Door Latch Problems of Volkswagen Jetta

Volkswagen Jetta owners have reported 33 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.

car image   Door Latch problem of the 2011 Volkswagen Jetta 1
Failure Date: 05/13/2017

The contact owns a 2011 Volkswagen Jetta. The contact stated that the front passenger side door latch failed to properly lock, and the door swung open without warning. The contact had to tie the door with rope to prevent it from opening. The contact took the vehicle to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under a recall or warranty. The approximate failure mileage was 101,000.

See all problems of the 2011 Volkswagen Jetta.

car image   Door Latch problem of the 2001 Volkswagen Jetta 2
Failure Date: 04/01/2014

The contact owns a 2001 Volkswagen Jetta. The contact stated that while traveling 25 mph, the drivers side door indicator sounded throughout the vehicle and the drivers side door ajar warning light illuminated intermittently. The contact mentioned that when activating the headlights there would be an abnormal noise. The failure occurred on numerous occasions. The vehicle was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000 and the current mileage was 135,000.

See all problems of the 2001 Volkswagen Jetta.

car image   Door Latch problem of the 1997 Volkswagen Jetta 3
Failure Date: 11/01/2006

Replaced ignition coil for the third time in as many years!! electric water pump replaced. Eater core exploded a couple months later while I was on the highway at 65 mph with my child in the car! couldn't see anything as car filled with antifreeze cloud. Belt driven water pump went a week later. Entire power steering rack needed to be replaced. Window regulator needed to be replaced twice. Door handle broke twice!.

See all problems of the 1997 Volkswagen Jetta.

car image   Door Latch problem of the 2002 Volkswagen Jetta 4
Failure Date: 09/03/2006

Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr) the final item that caused me to say I would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that I paid for) and replacement at 120,000 miles. I only had 92,000 miles. It will cost $5,000 to repair the engine. It is not cost effective to repair this car. It was a great car to drive but quality control is poor at best.

See all problems of the 2002 Volkswagen Jetta.

car image   Door Latch problem of the 2001 Volkswagen Jetta 5
Failure Date: 08/01/2006

Driver side power door lock malfunctions. It does not always lock as it is supposed to when done with remote or when car reaches speed for auto-lock feature. May lock when it shouldn't as well-- locking you in vehicle and/or setting off alarm.

car image   Door Latch problem of the 2006 Volkswagen Jetta 6
Failure Date: 12/27/2005

The rear driver's side passenger door could not be opened from the inside nor the outside of the vehicle. I can hear electrical components being activated inside the door while unlocking the door via remote or internal switch, but the door remains locked. Luckily, there was no need for an urgent exit. I made an appointment with the local dealer, but once I realized that the failure is intermittent I pushed this appointment to the next service.

See all problems of the 2006 Volkswagen Jetta.

car image   Door Latch problem of the 2005 Volkswagen Jetta 7
Failure Date: 12/25/2005

The left rear passenger door will not open. Despite using the unlock buttons on key, the drivers door, and the passenger door, the door latch will not engage. Each time one of the mentioned unlock buttons is pushed, you can hear the electronic mechanism sound like it is unlocking the door, but the latch still does not engage in order to open the door. I have not contacted the dealer yet, but felt this should be reported here due to the danger of this issue in case of a crash / fire in which it could prevent a quick exit of the passenger.

See all problems of the 2005 Volkswagen Jetta.

car image   Door Latch problem of the 1997 Volkswagen Jetta 8
Failure Date: 07/24/2005

I feel like my Jetta is a deathtrap. In the four years that I have owned it, I have had four of the power window mechanisms malfunction. Currently, the front passenger window is stuck shut, and the driver's side back window is stuck open! this is especially concerning because throughout the cold season, at least one, if not all of the doors will not open. People think my boyfriend is being a gentleman, but really, he has to walk around and let me out. This is not the frozen lock phenomenon common to many vehicles- the actual latch mechanism malfunctions. We have been repeatedly trapped in our car and had to climb out the window! the failures are so consistent, so expensive to repair (and the repairs do not last) that we drive around like this because cost of the repairs exceeds the value of the car. Help!.

car image   Door Latch problem of the 2002 Volkswagen Jetta 9
Failure Date: 07/07/2005

The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop. Aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways. I have to slam the door several times in order to get the dinging to stop. Whenever the door rattled loose on the highway (which was unpredictable), I was worried that it was going to fly open. I had to pull over to attempt to close it. I paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal). Now, only 2 years later, I'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty.

car image   Door Latch problem of the 2001 Volkswagen Jetta 10
Failure Date: 03/15/2005

Continuing problem-random occurrences: all doors will lock unexpectedly and alarm system arms itself. This has happened on numerous unexpected occasions without any activation by remote locking key fob. Doors will lock with driver or passenger(s) inside or outside the vehicle. Attempting to start the engine or open doors will trigger the alarm after the doors have automatically locked and armed. Starter is disabled when alarm is triggered. Safety concern from being locked out of car unexpectedly. Car has locked with keys in the car and driver outside of car, such as at gas station filling tank. Panic is induced when driver inadvertently triggers the alarm when trying to start the engine while unaware that the car has automatically locked itself and armed the alarm. Fear of small child being trapped inside car when auto locking/auto arming occurs.

car image   Door Latch problem of the 2001 Volkswagen Jetta 11
Failure Date: 01/17/2005

On our 2001 Volkswagen Jetta model, the driver door latch failed which is tied into the alarm, the cabin interior lights, open door warning chime, etc. On most automobiles, this is a simple switch built into the door jamb. But on this poorly engineered vehicle, it's built into the door latch in the door, resulting in the entire door having to be taken apart to get to this part, a $250-350 repair bill. I called 3 vw dealerships to get estimates, and all three service departments told me within the first minute on the phone what the problem was and that it was fairly common. Three year old vehicles should not have these kinds of problems, nor should this mechanism have ever been engineered into a part that gets slammed shut repeatedly day in and day out. Amazing! we are unsure if the latch itself is safe or not and have decided to park the vehicle. As I feel this is a serious safety issue, I called vw service reps about the problem but to no avail. Any help your agency can be in this matter would be helpful. This isn't my first unusual problem with this vehicle. Sincerely, todd & gwen whatley tri-cities, wa.

car image   Door Latch problem of the 2001 Volkswagen Jetta 12
Failure Date: 11/24/2004

This summer my left rear door became inoperable. In late October the turn signals began operating intermittently. On a cold and rainy day this November my 2001 Jetta with 37000 miles stalled while making a left turn. I restarted and completed my turn, thinking I had just let out the clutch too fast. The car was a bit sluggish and a 1/2 mile down the road the check engine light came on. I took the car to the dealer on November 30 and was shocked not only at the problems but that they were not coverered by any warranty. The total repair bill was over $1000 dollars. The ignition coil pack needs replaced for $740. The hazard light switch needs replaced for $77. Just to find out what is wrong with the door requires a charge of $188 dollars. These problems have been mentioned several times on your website. I guess I just hit the trifecta.

car image   Door Latch problem of the 2001 Volkswagen Jetta 13
Failure Date: 11/19/2004

Driver's side door lock malfunctioned. It will open from the outside only. If you are in side the passenger can not exit the vehicle which is still under warranty but will not cover this defect, which was eligible up to 24,000 miles.

car image   Door Latch problem of the 2001 Volkswagen Jetta 14
Failure Date: 08/31/2004

I own a vw Jetta 2001 vr6. I have had to replace my rear brake pads at only 20,000 miles to me a very premature wear problem. The dealer refused to repair them at no cost to me due to the premature wear of the brake pads. The repairs to the brake pads cost me $200. 00. The check engine light has come on on the same vw Jetta. To find out I know have to pay $292. 20 to have the maf sensor replaced on a car that has only 22,500 miles. I am trying to seek reimbursement from vw of America for these expenses. In addition this year I also had to pay $300. 00 to have the passenger door latch repaired as the spring broke that allowed me to open the door with the door handle. Regardless, my car is kept in pristine condition, and in no way should I be incurring these type of repairs on a vehicle that has only 20k miles on the odometer. Please help me.

car image   Door Latch problem of the 1996 Volkswagen Jetta 15
Failure Date: 05/01/2004

Well, its an old car yes and haven't had any severe malfunctions except on pretty much every latch mechanism on the car. Currently, the trunk does not open. The latch is broke and will not open with key placed in it or with release button. To open it, I have to lay the back seats down and crawl into the trunk and activate the emergency release manually. To add to the mess, both rear doors will open but under no circumstances will close again. I've had to rig a wire to pull the latch into its locked position to keep both doors closed. (resulting in the only 4 door coupe I know of!).

See all problems of the 1996 Volkswagen Jetta.

car image   Door Latch problem of the 1996 Volkswagen Jetta 16
Failure Date: 01/07/2004

1996 vw Jetta - door locks would not operate when temperature is below 0 c or 32 f. This matches technical service bulletin # 57 9702 NHTSA item number 53643.

car image   Door Latch problem of the 2001 Volkswagen Jetta 17
Failure Date: 10/28/2003

Interior console paint peeling, fabric fading, engine rattle noise, window actuator failure and noise, thermastat, fuel door actuator, seat springs snap, brake pad excessive wear, a/c runs hot.

car image   Door Latch problem of the 1997 Volkswagen Jetta 18
Failure Date: 10/01/2003

Front driver and passenger doors will not open from inside or outside when it is too cold outside. Dealer says that the vaccuum actuators (whatever those are) are the problem and need to be replaced, at significant cost. Lso, driver's door lock came out completely with the key. Dealer replaced the lock. Also, coolant light flashes red when car is first started in cold weather. Coolant levels and fuse are ok. Also, side trim on front passenger door is coming loose from the door.

car image   Door Latch problem of the 2003 Volkswagen Jetta 19
Failure Date: 10/17/2002

Vehicle description - 2003 Volkswagen Jetta gli. Vr6 with 6 speed manual transmission. VIN 3 v w v h 6 9 m 1 3 m 0 5 4 8 0 3. Date of purchase - 17-oct-2002. Mileage at time of NHTSA complaint - 1550. Problem: door "rattle" under any driving condition. The "rattling" was first thought to be the paneling. Teflon tape was placed between the metal part and the plastic paneling. This procedure stopped the paneling from making any noise. But the problem continued. The noise "rattling" is coming from the upper frame of the door. Meaning the door is not closing or meeting the roof/pillar section of the roof. Water passed through the door. The other day we had rain for several days, and water was coming in while the car was driven. The dealership has tried several approaches including the one mentioned above. Also, vw tech support has been contated and suggested to replace the door strikers. Door strikers (all 4) have been replaced and no improvement. Dealership is waiting for "vw engineering department to get back from the holidays" to see what steps to be taken. I feel this is a safety issue as the door are not closing properly. In case of an accident will the door hold in place? what happens if I install a roof rack and place a load in the roof? is the roof going to give in since it is missing the additional support from the doors? my main concern is in case of an accident are the door going to hold in place or are they going to fly of since the vibration "opening and closing" the doors? ts.

See all problems of the 2003 Volkswagen Jetta.

car image   Door Latch problem of the 2000 Volkswagen Jetta 20
Failure Date: 07/01/2002

Contacted manufacturer about this, and they refused to address problem because of age and mileage. Lr door fails to open from both interior and exterior handles. Door appears to lock and unlock normally. **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768028.

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car image   Door Latch problem of the 1996 Volkswagen Jetta 21
Failure Date: 03/20/2002

Front door latches fail to operate, causing occupants to be trapped in the car.

car image   Door Latch problem of the 1996 Volkswagen Jetta 22
Failure Date: 11/10/2001

Cylinders came out with the key. They just stopped working and came out! I can no longer lock my car or use the key to get into it. I have to leave it unlocked and climb in through the back seat.

car image   Door Latch problem of the 2001 Volkswagen Jetta 23
Failure Date: 06/15/2001

Numerous problems with 2001 vw Jetta, purchased new in June, 2001. Including : windows sporadically malfunctioning (when I called vw corporate as well as my local dealer, I was told that after the dealer evaluated problem I could be responsible for the labor charge depending on the outcome of their diagnosis!!); trunk latch has been replaced once (out of warranty) and now latch does not respond to remotes nor to the inside release on driver door; driver door lock does not respond to remotes nor to control on driver door (the other three door locks are presently functioning); interior coating on plastic door handles and center console began to peel within six months of delivery; center console latch broke long ago; check engine light comes on/off sporadically (brought car to certified mechanic but problem undiagnosed); a wax substance was constantly running into doorwells; vw dealer replaced coil, cables and buffer in response to rough engine idle complaint and I incurred all costs and inconvenience of car in shop , this at 72,000 miles,hazard lights malfunctioned; turn signals malfunctioned; now I hear of a brake light recall and an emergency light switch problem. I am just realizing recently that I am not alone with my Jetta problems, that numerous jjetta owners are having the same problems ( I researched on internet) . Vw customer service not helpful at all in resolving these problems.

car image   Door Latch problem of the 1996 Volkswagen Jetta 24
Failure Date: 05/31/1999

When driving at 35 mph passenger's side door flew open, and passenger almost fell out of vehicle due to latch being broken. Also, when shutting passenger's side door, door will pop open because of the latch being broken, and locks don't work.

car image   Door Latch problem of the 1997 Volkswagen Jetta 25
Failure Date: 02/12/1999

Door latches freeze and doors will not open from the inside or outside of the car - recurring design problem.

car image   Door Latch problem of the 1997 Volkswagen Jetta 26
Failure Date: 04/21/1997

Driver's door would not open from inside. Feel free to provide any further information.

car image   Door Latch problem of the 1996 Volkswagen Jetta 27
Failure Date: 02/11/1997

Outside door locks freeze in inclement weather.

car image   Door Latch problem of the 2002 Volkswagen Jetta 28
Failure Date: 01/01/1901

2002 Jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall* the vw service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. The instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working. The consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon. The consumer stated would like dealership to review the over charges or buying the vehicle back.

car image   Door Latch problem of the 1997 Volkswagen Jetta 29

During cold weather both front door and trunk locks freeze up and consumer is unable to enter the car. Nlm.

car image   Door Latch problem of the 2000 Volkswagen Jetta 30

Power door locks lock on their own after car reaches a certain speed. It happens quickly, and if arms or fingers are nearby, the skin gets pulled into lock hole. It's very painful, like a very strong pinch or shock. Happens very frequently and causes bleeding occasionally. Ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**767679.

car image   Door Latch problem of the 2001 Volkswagen Jetta 31

The lock on the driver side door did not lock with the key or the automatic locking system. The consumer had to lock the vehicle on the passenger side.

car image   Door Latch problem of the 1996 Volkswagen Jetta 32

Locks have fallen apart and came out of place, causing them to become inoperative. This makes it difficult to enter and exit vehicle. Dealer has been contacted.

car image   Door Latch problem of the 1996 Volkswagen Jetta 33

Freezing door locks, broken window regulators, inability to use aftermarket disc brake pads and other items are acknowledged by vw in "technical bulletins" but customer must pay for their errors. I am happy to provide additional info. About this if contacted. Customer should not have to pay for manufacturer errors (acknowledged by manufacturer. ).

Other Common Latches/locks/linkage related problems of Volkswagen Jetta

Problem Category Number of Problems
Latches/locks/linkage problems
Door Latch problems
Hood Latch problems
Trunk Lid Lock problems
Hatchback/liftgate Lock problems