Volkswagen Jetta owners have reported 33 problems related to side/rear glass (under the visibility category).
Volkswagen Jetta sedan dsg tdi 2011. Vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. Dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the USA.
See all problems of the 2011 Volkswagen Jetta.
I had driven the car approximately 30 miles when, while at a stop light the sunroof exploded outward. The pane remained in one piece, but was shattered and small shards of glass fell down on me. The temp outside was 36 degrees, no vehicle passed by, there was no point of impact, no severe temperature change, no chip or crack in the glass prior to the incident. The vehicle is kept in a garage and there was no precipitation (snow or rain) on that day. Vw claims no fault of theirs, but admits to a recall on a trough that leads from the sunroof down through the doors that's known to clog with debris. Vw will not repair at their cost.
See all problems of the 2002 Volkswagen Jetta.
The contact owns a 2006 Volkswagen Jetta. The contact stated that while driving 45 mph, the glass of the rear windshield shattered. The vehicle was taken to the dealer, and a technician concluded that the rear-view mirror and windshield needed to be replaced. However he added that no replacements parts were available because the component was redesigned. The failure mileage was 50,200. The current mileage was 50,230.
See all problems of the 2006 Volkswagen Jetta.
The contact owns a 2001 Volkswagen Jetta. She stated that the glass separated from the windows frame, then fell down into the window crevice. If the occupants are not properly secured in the vehicle, the risk for serious injury is increased. She contacted the dealer and a technician concluded that she would have to pay $260. 00 to repair the vehicle. The vehicle has not been repaired. She contacted the manufacturer and was not provided with any assistance. The failure and current mileages were 126,000.
See all problems of the 2001 Volkswagen Jetta.
This vehicle design allows for poor rear visibility in general; however, it is amplified in low light situations with the combination of high rear head rests, a glare on the back glass from the third brake light, and if you have a rear spoiler this makes for a really bad combination. Nighttime visibility in a Jetta is the equivalence of wearing a blind fold. Oh and the salesman neglected to mention that the all weather package included a trunk that will not shut or stay shut in cold weather. Even the replacement latches need replacing. Vw is making big bucks on the consumer hoping to save a few dollars with fuel economy. Vw not only fails to address or acknowledge the defects with these vehicles, but to exacerbate the situation they attempt to lock you -the consumer into their monopoly, for example:keyless remotes in which the batteries are only replaceable by vw dealers, a synthetic vw oil, a very costly trunk latch, that with my experience you end up replacing annually. . . The list goes on. Whatever happened to old fashioned customer service? to sum it up my Jetta has alot of bugs. . . Not to worry, I'm sure vw has patented the pesticide, just hope I'm able to afford that-can use the money I'm saving in fuel economy.
My 2001 Jetta has now had two windows fall into the doors. The first was the front passenger side. Now the rear passenger side window has fallen through the door. This seems to be a well know and common issue, but there is currently no recall to my knowledge. . Read more...
The contact owns a 2005 Volkswagen Jetta. The contact attempted to roll down the window, but was unsuccessful. While driving 30 mph, the contact heard a loud noise and realized that the driver's side window had come out of the frame. The current and failure mileages were 35,000.
See all problems of the 2005 Volkswagen Jetta.
While traveling down the highway the drivers side window fell into the door. The call is undrivable in this condition as it is around 20 degrees outside and the car cannot be locked securely due to absence of window. The dealer wants to charge us $456 for a window regulator and motor.
See all problems of the 2003 Volkswagen Jetta.
I have a 2000 Volkswagen Jetta and within the past 2 months my driver side window just fell down into the door. There's little plastic clips that hold the window on track and they broke. But you cant buy those clips, you have to buy the whole door assembly. 2nd yesterday, oct 6th, my passenger window just fell down into the door, and again, the same thing. I search alot of vw related forums where people around the nation have the same problems and have file numerous complaints with vw and complaints with consumer affairs. Why hasn't vw issued a recall for these clips? I cant afford the outrageous prices to have both of my windows fixed so I have them taped with duck tape to hold them up. Please look into this and figure out why nothing has been done about this. One woman said she had her car in the shop 8 times and they keep breaking. You can verify this through consumer affairs. Under vw Jetta categories. Please respond, I just want a dealership to fix my windows, my car doesn't have a warranty anymore. Its a 2000 model.
See all problems of the 2000 Volkswagen Jetta.
The right rear hinge on the trunk of my 2004 Jetta cracked on a joint. This caused the trunk to close in an imbalanced way. I recently closed my trunk and the leading edge of the trunk lid made contact with the back light (rear windshield) glass and shattered the glass completely. The glass fell into the car creating a very hazardous situation. When I contacted my local vw dealer to inquire about getting the hinge fixed, they explained that this is a common problem on vw Jetta and passats and they have had numerous similar failures. I also contacted my insurance company (geico) and they told me the same thing, that they had an unusual number of claims from vw owners of shattered back lights (rear windshield) after the trunk lid was closed by the owner. If my kids were sitting in the rear seat, they would have been shattered with glass. Because my car has over 50,000 miles I am out of warranty. I called vw customer service and was basically given the run around. I said this is a safety issue and not a mileage based issue and they should fix my car, but they have refused.
See all problems of the 2004 Volkswagen Jetta.
While trying to close the front passenger window, it stopped half way up and got stuck. After pushing the electric button to lower the window, it fell out of the track mechanism and into the door.
2003 vw Jetta. Brake light switch is broken causing the vehicle to be undriveable. Also, the driver side windows keeps falling into the door.
: the contact stated while applying brake pressure at various speeds, the rear brake light and turn signals failed to illuminate without warning. The vehicle was inspected by a dealer who determined the brake light switch malfunctioned and needed to be replaced. There was a NHTSA recall, # 06v183000, regarding the exterior lighting. The vehicle was not included in the recall due to the VIN. Additionally, the driver side window glass stuck within the window retainer, and would not roll up. The dealer determined the window glass needed retainer clips installed. Afterwards, the problem persisted. The manufacturer was notified.
Consumer says that the rear driver side windows do not roll down. Consumer contacted the dealership.
See all problems of the 1999 Volkswagen Jetta.
Front, passenger side window regulator failed (plastic part broke).
Drivers window fell to the bottom of the door while the local dealership had the car changing oil, filter, etc. They will not fix it even though inspection of the failed part clearly indicates inadequate design. . . . . . Plastic clips failed releasing the channel guides and allowing the window glass to fall to the bottom of the door.
I was driving when all of a sudden the window on my 2001 vw Jetta fell inside the door. The pieces that held the window up broke.
Windows on vw Jetta's seem to be falling due to a defect in plastic clips that hold the windows. Volkswagen is covering the replacement of these clips with redesigned metal ones. The dealer took care of everything just fine for me, though I'm surprised that there is no mention of this common problem on this web site.
Windows fall off of track in door. Glass falls completely inside the door. This happened while I was driving and is a major safety hazard. I was entering a 6 lane highway when this happened. It was my driver side front door. My husband has had this happen on his Jetta as well. We don't recommend Jetta's or vw for that matter for anything. We haven't even owned our cars for a year and we purchased them on the same day. They have been in the shop for repairs between the both of them 6 times! 3 each car! this is ridiculous for new cars and the windows are not safe if you ask me. According to vw technicians, it is a known issue, but won't be replaced until they break. These windows falling inside the door like they do is a hazard. If you are driving in the rain or even a nice day, it is distracting and not safe.
When my wife went to close the trunk, the rear window literally exploded and the biggest part of the glass went into the car.
Vehicle experienced several recalls/ and several problems: dome light, vanity mirrors, emissions problems, etc. . . The consumer experienced the following problems with: the interior dome lights, interior trim had come loose on the passenger side, the passenger vanity mirror light did not shut off, the cup holder was jammed and had broken, the driver window sounded as if air was coming in the vehicle, the glove compartment hinges had broken, the air bag light would come on when the radio was turned off, the sensors never seemed to work, the oil dipstick had given abnormal readings(showing low when oil was just changed), the lean oxygen sensor was replaced, the check engine light was intermittent but stayed on, and the catalytic converter was replaced due to noise which ended after the repair(the check engine light had come back on).
I've been to the dealership more than 10 times for various problems, but the windows failure is the most serious one. Currently, rear left window stuck in up position.
Passenger's front window regulator that holds window in place failed, and caused window to slam down inside door panel. Took vehicle to dealer, and they replaced regulator gear. Please provide any further information.
Both driver and passenger side door windows keep falling off the tracks. Dealer notified. Consumer adds that the window fell into the door while driving, causing the driver to shift attention while driving almost having an accident.
Both rear windows failed. Window falls on it's own and does not come back up using the power controls.
See all problems of the 1998 Volkswagen Jetta.
This is a brand new car. A person should not be expected to accept whatever problems. Dealer wishes to deliver. A person purchases a new car so that they won't have these kind of problems. I find it unacceptable that my new car has already needed a new rear window and now a new transmission. My family are past volkswagon owners and I had convinced two of my friends to by new Jettas. I expect a new car. . . Because I am paying for one!.
Consumer was unable to operate the driver and passenger front side window switch. Vehicle was taken to the dealer for inspection. The cause had not been determined.
See all problems of the 1997 Volkswagen Jetta.
Driver's side and passnger side windows have fallen down into door due to a faulty cable retractor. Dealer is aware of problem. Please provide further details.
Defective clips that hold the driver's and passenger's door window to the mechanism which moves the window up and down.
Had window regulator replaced 3 times on drivers side and one time on passenger side with in a 22 month period.
The windshield wipers were intermittent. The dealer stated the wipers were incompatible. The wipers did not work in cold weather and did not have the proper speed in warm weather. The driver side window had fallen down into the door, the locking mechanism had malfunctioned and was replaced, the metal triangle pieces on the doors had been replaced, the cruise control never worked from purchase, and the front brakes had to be replaced. The consumer would like to know if there was a recall on the wipers. (no recall for wipers) mr scc.
While vehicle was parked without the ignition running rear window exploded, cause unknown. Please give any further details.
Engine check light stays on, indictating a defect. Vehicle will stall while being driven, casuing a safety hazard. Dealer cannot determine cause of defect. Also, when slightly opening rear windows, vehicle will vibrate.
|Problem Category||Number of Problems|
|Power Window problems||
|Side/rear Glass problems||
|Sun Roof problems||
|Windshield Wiper/washer problems||
|Defogger Heater problems||
|Interior Rearview Mirror problems||
|Windshield Wiper/washer Switch problems||