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Cruise Control Problems of Toyota Avalon - part 1



Toyota Avalon owners have reported 65 problems related to cruise control (under the vehicle speed control category).

car image   Cruise Control problem of the 2008 Toyota Avalon 1
Failure Date: 12/18/2013

My laser cruise control became unreliable toward the end of 2013. I had used it on a daily basis for over 5 years and am very familiar with the way it should perform. When tracking a vehicle directly ahead of me on a straight and level road, the laser control should maintain a safe distance and a speed that is essentially identical to the "lead" vehicle. This has not been the case for the past 7 months. My car would often continue to maintain a speed that was faster than the "lead" car,as it was safely slowing down, and come so close that I would have to jam on my breaks. I brought it into the dealer, who insisted that the laser cruise control had been damaged in an accident (therefore my extended warranty would not apply) and I would have to make a claim on my car insurance. My insurance company as well as my repair shop could see no damage that would have caused the malfunction. Eventually my insurance company agreed to pay for the "repair". After the dealer repaired the car with a new laser control sensor the problem has continued, although not as often. I've had it back to the dealer several times and they insist it meets all specifications and is performing to manufacturer's specs, and that there is nothing more they can do for me. Corporate Toyota basically washes their hands of the incident by saying everything related to this matter is at the dealers discretion. Although I have not had an accident yet, this malfunctioning "safety" feature puts me at jeopardy. I fear for my life every time I use it. It would seem to me that others have had similar problems, and may have had significant accidents as a result. I hope you will look into this matter.

See all problems of the 2008 Toyota Avalon.

car image   Cruise Control problem of the 2004 Toyota Avalon 2
Failure Date: 12/07/2013

My daughter was in a car accident in Dec 2013 involving our 2004 Toyota Avalon. We suspect the cruise control did not release as it should have. She had been using the cruise control and tapped the brake to release it as she exited a highway she then stepped on the brake to slow down as she exited the eastbound highway to maneuvere the exit curve to merge onto a southbound interstate highway. On the curve she noticed the car wasn't slowing down as it should, and when she braked harder, the brakes locked up sending her into a swerve. The car traced a path similar to an upside down question mark. She crossed two lanes, and the rear of the car hit a wall landing her facing traffic right next to the roadway. When the car came to a stop, both the gas pedal and the brake were completely depressed to the floor, and the engine had shut off. Her foot had not been on the gas pedal for some time since she was using the cruise control. The insurance company totaled out the car. Thankfully, there were no other cars involved, but my daughter was pretty shaken up and had to be treated for headaches/neck soreness due to whiplash. When she restarted the car (she had to turn the key off first, then on), the pedals returned to normal and she was able to move the car across to a safer location on the shoulder of the road to await help. Toyota's gas pedal recall started with the 2005 Toyota Avalon, so we had no recourse for action and the car is now gone, so there is no evidence to inspect. We are convinced the gas pedal sticking / cruise control refusing to release was the cause of the accident and want to pass on the information so that others can be protected from injury.

See all problems of the 2004 Toyota Avalon.

car image   Cruise Control problem of the 2005 Toyota Avalon 3
Failure Date: 07/28/2011

The contact owns a 2005 Toyota Avalon. The contact stated that while driving with the cruise control set at 55 mph, the vehicle surged forward to 70 mph without warning. The failure was experienced twice. The vehicle was taken to an authorized dealer, but the vehicle was not examined to determine the cause of failure. The manufacturer was made aware of the failure. The failure mileage was 100,000 and the current mileage was 103,000. The VIN was not available.

See all problems of the 2005 Toyota Avalon.

car image   Cruise Control problem of the 2007 Toyota Avalon 4
Failure Date: 02/11/2011

The contact owns a 2007 Toyota Avalon. The contact stated the vehicle was previously repaired for NHTSA campaign id number: 09v388000 (vehicle speed control: accelerator pedal). The vehicle had since surged forward on numerous occasions while the brake pedal was depressed. During one of the failures the vehicle was traveling approximately 69 mph with the cruise control engaged, and accelerated to a speed of 80 mph. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 35,800 and the current mileage was 37,800.

See all problems of the 2007 Toyota Avalon.

car image   Cruise Control problem of the 2010 Toyota Avalon 5
Failure Date: 06/16/2010

The contact owns a 2010 Toyota Avalon. The contact stated he was driving with the cruise control set to approximate speeds of 74 mph. He engaged the brakes and the when attempting to reset the cruise control, the vehicle abnormally accelerated to speeds of 95 mph. He was able to deactivate the cruise control and applied the brakes to stop the acceleration. The manufacturer advised the contact to have the dealer inspect the vehicle for the failure. The contact stated before the failure, the vehicle was repaired under NHTSA campaign id number: 09v388000 (vehicle speed control: accelerator pedal). The failure mileage was approximately 1,800 and the current mileage was approximately 6,000. Updated 11/02/10. Updated 11/04/10.

See all problems of the 2010 Toyota Avalon.

car image   Cruise Control problem of the 2006 Toyota Avalon 6
Failure Date: 04/21/2010

Has anyone ever considered the Toyota vehicle speed control, vsc, system as a source of sudden acceleration? a code p1578 means brake system malfunction relating to the cruise control brake switch. If the brake switch develops an intermittent, stepping on the brake pedal will not cause the cruise to disengage. The driver will fight the cruise control with the brakes and think its a sudden acceleration. The Toyota vsc system needs to be included in the protocol for their vehicle exams as well as independent forensic examiners.

See all problems of the 2006 Toyota Avalon.


car image   Cruise Control problem of the 2009 Toyota Avalon 7
Failure Date: 03/07/2010

I believe the Toyota acceleration issue has to do with the cruise control. I believe the cruise control is being invoked by a software bug and also the accelerate function of the cruise control somehow gets activated. I was driving a Toyota Avalon using the adaptive cruise control. I decided to bump up my speed to I tapped "accel" a few times. Before I knew it the car was at 85 mph on the cruise control display. I do not think I was actually traveling 85 mph, though. I hit the brake and it cancelled the cruise control and the car slowed down.

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car image   Cruise Control problem of the 2007 Toyota Avalon 8
Failure Date: 03/03/2010

2007 Toyota Avalon - I had no problem with my Avalon until the local Toyota dealership installed the recalls. Upon departing the dealership, after completion of the recalls, I found my Avalon would not drive below 55 mph (engine rpm would not go below 1800 rpm) as if the cruise control was on but it was not! I returned to the dealership and the service manager was able to duplicate the problem. The dealership kept the Avalon over night and the next day was unable to duplicate the problem! Toyota engineering indicated, to me, that they thought this was a computer issue with the computer learning my driving habits, sounds strange to me! the newly installed brake override did work properly. Toyota returned the Avalon to me but I am only using it when I have to as my family does not want to ride in it.

car image   Cruise Control problem of the 2010 Toyota Avalon 9
Failure Date: 03/01/2010

I was driving a 2010 Toyota Avalon on Monday 3-1-2010 at 2pm on the 210 going west at 70 mph in cruise control there was no traffic when I up the speed to 75 mph and the car took off up to 100mph by itself I pressed the brake taking it out of cruise control this happened in a few seconds. I bought my car one week before all the recalls started I don't feel safe in my car.

car image   Cruise Control problem of the 2005 Toyota Avalon 10
Failure Date: 02/28/2010

While en route from san juan to ponce, pr, I decided to use the cruise control on my Toyota Avalon 2005. It worked very well, until I decided to use the resume speed option of the cruise control. As soon as the resume movement was activated, the car accelerated suddenly and lunged forward at an unbelievable rate of speed that scared us, and I had to depress the brake pedal to disengage the resume option. This occurred twice and then I opted for not using the cruise control at all. Recently my car was serviced at furiel Toyota dealer here in ponce, where the recall requirements for the accelerator and oil hose were completed.


 
car image   Cruise Control problem of the 2005 Toyota Avalon 11
Failure Date: 02/19/2010

The contact owns a 2005 Toyota Avalon. The contact was driving up an incline, approximately 25 mph. The vehicle began to accelerate beyond the cruise control set speed. The driver applied pressure to the brakes to disengage the cruise control. The authorized dealer was notified of the malfunction. The vehicle has not been repaired at this time. The failure mileage was 59,000.

car image   Cruise Control problem of the 2009 Toyota Avalon 12
Failure Date: 02/19/2010

The contact owns a 2009 Toyota Avalon. While traveling at 75 mph with the cruise control engaged, the contact noticed that the cruise control had deactivated. The dealer was unable to duplicate the failure. The current and failure mileages were 16,000. Updated 7/20/10 the consumer stated when the cruise control stopped functioning, the vehicle slowed down. Updated 07/23/jb.

car image   Cruise Control problem of the 2008 Toyota Avalon 13
Failure Date: 02/18/2010

Toyota Avalon cruise control safety problem. After several experiences with unexpected rapid acceleration I took the car to the Toyota dealership in o'fallon, illinois. What I discovered is that the laser cruise control system adjusts on the cruise control level in 5 mph increments up or down. However, if you tap the lever up more than once it will increase the speed by 5, 10, 15, 20 mph. More importantly, if you hold the cruise level for more than a few seconds, the cruise setting continues to increment and in just a few seconds you may have unknowingly increased the setting for the cruise by 20 or 25 mph. This is very dangerous since older models of most cars, including Toyotas, just increment your speed by a few m. P. H. As you hold the cruise control level up to get to the desired cruising speed. Most importantly, the owners manual is inaccurate and does not describe how the resetting of the cruise speed actually works. In my opinion the cruise control level should not be allowed to increase your set cruising speed by 20 or 30 mph by lifting up the cruise level or a few seconds. I have experienced sudden rapid acceleration several times in highway driving and had to slam on my brakes to avoid an accident. My guess is that a lot of the complaints about the Toyota prius in the press recently result from the same condition with the owners not informed as to how the cruise adjustments work and the manuals are probably inaccurate or incomplete.

car image   Cruise Control problem of the 2007 Toyota Avalon 14
Failure Date: 02/11/2010

The contact owns a 2007 Toyota Avalon. The contact stated that while driving at approx 60 mph with the cruise control engaged, the vehicle did not slow down as it should have when sensing a vehicle in the near front. The vehicle was equipped with a laser cruise control that was capable of scanning another vehicle and slowing down as to not hit that vehicle. The contact would have to depress the brake pedal in order to avoid hitting a vehicle. He noticed the problem at least 12 times. He took the vehicle to the dealership and the dealer stated that they had heard nothing about such a problem and arranged for the vehicle to be inspected 02/23/2010. He had not called the manufacturer to-date. The current mileage was approximately 40,000. The failure mileage was approximately 39,300. Updated 03/19/10. The cruise control failed to disengage. The vehicle was repaired on Feb 23, 2008. Updated 09/21/10.

car image   Cruise Control problem of the 2006 Toyota Avalon 15
Failure Date: 01/29/2010

I have a 2006 Toyota Avalon limited. On 2 occasions, while in cruise control, I attempted to uptick the stalk to increase speed one mph. The car accelerated rapidly well over one mph whereupon I canceled cruise control and everything became normal.

car image   Cruise Control problem of the 2008 Toyota Avalon 16
Failure Date: 01/25/2010

Laser cruise control malfunctioned without apparent reason, most important problems it has are uncontrollable acceleration and sudden deceleration, which has nearly caused my ramming into a car in front of me and a car behind me crashing into me. These, along with other problems in the system, occur every time it is engaged. When first presented to the dealer in phone conversation was told it was a psychological reaction to news reports and given an 800 number to a recorded message telling me if I have a problem stop my car and report it to my dealer. I then went to the dealer and was then treated with disbelief. Their initial solution was denial that there is a problem. After demanding a mechanic test drive the car, the technician conceded the problem is exactly as I described. I was then told that their in shop diagnostic test showed there was no problem with the laser cruise. And when I questioned this was incredibly asked if I didn't believe technology when their own mechanic verified that in reality the system was not working during the road test. Then they decided to take another tactic. There is a 1/2 inch ding in the front bumper of my car that is the result of my car rolling 5 feet while in neutral and tapping a pole. They decided to blame the malfunction on this minute ding even though I informed them that the malfunction did not correlate with the time of the blemish to the car. Now they want to charge me an exorbitant amount, over $3000, to fix this ding, hoping it will deter me from pursuing the issue of the innate flaws in Toyota's laser mechanism. I know this will not resolve the problem but am instructing them to repair the bumper as a means of guaranteeing this is the solution to my laser cruise problem. I will pay to fix my dlcc, not correct a blemish in my bumper. I am letting you know because others are probably being met with the same resistance and someone is going to get seriously hurt or killed. My car is 2008 Avalon limited. Dealer: toyo of watertown.

car image   Cruise Control problem of the 2006 Toyota Avalon 17
Failure Date: 01/22/2010

The contact owns a 2006 Toyota Avalon. While driving 35 mph the accelerator pedal became stuck and the vehicle accelerated. The contact had to place both feet on the brake pedal to stop the vehicle. The contact called the dealership who informed him to call aaa. The vehicle was taken to a dealer who stated that the floor mat could have caused the vehicle to accelerate; however, the contact stated that the floor mats were not positioned to do so. The contact is afraid to drive the vehicle. The failure mileage was 25,000. Updated 2/17/10 the consumer stated the cruise control was repaired 4 times. Updated 02/22/10.

car image   Cruise Control problem of the 2008 Toyota Avalon 18
Failure Date: 01/20/2010

On 01-20-10, this customer states after using cruise control at approx 70 mph and coming up on some other vehicles, applying the brake to begin slowing down. Once the road was clear, I reused the cruise control by pressing the resume switch. The vehicle began to accelerate past 70 mph and continued to about 85 mph before I applied the brake and canceled the resume function. I believe the vehicle would have continued if the brake was not applied. On 02-05-10 fitzgerald Toyota ck the vehicle, no problem found. My veh is a 08 Toyota Avalon.

car image   Cruise Control problem of the 2010 Toyota Avalon 19
Failure Date: 12/31/2009

The contact owns a 2010 Toyota Avalon limited equipped with a dynamic laser cruise control. While attempting to pass another vehicle with the cruise control engaged at speeds of fewer than 65 mph, the vehicle lost acceleration. The driver attempted to depress the brakes to shut off the cruise control, to no avail. The vehicle would not accelerate and she allowed the vehicle to drift off of the highway. The vehicle was taken to the dealer where they could not duplicate the failure. No repairs were made to date to correct the failure. The cruise control mechanism had not been engaged since the incident. The failure and current mileages were 2,625. Updated 03/12/10. Updated 09/21/10.

car image   Cruise Control problem of the 2006 Toyota Avalon 20
Failure Date: 12/21/2009

The contact owns a 2006 Toyota Avalon. The contact was driving with the cruise control set at approximately 80 mph when she noticed that the brakes were not responsive when applied. The vehicle did not begin to slow down until the cruise control was disengaged. The contact notified the dealer of the failure but the vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 53,000. The current mileage was approximately 58,800.

car image   Cruise Control problem of the 2008 Toyota Avalon 21
Failure Date: 12/14/2009

2008 Toyota Avalon - computer defect - cruise control is erratic sometimes working ok other times engaged & not working - suddenly speeds up, error code e2. Auto does not slow down properly. Reported to dealer w/no problem found in 2009. 12/14/09 car dead, dash lights indicate check engine, control system failure, brake, battery failure , towed to dealer. Parts 10 amp etcs fuse/i7. 5 amp -dome fuse/7. 5 amp and am2 fuse. (op code-190011 combo a t1/71 t2/99. 1 #00544-24f60-575 truestart battery) labor $92. Thank you!.

car image   Cruise Control problem of the 2000 Toyota Avalon 22
Failure Date: 12/14/2009

The contact owns a 2000 Toyota Avalon xls. The contact stated while driving approximately 60 mph on the interstate and trying to engage the cruise control, it would not respond and failed to activate. Following that failure, on three different occasions when he exited the highway, the vehicle would suddenly accelerate. He was able to apply the brakes and turn the vehicle off to avoid a potential crash. A few days later, while driving approximately 3-5 mph, the vehicle lunged forward over the curb and into a building. The driver was not injured. A police report was taken. The vehicle was taken to a repair shop and then it was released to the dealer who stated that they were unable to diagnose the failure. He called the manufacturer and was told that someone would contact him. When he was contacted by a representative, he was told that they could not offer him any assistance. The body of the vehicle was repaired but the acceleration problem was not addressed when the complaint was filed. The current mileage was approximately 64,000. The failure mileage was 63,836. Updated 04/30/10.

See all problems of the 2000 Toyota Avalon.

car image   Cruise Control problem of the 2007 Toyota Avalon 23
Failure Date: 11/26/2009

We have a Toyota Avalon 2007 & have noticed that after we reengage the cruise control there is a sudden acceleration up to the preset speed, there has also been numerous incidents when the car accelerates past the preset speed & we have to disengage the cruise control & then reset it.

car image   Cruise Control problem of the 2006 Toyota Avalon 24
Failure Date: 11/15/2009

While Toyota has issued a letter regarding NHTSA campaign #09v388000, I believe that the problem with continuous acceleration is caused not by the carpet (which is a ludicrous story) but by the faulty control mechanism (perhaps, computer chips) used in the cruise control. My 2006 Avalon has a laser-guided cruise control which automatically slows down my vehicle when it approaches too close to the vehicle ahead of it. After a safe distance is attained, it then accelerates to keep up with the vehicle ahead. I have noticed that sometimes in so doing, the vehicle surges as if I were flooring the gas pedal. It is scary when it lunges forward with such a force. I am no longer using the cruise control for this reason. I believe that the problem is in certain cruise control defect. Carpet has nothing to do with it. That sounds like a smoke screen. Please investigate vigorously.

car image   Cruise Control problem of the 2006 Toyota Avalon 25
Failure Date: 11/06/2009

The contact owns a 2006 Toyota Avalon. While driving 60 mph with the cruise control engaged, the electrical system speed control setting decreased the speed to 10 mph. The dealer was unable to diagnose the failure. The failure mileage was 35,000.

Other Common Vehicle Speed Control related problems of Toyota Avalon