicle was taken to an authorized dealer for a second opinion however, the technician was unable to diagnose the problem. The manufacturer was notified of the defect. The approximate failure mileage was 106,000.
See all problems of the 2008 Suzuki XL7.
Power steering went out as I was driving. Almost crashed. Changed out rack and pinion & power steering pump with no change. Cost $ 1,200. Problem is still there. Will not drive because of danger.
The contact owns a 2007 Suzuki Xl7. The contact stated that while attempting to exit a parking space, the power steering assist failed. The contact stated that he could hardly steer the vehicle and would have to engage the accelerator pedal in order to regain some type of control over the steering. The vehicle was taken to the dealer who diagnosed that the rack and pinion, and the power steering pump needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 70,500.
See all problems of the 2007 Suzuki XL7.
The contact owns a 2007 Suzuki Xl7. The contact stated that the steering wheel would become difficult to steer and at times, would exhibit an abnormal noise. The dealer diagnosed that the rack and pinion would need to be replaced. The manufacturer was notified, but denied any assistance with repair to the defect. The vehicle was not repaired. The failure mileage was 45,000 and the current mileage was 60,000.
My rack and pinion was replaced under warranty 8/2010 at 30,000 it was making a zipping noise. A year later at 47,000 the same problem has happened and Suzuki refuses to cover the 1000. 00 repair. I have called numerous times with no help. I am outraged because this problem is known to Suzuki and they dont care! even the dealership has told me that they have repaired this many times in other Suzuki Xl7 with the same issue. Suzuki claims the car is still safe and it is only a noise issue but I dont feel safe, its the steering!! I guess they expect us to keep dishing out money for something that is known faulty and obviously keeps reoccuring. It is also obvious the repairs are being done with the same faulty part the car was manufactured. Suzuki needs to step up to the plate and take responsibility for there mistake.
The contact owns a 2008 Suzuki Xl7. While driving approximately 2 mph, the contact attempted to park the vehicle and the steering wheel began to exhibit a loud noise. The vehicle was taken to an authorized dealer for diagnosis. The technician informed that the failure was contributed to the manufacturers faulty design of the rack and pinion. The part was unavailable. The vehicle was not repaired. The failure mileage was 22,000.
I purchased a 2007 Suzuki Xl7 brand new, I have owned the car aprx 2 1/2 years. The power steering started making a noise and I assumed the power steering pump was going out on the vehicle. Since I do alot of traveling the car is not under warranty. I had it checked out by a local mechanic and was told it was the rack and pinion that needed to replaced and would cost aprx $1000. 00 but he could not get the part. I then called the local dealership and was told the part would cost aprx $600. 00 but it was out of stock and on back order and they had no idea when it would be available. I then called Suzuki corporation and was told the part was out of stock and on back order and they had no idea when it would be available. This has been going on for over a month and all I can get from anyone is the part is not available. The parts manager told me that a recall should be done because there was alot of trouble being reported. The Suzuki rep has not helped any. I am paying for a car that does not need to be driven and the manufacturer cannot even supply the part that needs to be corrected. What if you are driving down the road and the steering either goes out or shuts down and someone is killed, what then maybe a recall. Who wants to pay for a vehicle that you can't even get a part for repairs. All vacation plans have had to go on hold not knowing if money can be refunded or what is going to happen if the manufacturer cannot get the part then what are you supposed to do to get repairs performed.
|Problem Category||Number of Problems|
|Steering Noise problems||
|Steering Rack And Pinion problems||
|Power Steering Pump problems||
|Power Steering Fluid problems||
|Steering Column problems||
|Power Steering Failed problems||
|Steering Failed problems||
|Hydraulic Power Assist Steering System problems||