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Steering Problems of Toyota Highlander - part 1

Toyota Highlander owners have reported 100 problems related to steering (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Highlander based on all problems reported for the Highlander.

car image   Steering problem of the 2015 Toyota Highlander 1
Failure Date: 02/16/2018

It is hard to turn wheel on low speed. Both directions.

See all problems of the 2015 Toyota Highlander.

car image   Steering problem of the 2013 Toyota Highlander 2
Failure Date: 02/12/2018

There is a clunking noise when turning at low speeds. My mechanic says there is a defect in the design of the steering shaft. He said this commonly occurs with this model Highlander, something supported by numerous complaints about the same issue. Toyota denies responsibility and won't issue a recall, though it is a safety risk.

See all problems of the 2013 Toyota Highlander.

car image   Steering problem of the 2011 Toyota Highlander 3
Failure Date: 01/22/2018

I had a clunking noise whenever I turned the steering wheel left or right at slow speeds. I checked on line and found this site which noted fault to be the intermediate steering shaft, as the issue. I took my vehicle into a Toyota dealership for repair. They confirmed that this was the issue and because it is not considered a safety issue, no recall has been issued. Toyota would not cover any of the cost which was $684. It started when I had 80,000 miles on the vehicle and I took it in for repair at 94,000 miles when noice became louder. . Disappointed Toyota did not help with the repair cost.

See all problems of the 2011 Toyota Highlander.

car image   Steering problem of the 2010 Toyota Highlander 4
Failure Date: 10/19/2017

When turning steering wheel a clicking noise is heard. There is a TSB out on this problem while vehicle is in motion a noise was heard, and a loud humming noise is coming from the rear. Vehicle was inspected to find problem and differential assembly need to be replaced. There is a TSB out on this problem.

See all problems of the 2010 Toyota Highlander.

car image   Steering problem of the 2011 Toyota Highlander 5
Failure Date: 10/12/2017

Every time I turn my wheel I have a thumping sound (worse when I am turning right).

car image   Steering problem of the 2013 Toyota Highlander 6
Failure Date: 09/15/2017

When turning right the steering was making a clicking/knocking sound. I only have 30000 miles on the car, which I have had 100000 plus miles on cars and never had this issue. Apparently Toyota has diagnosed this with a bad u-joint in the steering intermediate shaft with a hefty price tag to fix. This seems like a complaint from multiple people and on multiple sites. I think this should be looked into by Toyota and considered a recall item. Very disappointed in my Toyota right now.

car image   Steering problem of the 2010 Toyota Highlander 7
Failure Date: 05/09/2017

Clunk in steering when turning at low speed from stop found to be intermediate steering shaft-replaced at dealer. Google search show very common in several different Toyota vehicles.

car image   Steering problem of the 2008 Toyota Highlander 8
Failure Date: 05/06/2017

Turning my car right or left there is a clicking noise and I can't get a good turn. It seems there is an issue with the electrical powering steering. I have researched to find out if there is a recall on this and the only thing I have found is other complaining about the same thing. I bought my car based on research and the durability of Toyota, also I have taken very good care of the car. I have gone in for all the recalls. But the issue with eps has me very concerned.

See all problems of the 2008 Toyota Highlander.

car image   Steering problem of the 2010 Toyota Highlander 9
Failure Date: 04/26/2017

Steering wheel would exhibit a loud clunking noise when turning wheel left or right. Did not feel safe to drive. Toyota mechanic diagnosed the problem as the intermediate steering shaft which he recommended replacing. Toyota knows of this problem since they issued a technical service bulletin (TSB) t-tt-0223-13 for this repair. There is also an NHTSA # 10062035 on this situation. Toyota should pay for this costly repair since I feel it is a safety defect and should be recalled.

car image   Steering problem of the 2013 Toyota Highlander 10
Failure Date: 03/12/2017

Knocking sound and vibration felt on steering wheel when turning right. It only occurs in motion.

car image   Steering problem of the 2012 Toyota Highlander 11
Failure Date: 03/06/2017

Wife was in parking lot after school activity. Went to turn car out of parking spot, was not able to and hit a pole. Steering wheel turned but wheels did not. Towed vehicle to andy mohr Toyota avon. Advised that rack was sheered. Never seen anything like it the two years service writer had been working there. There was no accident prior that would of caused problem. Also dealer indicates steering wire is also damaged. Lucky wife was not on interstate or other highway, accident could of been catastrophic.

See all problems of the 2012 Toyota Highlander.

car image   Steering problem of the 2009 Toyota Highlander 12
Failure Date: 01/01/2017

When you drive back and turn, the tires make a strange movement, it seems like it will be detached from the axle.

See all problems of the 2009 Toyota Highlander.

car image   Steering problem of the 2008 Toyota Highlander 13
Failure Date: 12/21/2016

As I was making a slow right turn onto a side street, the steering wheel gave out and I hit a parked car. Then my dashboard light indicator for the steering wheel lit up.

car image   Steering problem of the 2015 Toyota Highlander 14
Failure Date: 10/08/2016

Two or three times now, while paused in traffic, I look at the radio instrument panel and it has completely shut off and reboots, it then causes all previously programmed information in the system to be changed. In addition at the same time, the steering feels like it "pauses". I checked my VIN it is not in the recall but I will be taking it to the dealer as soon as possible. Once the electrical radio/entertainment system rebooted while traveling on the highway, I only noticed it because the radio shut off. I did not notice anything at that time with the steering and I thought it was a fluke, but now after three times, I am bringing to the dealer.

car image   Steering problem of the 2008 Toyota Highlander 15
Failure Date: 09/20/2016

Driving at a slower speed and during a turn - my power steering shut off- the power steering indicator appeared on my dash but then disappeared. As a result I lost access to power steering. This happened several times and has happened at approximately 20 mph. I checked the recall notifications and identified I had 3 separate recalls related to this vehicle how the power steering concern was not one of them. . Read more...

car image   Steering problem of the 2005 Toyota Highlander 16
Failure Date: 08/05/2016

When I was trying to park my Toyota Highlander 2005 in front of the building where I work, backing up, the engine iddle went extremely high and I tried to stop, but I could not do it because the steering wheel and the brakes locked. I tried to put the gear in neutral, but instead, it went straigh to drive, so it causes major damages to 2 vehicles behind mine, and other 3 in front of mine too. Also my vehicle destroyed a mail box and a tree, but I could not stop until my Highlander stopped by itself totally destroyed. I ended up in the hospital with some trauma.

See all problems of the 2005 Toyota Highlander.

car image   Steering problem of the 2008 Toyota Highlander 17
Failure Date: 07/24/2016

The steering wheel had been adjusted to a setting for a shorter driver, and while in the process of re-setting it for a taller driver, the steering wheel and its housing came completely off of the shaft that reaches into the engine. To safely get off the road, an attempt was made to stick it back on, and it was unable to stay in the correct position. Once the vehicle was pulled over, to try to reattach it, the driver again attempted to seat the housing on the shaft. This maneuver was completed successfully, but upon attempting to drive again, the "slippery when wet" warning light came on and whatever engine mechanism that alerts began to engage, affecting the brakes, accelerator, and steering. This all happened as we were backing out of the driveway, and then attempting to maneuver into the roadway.

car image   Steering problem of the 2012 Toyota Highlander 18
Failure Date: 07/06/2016

Intermediate steering shaft 45220-48171 had to be replaced. At high rate of speed I had to brake hard, then the abs intermittently pushed the pads against the discs creating vibration that was felt at the steering wheel very noisy and shake like looked like my Highlander front wheels came apart . Then I knew the vehicle must be repaired immediately due safety problem.

car image   Steering problem of the 2012 Toyota Highlander 19
Failure Date: 05/05/2016

Clunking in steering at slow speed when making sharp left or right turns. Diagnosed as intermediate steering shaft needing replacement. Repaired at Toyota dealership.

car image   Steering problem of the 2004 Toyota Highlander 20
Failure Date: 05/01/2016

The contact owns a 2004 Toyota Highlander. While driving various speeds, the vehicle required greater effort to steer. While steering the vehicle, there was an abnormal noise. The vehicle was taken to an independent mechanic were it was diagnosed that the steering intermediate staff assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.

See all problems of the 2004 Toyota Highlander.

car image   Steering problem of the 2016 Toyota Highlander 21
Failure Date: 04/11/2016

Brand new car in the shop twice during first week. Following refueling (not topped off - stopped at first click) the car starts stalling at red lights or at low speeds. Has done this a dozen times. On the highway car stutters, check engine light comes on and traction control becomes disabled. The dealership says this is due to overfilling the gas tank and changed the carbon cartridge for the evac this is definitely not the case. A second refill after the repair confirmed that the problem exists even when filling up very carefully. If gasoline is filling up this component then there is something seriously wrong with this vehicle and its dangerous to drive. Again this car is only 9 days old and in the shop twice for the same reason. Losing power at a busy intersection is dangerous as this has happened in areas where cars are moving quite fast. I was almost rear ended when my car stalled.

See all problems of the 2016 Toyota Highlander.

car image   Steering problem of the 2015 Toyota Highlander 22
Failure Date: 04/08/2016

The contact owned a 2015 Toyota Highlander. While driving approximately 50 mph on a winding road, the steering wheel locked up and prevented the contact from maintaining control. As a result, the vehicle drove into a ditch and flipped over. The air bags deployed. The vehicle was destroyed and towed. A police report was filed. The contact received injuries to the face and leg. Medical attention was not needed. The dealer stated that the vehicle was included in and repaired per NHTSA campaign number: 15v144000 (steering). The contact stated that they were never informed of the recall or the repair. The manufacturer was not made aware of the failure. The failure mileage was 15,425.

car image   Steering problem of the 2010 Toyota Highlander 23
Failure Date: 03/06/2016

I bought my Highlander used in March 2016. The car has had the clunking noise since I bought it but I didn't know it was a known issue with Toyota. I bought an extended warranty but of course it doesn't cover the defect. I am very upset because I have paid for a warranty that doesn't fix what is wrong with the car. I also feel like it falls on the dealership and they should have fixed it before selling. Even though it is not considered a safety issue I don't want it to become a safety issue in the future. I don't feel like I should have to come out of pocket $650 to fix an issue that is known with the manufacturer.

car image   Steering problem of the 2013 Toyota Highlander 24
Failure Date: 02/08/2016

Toyota 2013 Highlander with 31237 miles had to replace the steering shaft due to thud-thud noise when turning right or left. I bought car new from dealership. Car still under warranty but was told it will probably happen again. Parts and labor estimated to be $500+ each time in the future. According to information on internet this is not a random issue with Highlanders and has been going on for some time. This appears to be a design flaw that is being ignored with the owner being required to foot the bill. Never had a steering shaft issue in the cars I have previously owned some for over 100,000 miles, u. S. Made or non-u. S. Made models. The new part is guaranteed for one year. . . That is not acceptable for a known reoccurring issue of which Toyota is aware . I called Toyota national customer relations in torrance, CA and spoke with representative who was very polite but offered no recourse for this issue. Very disappointed.

car image   Steering problem of the 2015 Toyota Highlander 25
Failure Date: 12/14/2015

While driving on a city street, the steering became extremely difficult as if power steering shut down. "eps failure, steering wheel harder to turn" warning appeared on the dash cluster. We pulled over, turned off the vehicle, then turned it back on -- the warning disappeared and steering was normal again. Our Highlander was manufactured in 3/15. My VIN was not in the recall for NHTSA campaign number: 15v144000. Toyota replaced the steering computer under warranty, at no charge. I'm writing to suggest the extent of condition needs to be expanded to include additional vehicles.