Steering Problems of Toyota Highlander
Toyota Highlander owners have reported 39 problems associated with steering (under the steering category).
#1 - Steering problem of the 2005 Toyota Highlander
The vehicle was a 2005 Toyota Highlander. Vehicle identification number (VIN) of the vehicle is JTEEP21A55_. When I returned from work on 08/28/2013 I noticed a leak under my vehicle. I took my car to an auto mechanic on 8/30/2023 and they informed me that the power steering line was rusted and leaking and needed to be replaced. My vehicle only has 74296 in mileage. I had the power steering line replaced for safety reasons. This steering issue occurred Aug. 28, 2013.
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#2 - Steering problem of the 2012 Toyota Highlander
Crash was involved with the Toyota Highlander. Tl- consumer owns a 2012 Toyota Highlander. The contact stated that while driving approximately 50 mph, the rear of the vehicle began swaying. The contact was unable to control the steering wheel and crashed into a billboard. There were no injuries. A police report was not filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The VIN was not available. The approximate failure mileage was 24,000. Kmj. The failure date was June 2, 2013.
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#3 - Steering problem of the 2008 Toyota Highlander
The car involved is a 2008 Toyota Highlander. The vehicle's vehicle identification number (VIN) was JTEES43A78_. I had to replace the steering shaft on this car. I was told that on the 2008 and 2013 models there was an issue. Toyota would not work with me on this expense. I feel this is a major part of the car and I could have been in danger if not fixed. Them knowing this is an issue and not doing a recall is wrong! I felt they should have taken care of this and not at my expense. I have had about 3 different recalls on the car and this just added to my worries. I am not sure what constitutes a recall but felt this was one on Toyota. Thank you. This issue happened on Mon., Mar. 11, 2013.
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#4 - Steering problem of the 2008 Toyota Highlander
The vehicle having this issue was a 2008 Toyota Highlander. My steering locks when I was driving. I reported this issue before to the dealer, but they figure out that the computer has a problem after the big issue. It was November 6, 2012 when this steering issue occurred.
#5 - Steering problem of the 2008 Toyota Highlander
The reporting person's vehicle is a 2008 Toyota Highlander. The contact stated that while driving 10 mph, the contact heard a knocking sound in the steering wheel and the vehicle began to shake abnormally. The vehicle was taken to a dealer for diagnosis and a repair was made however, the contact was unaware of the nature of the repair. After leaving the dealer the vehicle began to shake again. The vehicle was taken back to the dealer at least three times who then advised that they were unsure of what was causing the failure. The vehicle was not further repaired. The failure mileage was 21,000 and the current mileage was 60,000. The failure date was 03/18/2010.
#6 - Steering problem of the 2011 Toyota Highlander
The car involved is a 2011 Toyota Highlander. The VIN of this Highlander is 5TDZA3EH5B_. At approximately 40-42 mph on a slight curve to the right, the steering would get very tight and the steering wheel was extremely difficult to turn in the direction of the road. ( it is as if the car was turning to the left on its own) this has happened several times and the dealer and Toyota inspected the car. The car was under case management with Toyota three times for the same problem. Case #'s [xxx], [xxx], and case [xxx]. Each time Toyota would state there is no problem and the car was "functioning as designed. " Toyota's excessive use of electronics in areas such as steering have created unsafe vehicles. Even worse, my opinion is Toyota knows they have another safety issue and once again is denying and covering it up. Toyota can no longer be trusted! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). This issue happened on 02/22/2011.
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#7 - Steering problem of the 2011 Toyota Highlander
The vehicle was a 2011 Toyota Highlander. I only have 7k miles in my car I own the car for only 1 year. I notice that the steering wheel is not balance at all. At least 5-10 degree to the right. I have my car service every 6 months with Toyota it should be balanced and done the tire rotation??? also the transmission occasionally stall about 1-2 second when I accelerate to 30-40 mph. I am afraid that the transmission will have problem within this 2-3 years. Like Honda transmission failure on odyssey. This steering problem happened on Wed., Apr. 18, 2012.
#8 - Steering problem of the 2007 Toyota Highlander
The vehicle's vehicle identification number (VIN) is JTEGD21AX7_. At 68,000 miles, my Toyota Highlander steering has become very loose. The steering wheel play is about two inches. Dealer tells me no recalls, but, after making hundreds of thousands of these units, one bad one is bound to occur. Unfortunately, I got the bad one. Dealer admits the vehicle has been very well taken care of. It is otherwise in excellent condition. I am 73 years old and drive very carefully. No accidents or abuse of the vehicle. No tickets or accidents in 55years. Why would a vehicle I have maintained well and taken care of suddenly develop a bad steering rack? especially since Toyota claims to have excellent reliability. I do not feel this vehicle is safe. It wonders allover the road. The failure date was Monday, Feb. 13, 2012.
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#9 - Steering problem of the 2011 Toyota Highlander
The vehicle involved was a 2011 Toyota Highlander. VIN of the vehicle was 5TDZK3EH6B_. Purchased my 2011 Highlander in March, & it had 7000 miles on it at the time of the incident. I started the vehicle in my driveway, put it in drive, and started down my driveway. Pressed the brake pedal, and there were no brakes and seemed not to have power steering. The lights in the dash came on, and the screen said brake malfunction contact dealer immediately. There were no brakes, I finally came to a stop at the bottom of the hill, put the car in park, and turned the ignition off. When I turned the key, the car started, the dash lights were still lit up, and I guess the computer seemed to "reset". I pulled back into my driveway & had the car towed to the dealer the next day. The dealer has had it for over two weeks, and the incident has not happened again, and they said that they cannot find a single thing wrong with it. They can, however, see that there was an "incident" with the brakes on that date by the computer reading. I have been told that I am going to be getting this car back, and that it is fine. Everyone say a prayer for myself and my 3 kids that are in it, & hope that it doesn't happen again in these mountains that I live!. It was Thu., Oct. 27, 2011 when this steering issue occurred.
#10 - Steering problem of the 2006 Toyota Highlander
The car involved was a 2006 Toyota Highlander. I brought 2006-1007 Highlander hybrid vehicle in 2005 from the beginning I am having difficulties with the steering I told dealer multiple times, Toyota company multiple times about the steering problem. As soon as I drive above 25 mph my car pulls towards right very badly I have to apply lot of pressure on the steering to put on the road. Due to this I spent 1000s of dollars to do wheel alignment and steering check
due to this I spent 1000s of dollars on my tires I have to change my tires every two years even though the manufacturer gives warranty for 6 years 65k miles. It was 11/10/2011 when this steering issue occurred.
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#11 - Steering problem of the 2004 Toyota Highlander
The vehicle is a 2004 Toyota Highlander. The steering angle sensor went on randomly during drving, the traction control indicator light was on, causing engine speed slow down and sluggish on road, it happened a few times. I drove slowly to the dealer, it costs over $600. 00 to fix the problem, I am very dissapointed at toy. Ota. It was Nov. 4, 2011 when this steering issue happened.
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#12 - Steering problem of the 2010 Toyota Highlander
The vehicle is a 2010 Toyota Highlander. While driving 25 mph when the steering wheel drifted to the left and then to the right and he lost control of the vehicle. He also applied the brakes and they did not engage; however, after 5 seconds the vehicle began driving normal. The vehicle was taken to the dealer who stated that this was not a safety concern and to continue driving the vehicle. They were also unable to duplicate the failure and no repairs were made to the vehicle. The failure mileage was 1,280 and the current mileage was 1,295. This steering problem happened on Wednesday, Feb. 10, 2010.
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#13 - Steering problem of the 2010 Toyota Highlander
The vehicle involved is a 2010 Toyota Highlander. The contact stated that when driving in excess of 50 mph, the vehicle would uncontrollably drift from side to side. The vehicle was taken to an authorized dealer where the contact was told that the failure was due to the electronic power steering. The contact was also told there was no option to have the vehicle repaired. The vehicle was not repaired. The failure mileage was 1,000 and the current mileage was 5,000. This problem occurred on November 1, 2010.
#14 - Steering problem of the 2008 Toyota Highlander
The reporting person's vehicle is a 2008 Toyota Highlander. While driving at low speeds with his foot on the brake pedal, the power steering locked and it was very difficult to make a left or right turn. The vehicle also became hard to control at higher speeds between 50 to 70 mph. The failure occurred 10 times. The dealer was contacted and stated that the vehicle was designed that way and it was not malfunctioning. No repairs were made to the vehicle. The failure mileage was 2000. The current mileage was 12,050. This problem occurred on Friday, May 15, 2009.
#15 - Steering problem of the 2008 Toyota Highlander
Crash was involved with this problem. The vehicle is a 2008 Toyota Highlander. On February 10, 2008 while driving approximately 35 mph, the vehicle suddenly accelerated when she put her foot on the brake pedal. The vehicle failed to slow down. She lost control and swerved the into the left lane and crashed into another vehicles rear bumper causing that vehicle to crash into the vehicle in front of them. She sustained injuries to her ribs. The other two drivers also sustained injuries. The insurance company was in the process of investigating the failure. The vehicle was destroyed. The failure and the current mileages were 13,000. A police report was filed. Updated 03/30/10. The consumer stated there may have been possible steering problems as well. According to the police report, the consumer was traveling too fast for the road conditions. Updated 06/28/jb. This problem occurred on Feb. 10, 2008.
#16 - Steering problem of the 2006 Toyota Highlander
The vehicle involved is a 2006 Toyota Highlander. Last Sunday, October 14, 2007, I was driving my 2006 Highlander hybrid at hormigueros, pr (zip code 00660), when suddenly the vehicle's steering got really stiff. It all happened at a cruising speed of 40-45 miles per hour when suddenly the vehicle's turning wheel got hard and it got really difficult to control. I surely got the scare of my life. I experienced some difficulties while trying to stop the vehicle and park it in a safe place. The vehicle's control panel indicated the following message: verify the hybrid system. We took it the same day to the nearest dealer (the one that I also bought the vehicle) Toyota del oeste, located at hormigueros, pr (00660). My vehicle has received every service recomended by Toyota since I bought it. In October 19, 2007 Toyota del oeste gave me a quote (number pq2105) for $5,957. 45 for the repairing costs of my vehicle. The quote specified a transaxle assy for $4867. 71, plus $700 for 14 labor hours and a local tax of $389. 74. The dealer indicated that once the transaxle was replaced it will have one year only warranty. They also indicated that the transaxle assy was not part of the hybrid system so the warranty can not cover the repair costs (my vehicle had aprox. 66,000 miles. According to Toyota, warranty for hybrid components is 8 years / 80,000 miles). My concerns: 1) how I, as a consumer, make sure that Toyota is not making me pay for a defect that my vehicle may have from the factory? 2) how I am going to be sure that if they replace the transaxle assy I will not be exposed again to an unsafe situation related with a similar problem (remember that a large percentage of roads across the island of puerto rico are built over mountains). 3) how do I really make sure that the dealer is truly making me pay for a component that is not part of the hybrid system and can not be covered by the warranty (remember that, although other manufacturers maybe available, hybrid technology in puerto rico is dominated by Toyota. This problem occurred on 10/14/2007.
#17 - Steering problem of the 2006 Toyota Highlander
The vehicle having this issue was a 2006 Toyota Highlander. I turned on the car and the steering wheel locked up or was not powersteering any longer and for a 55 year old woman driving this car is impossible. It was Sat., Dec. 6, 2008 when this steering issue happened.
#18 - Steering problem of the 2006 Toyota Highlander
The vehicle is a 2006 Toyota Highlander. The vehicle's vehicle identification number (VIN) is JTEEW21A16_. My Highlander hybrid 06 seems to have a low braking power mostly at low speeds and it slip, I tried to shift to n and that doesn't solve the problem. Note that the problem is frequently happens but not always. And nobody can resolve it. This issue happened on Tuesday, February 9, 2010.
#19 - Steering problem of the 2005 Toyota Highlander
Around the middle of March 2008, my 2005 Toyota Highlander has knocking sounds on the steering wheel when I make turns. I sought the advise of a mechanic friend who has worked with Lexus in the past. He conducted a test drive and ocular inspection and advised me to bring the vehicle to the dealer for he suspects a problem with the steering shaft assembly. On March 24, 2008, I brought the vehicle to a Toyota dealer and was advised to replace intermediate steering shaft assembly. I paid a total of $469. 29 for the service by Toyota city, mamaroneck, NY 10543 inv. [xxx] . The car has 14,549 miles during the date of service. I wrote Toyota USA for a refund of the amount I spent and got an assurance that they will look into it. Family members use the car in the usual course of grocery, school and related travel activities and has not abused it. For your information, this is also well maintained as we follow the suggestions/advise of the owner's manual for maintenance scheduled checks. My VIN [xxx] . The letter of assurance from Toyota sales USA was received several months ago and request for refund has not been acted upon. Thank you very much. Have a great day! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). This steering issue occurred 03/21/2008.
#20 - Steering problem of the 2005 Toyota Highlander
The vehicle is a 2005 Toyota Highlander. I have a 2005 Highlander and it has 45k on it. I have just recently noticed this clunk/knock noise every time I turn the steering wheel left or right 5 degrees off center. The Toyota dealerships service department advised spending $140 on greasing the intermediate steering shaft and the problem should go away, but the more I read up on this particular issue, the more I'm realizing that this is a design flaw and that if I bandage the problem now, it'll only come up again in future mileage. This should totally be a Toyota recall because it directly affect safe driving. I'm just wondering how I can escalate this complaint to the top?. The failure date was Apr. 3, 2009.
#21 - Steering problem of the 2005 Toyota Highlander
Toyota Highlander 2005 - 4 cyl driving in the rain, over puddles of water that create a splash up to about 3/4 the height of the tire (passenger side), will cause the discharge warning light to come on and cause loss of power steering (hard to turn). Suddenly, the warning light will go off and power steering will return. This is my wife's vehicle and I just noticed this issue recently while driving in heavy rain. The fault is repeatable as I noticed it for a second time today, and I managed to have it repeat the failure every time. This failure can cause a serious accident. In a rainstorm it will be typical to create a splash when turning into another street, as it is common for water to pond at the turn. Loss of power steering will cause the driver to turn the wheel harder, and when the power steering returns, then the vehicle will likely oversteer and spin out or hit anything on the direction that it is oversteered into. This incident actually occurred in two separate occasions when I was turning in the rain. The first was inadvertent and at a higher speed since it was the first time that happened when I was driving (a few weeks ago). The second time occurred today. After the incident I tried to recreate the failure, this time since I was expecting it, I did so more slowly but with the same result that will likely cause an accident. I have not taken the vehicle to the vehicle yet since I have just noticed the problem. However, we have and have had a significant amount of vehicles of different makes, and none have had this problem with splashing water causing what is probably a short and loss of power steering. After driving into the garage, I open the hood and look from the top, from the top everything seems to be dry. The other vehicles have been driven through larger splashes, without this problem. It was 07/17/10 when this steering issue happened.
#22 - Steering problem of the 2005 Toyota Highlander
The VIN of this Highlander is JTEEP21A45_. Vehicle: 2005 Toyota Highlander. Defect: the turn signal switch (the device that turns off the signal after a turn is completed) has failed in our vehicle. We are told by a local dealer that Toyota's turn signal switches fail at a very high rate. This component should never fail over the life of the vehicle. Given the high incidence of failures, Toyota's design is clearly defective. Hazard: if the driver forgets to manually turn the signal off, other drivers are given a false signal and likely to misinterpret the driver's intent. This could lead to a serious accident. Repair: Toyota's charge for repairing the defective turn signal switch is excessively high -- approximately $450. Consequently, many drivers are forced to accept and live with the problem, resulting in an unsafe condition. Remedy: Toyota should be required to either recall and replace the defective turn signal switches or repair them at no cost to the customer. This steering issue occurred September 15, 2010.
#23 - Steering problem of the 2005 Toyota Highlander
The car involved is a 2005 Toyota Highlander. I noticed a clunking noise and odd vibration in the steering wheel when traveling at a slow speed especially when turning corners or on a bumpy road. I do believe that if the steering intermediate shaft is not replaced, it could easily cause unnecessary accidents due to loss of steering. Toyota has issued 2 TSB concerning this problem, however they should be forced to have this part replaced. I was able to have mine replaced under warranty, but I'm really writing for all of those owners who might be driving with this problem, because they don't have the money to have it replaced. This problem occurred on Tuesday, Jul. 1, 2008.
#24 - Steering problem of the 2004 Toyota Highlander
I bought a 2004 Toyota Highlander in November of 2003 because my husband and I found out we were pregnant and needed a bigger car. Three months and 5000 miles later I had to be towed to the dealership because of a defect in a chip in the "motherboard. " (some sensor defect that caused the asc mechanism to foul up. ) anyway, on Monday, the same thing happened again at 50500 miles, but this time the cause was a steering sensor actuator. Of course, the car is no longer under warranty. I raised cane because two major things have caused me to be towed to the dealership with barely 50000 miles on the car. They are paying for the cost of the parts but that's it. I truly believe Toyota should have paid for the entire ordeal, including towing, labor and rental car because of my inconvenience and obvious defect in the car. Toyota is one of the highest quality brand names of cars and you don't expect to deal with these types of issues when buying one. I feel that they realize I have a defective car and have decided not to care. Now I don't trust the vehicle and want to trade it in for a non Toyota car. Thanks for your time and consideration. This steering issue occurred Monday, December 12, 2005.
#25 - Steering problem of the 2004 Toyota Highlander
The car is a 2004 Toyota Highlander. Identical to complaint #10114548 my event happened January 6, 2005 with less than 10,000 miles on vehicle. Now, at 35,750 miles, I have O2 sensor problems on a routine basis(3rd sensor on order from dealer right now). I am very concerned that these problems will continue past warranty, I have little faith in this vehicles safety and performance -every day I cross my fingers that nothing else goes "brakes" while driving with my 2 small children. This needs to be investigated. This steering problem happened on 01/06/05.
#26 - Steering problem of the 2004 Toyota Highlander
The vehicle having this issue was a 2004 Toyota Highlander. The VIN of this Highlander is JTEEP21A54_. Noticed free play and a clunking in steering wheel @15,000 miles. More pronounced on turns with bumps. Complained to dealer about condition and they said it was the steering shaft had excessive play in shaft joint. Had to wait over 1 month for the part to arrive. Steering shaft assembly part#45220-48150 was replaced. This issue happened on Apr. 7, 2006.
#27 - Steering problem of the 2004 Toyota Highlander
The vehicle was a 2004 Toyota Highlander. The vehicle identification number (VIN) of the car was JTEEP21A24_. Loose and noisy steering shaft, does not feel safe to drive. It was Wednesday, Nov. 8, 2006 when this steering issue occurred.
#28 - Steering problem of the 2004 Toyota Highlander
Vehicle identification number (VIN) of the vehicle is JTEDP21A34_. 2004 Toyota Highlander brakes engaged when accelerator was depressed. Customer states that he was in a parking lot hit the accelerator and the brakes applied, and that made the engine stall. He was unable to start the vehicle. The dealer found the steering angel sensor was not out putting correctly which caused the vsc to activate. This issue happened on Sunday, August 19, 2007.
#29 - Steering problem of the 2004 Toyota Highlander
The car is a 2004 Toyota Highlander. After starting my car and driving it two blocks, the vsc light and audible warning buzzer went on at the same time my car lost tracking and started veering to the left. I was able to get the car home, but the same thing happened as soon as I drove it 3 blocks to a service station. Diagnostics discovered the steering angle sensor was defective. The part was replaced for $630. 11. I see this as extremely dangerous as it could have potentially resulted in a car accident. This steering problem happened on Oct. 14, 2008.
#30 - Steering problem of the 2004 Toyota Highlander
The vehicle involved is a 2004 Toyota Highlander. While driving on busy highway the steering of my Toyota became impossible I managed to get car off of road . Had vehicle towed to garage the steering angle sensor had gone bad the mechanic advised me that this was a dangerous situation. I was also informed that there had been a technical service bulletin sent out on this situation. I just feel that the owners need to be aware of this situation and Toyota should take some responsibility for this dangerous default. This problem occurred on October 31, 2008.
#31 - Steering problem of the 2004 Toyota Highlander
The vehicle involved was a 2004 Toyota Highlander. The vehicle identification number (VIN) of this Toyota Highlander is JTEEP21AX4_. Heard a clicking sound when turning the steering wheel left or right. This steering issue occurred Tuesday, Sep. 9, 2008.
#32 - Steering problem of the 2004 Toyota Highlander
The vehicle is a 2004 Toyota Highlander. Wife was driving on clean dry road. Suddenly, the vcs light and traction lights came on the dashboard while alarm sounding came on as well. Car suddenly braked, brakes made a grinding sound, and car jerked to the right. Tried to drive forward and it would not go over 10mph. If the car did, the above happened again. Car was not drivable, and was towed to the nearest Toyota dealership. The situation was very dangerous, as the behavior of the car, not controlled by my wife, the driver, could have easily caused an accident. Turns out, the dealership stated the steering angle sensor went on the car. First. . . The car only has 53k miles on it. This is not a 'wear and tear' part. This part should never go with only this many miles on it. Garbage. Second, the failure of this part causes a very dangerous situation on the road, as once it goes, the driver basically has no control over the car until it slows down to under 10 miles an hour. Toyota needs to stand behind their product, focus on the safety of the public, and issue a recall for this problem. I've researched this on the internet and there are many, many complaints and documented cases of this same problem happening on Toyota vehicles. The dealership fixed the part for $700. Rip off. The failure date was Thursday, February 19, 2009.
#33 - Steering problem of the 2004 Toyota Highlander
The car is a 2004 Toyota Highlander. The vehicle identification number (VIN) of this Toyota Highlander is JTEGD21A64_. Steering. Looseness when turning left or right. Dealer replaced part (45220-48150 shaft assy) @ a cost of $387. 93 (this with a 15% discount). In reading your complaints filed, I note this wasn't t/1st time this has been reported & as stated, there is a dealer service advisory on it. I also took note that there apparently hasn't been any action 2 resolve the matter (ie, the owner continues 2 pay 4 repairs). Should not Toyota b required 2 cover this type of repair ? like we're talking steering here. Is it going to take someone who just let's the problem go to the point where he/she looses control of the vehicle & there is physical injury or death? I was hesitant to write this up because I don't see where n investigation has been conducted (did I just miss it?). My vehicle has just under 55k miles on it (all of them onroad) &s been maintained by the dealer. To me it looks like a $$$ maker 4 the dealer & a calculated decision by Toyota that enough of those requiring the repair wouldn't complain; looks like Toyota wins. This steering issue occurred Tuesday, April 7, 2009.