Wiper Problems of Volkswagen Jetta - part 1

Volkswagen Jetta owners have reported 56 problems related to wiper (under the visibility category).

car image   Wiper problem of the 2013 Volkswagen Jetta 1
Failure Date: 02/05/2017

The wiper motor and the fluid washer pump are ill engineered and have a tendency to burn out very quickly. Both the wiper motor and fluid washer pump on my Jetta have to be replaced at a cost of approximately $1,000. This is not acceptable in a car that is less than 4 years old, and under 58,000 miles. Either the design of the systems is poor, or vw is using inferior parts that quickly are obsolete. It is not safe to have cars that wiper motors burn out that quickly (and without notice) and it is also not safe to have fluid pumps that wear out that quickly. It affects visibility and driving safety.

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car image   Wiper problem of the 2011 Volkswagen Jetta 2
Failure Date: 01/12/2017

When vehicle subjected to cold temperatures (below freezing) the wiper motor stops working. When vehicle placed in warm garage wipers work again. This has happened on several occasions over the last year. Wiper motor was replaced by vw dealership. New motor is a new part number. It appears the old wiper motor design may have been defective allowing moisture to enter where drive shaft enters motor. New wiper motor has improved rubber seal in this area.

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car image   Wiper problem of the 2011 Volkswagen Jetta 3
Failure Date: 12/20/2016

When parked overnight with temperatures in the lower teens, the windshield wipers do not work the next morning. If I warm the car up for 20 minutes or so and then let it sit for another half hour then they will usually work. This has happened four or five times from 12/2016 - 2/2017. Seems worse if it has been snowing or icing overnight. When they are working there are no signs of hesitation or slow movement. The fact that it is random seems unusually dangerous. Sitting in the driveway or moving does not make any difference. Car has 52000 miles. There have been several reports from other people with this issue. Should warrant an investigation.

car image   Wiper problem of the 2011 Volkswagen Jetta 4
Failure Date: 12/06/2016

When cold, the windshield wipers won't work until it warms up enough. If your driving and it gets cold, like during snowstorm, they quit working. I have looked online and have encountered many instances of this. The cost is around $500 to $1000 for parts and labor for. . . , maybe the motor, maybe the wiper transmission, maybe both. Nonsense! this is a huge safety issue. Please do something and issue a recall for this problem is occurring with different vehicles over many year models. Just do an online search for windshield wiper problems and narrow the results to wipers won't work when its cold. Dealer says we've never encountered that. I can't believe it if they know what they have to replace. Please help. People are in danger.

car image   Wiper problem of the 2012 Volkswagen Jetta 5
Failure Date: 10/14/2016

Purchased 2012 vw Jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while I was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring I had to have wiper motor replaced at my cost $600. 00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? I am not feelin comfortable with it. Presently as I am writing this my car has been running for 18 hours. Ignition stuck Friday eve- service dept not open on sat. When I called Friday eve basically I was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say I am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time I was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until I can figure out a plan. Loved my vw-past tense. After going online I see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager".

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car image   Wiper problem of the 2011 Volkswagen Jetta 6
Failure Date: 08/21/2016

The contact owns a 2011 Volkswagen Jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to NHTSA without filing a case number. The failure mileage was approximately 130,000.

car image   Wiper problem of the 2013 Volkswagen Jetta 7
Failure Date: 07/12/2016

The contact owns a 2013 Volkswagen Jetta. While driving 35 mph, the contact attempted to activate the front driver's side window switch, but it failed to function. As a result, the window remained in the downward position. The contact also stated that the window switch previously failed to depress intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

car image   Wiper problem of the 2010 Volkswagen Jetta 8
Failure Date: 05/18/2016

Car was taken into dealership in April 2015 for inspection. Needed new struts and driver door panel, door needed fixed due to no lights on locks and door itself would not lock. Paid $1400 for everything when picking up the car, got in car and radio did not work when picking up. Said it was a fuse, never fixed the problem. September 2015 windshield wipers quit working. $45 for that repair. 2-3 weeks later battery died. Replaced the battery for $111. 3-4 weeks later battery was dead again, had to tow it to shop. Replaced battery again $200+ parts and labor. 3-4 weeks later after replacing the battery twice, same thing happens again. Car is dead, towed to shop again. Can't figure out the problem, towed to dealership. Taken to a dealership for one problem of the car being dead now there is a shifter problem and the abs unit needs replaced. The abs lights were not on while the car was at the last shop before this dealership. The car hasn't been driven for approximately 5-6 months if not longer due to these issues. How does my abs unit need replaced if it hasn't been driven?.

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car image   Wiper problem of the 2004 Volkswagen Jetta 9
Failure Date: 02/02/2016

Over the past few days it has been raining heavily & although it has happened to me once before this time is what worse. My car is leaking from somewhere & its coming on the inside. My carpets are constantly wet, my airbags alongside windshield leak, and the handle where you open the hood of the car is literally a stream of water entering the car during heavy rainfall. The airbag light has come on and the check engine. I was more concerned with the check engine light so I went and got it checked. The code came up as u0155 - which refers to (lost communication with instrument panel cluster (ipc) control module) meaning my entire dashboard needs to be replaced because of this leaking ! I have taken my car on multiple occasions to vw dealership for servicing (never for this problem) and they never once told me anything about cleaning the sunroof drains every two years as maintenance, it is visible to the naked eye that my sunroof is messed up because when I purchased it the lining on the car around the sunroof is drooping and I cannot open the sunroof because of this. I never thought of it as a big deal because I don't use a sunroof but how was I supposed to know there was a leak without anyone telling me that was even possible. I looked up this problem online, that's how I know what's wrong with my car. I refuse to get it "diagnosed" and spend over 200$ on just a diagnosis when I already know what the problem is and they'll end up charging way more to actually fix the problem. This is my first car and I don't know much of anything about cars except keeping up with oil and filter changes, fuel injectors, and changing my tires when the tread is getting low. I have done all of that at each checkpoint since I purchased at 63,000 miles. There is so much condensation inside I can barely see out my windows, I have sit for at least a half hour car on to be able to see & drive.

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car image   Wiper problem of the 2011 Volkswagen Jetta 10
Failure Date: 01/15/2016

My horn does not consistently work. When I'm driving it only works sometimes due to believed to be faulty electrical. My door locks do not engage. A noise sounds but they do not engage causing safety issue. My wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues. My electrical system is faulty causing one door to stay unlocked unless locked with key. My alarm system does not work. My driver side window does not properly work and will stop in the down position. The same door is having locking issue. There is known recall for other 2011 models on electrical system. I called vw and they said my VIN was not affected by the recall. I'm having the same issues as other Jetta owners with same year make and model and with active recall but vw refuses to fix my car. I could get into accident due to faulty horn, faulty door locks, faulty visibility and wipers that do not work properly. My electrical system is clearly faulty if all of these issues are failing at once. I took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.

car image   Wiper problem of the 2012 Volkswagen Jetta 11
Failure Date: 01/06/2016

Purchased certified preowned in may. 2nd time when it is cold out that wipers will not turn on. The 1st time this happened in October, it took over 5 minutes of driving the car with defroster on high for them to start working I called dealer and was told that it had been cold that morning and the wipers were probably frozen to the window, even after I told them I had let the car warm up for 10 minutes. The 2nd time was this morning, I let the car warm up for 15 minutes since it was about 5 degrees out and even after driving the car for 1 hour, the wipers still would not turn on. I called the dealer, made an appt to bring in that day and the wipers started working around noontime. When I went to the dealer, I was told that they would look at it, however, if they couldn't find anything and there was a good chance that they wouldn't since it did not make sense that they would just start working that there would be a charge of $105. 00 per hour if it turned out to be not covered under the warranty. I have found several complaints regarding this same issue on line, I think it is time for a recall.

car image   Wiper problem of the 2012 Volkswagen Jetta 12
Failure Date: 12/24/2015

When the weather is cold (below freezing), while driving, after sitting outside overnight, or in snowy conditions, the windshield wipers freeze and do not work until the weather warms up, or the vehicle is parked in a garage. I live in the mountains of colorado and this has been an ongoing issue during cold and snowy weather. This is a safety hazard as the roadway is no longer visible because the windshield wipers no longer work.

car image   Wiper problem of the 2014 Volkswagen Jetta 13
Failure Date: 12/23/2015

When I drive the car in cold, snowy weather the windshield wiper fluid will not work and the wiper blades will freeze to the windshield (while moving) when the defroster is on high heat. The wiper fluid I use is designed not to freeze. This resulted on no visibility due to the deicing agent that was used on the roads sticking to my window. I had to exit and drive off the freeway with my head out the window and my visibility was severely limited. I almost hit the rail and the walls inside a tunnel until I could exit because I could not see.

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car image   Wiper problem of the 2009 Volkswagen Jetta 14
Failure Date: 10/13/2015

Debris works its way past the shield at the bottom of the windshield, clogs up the drain holes in the fender and overflows into the heater box. It than leaks into the car and causes the windows to fog up to the point where you can not see out the windows while driving. The problem will occur when the vehicle is moving or standing still.

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car image   Wiper problem of the 2007 Volkswagen Jetta 15
Failure Date: 07/29/2015

I just recently bought the car not even 6 months ago, certified pre owned, I noticed about a week after having it that two of my doors do not lock at all. Also my head lights stay on 24/7 while my car in turned to the on position. When I'm on the highway the car shakes really bad when I hit 60 mph or higher. This car is a piece and I don't recommend anyone with a child to purchase this car. It is unsafe and unprofessionally designed.

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car image   Wiper problem of the 2011 Volkswagen Jetta 16
Failure Date: 07/04/2015

Tl-the contact owns a 2011 Volkswagen Jetta. The contact stated while driving 40 mph, the vehicle made a jerking motion, the check engine warning indicator illuminated, and the vehicle stalled. The vehicle was restarted, but the failure recurred. The was taken to a dealer for diagnostic testing. The mechanic stated that the fuel injector system failed. Four injectors, fuel rings, ignition coil, and wires was replaced. The contact stated that the windshield wipers failed to operate. The vehicle was taken to a dealer and it was diagnosed that the windshield wiper motor failed. The windshield wiper motor was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. Mf.

car image   Wiper problem of the 2015 Volkswagen Jetta 17
Failure Date: 05/06/2015

Tl-the contact owns a 2015 Volkswagen Jetta. The contact stated that while driving at approximately 45 to 50 mph, the sun roof glass exploded. The sun roof inside cover was closed therefore only a small amount of the fractured glass penetrated the vehicle. The contact did not suffer any injuries. The vehicle was towed to the dealer for further inspection. The manufacturer was not made aware of the failure. The failure mileage was 21,000. Pam.

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car image   Wiper problem of the 2006 Volkswagen Jetta 18
Failure Date: 04/28/2015

Just got the car and the prviouse owner said the wiper fuid stoped working.

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car image   Wiper problem of the 2015 Volkswagen Jetta 19
Failure Date: 02/14/2015

Actuated wash wipe on rental vehicle on open freeway near flagstaff, az on a sunny day. The wash sprayed properly on both sides of the windshield. The wipers started wiping and then the blade on the driver side wiper slid up and out of the black plastic clip. This left the driver side window with fluid still spraying on the windsield without a blade to wipe it off the glass. The driver side wiper blade came fully out of the clip and flew over roof of the vehicle. The spray and wipers stopped after the normal length cycle. Driver was able to see out of passenger side of windshield that had been cleared by the passenger wiper blade. Examining the remaining plastic clip on the driver side wiper arm, I found a part number that started with vw. It appeared to be the original equipment wiper blade clip on the driver side wiper arm on the vehicle.

car image   Wiper problem of the 2012 Volkswagen Jetta 20
Failure Date: 01/15/2015

When the temperature is cold, the windshield wipers on our 2012 vw Jetta refuse to activate causing a serious safety concern, especially when we're driving and the temperature drops. When the temperature warms back up, the wipers start working again. I've contacted vw of America and despite the # of complaints about this issue, they refuse to help me out.

car image   Wiper problem of the 2011 Volkswagen Jetta 21
Failure Date: 12/08/2014

The contact owns a 2011 Volkswagen Jetta. The contact stated that the frontal windshield wipers seized and could not be restarted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The VIN was not available.

car image   Wiper problem of the 2009 Volkswagen Jetta 22
Failure Date: 11/03/2014

I have 2009 Volkswagen Jetta 2. 5 and I have problems with my cars. 1) all my lights, except for the left side of headlight, are not working. All the lights went out at the same time. I changed the bulbs but still do not work. 2) since lights started to not work, I get seat belt warning signs and alarms even if I am wearing the seatbelts. 3) when I try to wash my front window with the wipers, window washier(liquid) would not come out.

car image   Wiper problem of the 2010 Volkswagen Jetta 23
Failure Date: 09/17/2014

I purchased a 2010 vw Jetta just over a year ago at this point. I loved it at first, it's a clean diesel. Within 3-4 months of owning it the stereo has gone out. Vw has chosen to ignore this issue even though it's a known issue! it's draining batteries, causing electrical and fuse issues which could lead to substantially more dangerous issues in the future. Please help those of us who are fighting this battle. It's 100s if not 1000s to get fixed and it's absolutely unreasonable. . Read more...

car image   Wiper problem of the 2014 Volkswagen Jetta 24
Failure Date: 04/29/2014

Drivers side wiper blade completely detached from the car during a heavy rainstorm at less than highway speeds.

car image   Wiper problem of the 2011 Volkswagen Jetta 25
Failure Date: 01/05/2014

While driving the 2011 vw Jetta on 1/5/14 during rain showers I switched the wipers on (which I had previously used aprox 5 mins before) & nothing happened, then I realized that the turn signals were also not working including the hazard flashers. . Upon reaching my home at reduced speeds in order to safely make it home I attempted to make the needed repair to resolve the issue, thinking the issue was a blown fuse, but after further investigation no blown fuses are present & at the current time vw service dept. Denies that any part of the electrical system is faulty & although the problem is still currently not fixed. Along with other electrical functions such as the power windows & door locks not functioning due to this electrical malfunction the vehicle will not crank & start using the ignition switch. I feel this problem is a safety issue that vw needs to address & offer a recall before such a malfunction results in a fatal incident due to not being able to clearly see the roadway during rainy conditions.