Wiper Problems of Volkswagen Jetta - part 1

Volkswagen Jetta owners have reported 69 problems related to wiper (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Volkswagen Jetta based on all problems reported for the Jetta.

car image   Wiper problem of the 2011 Volkswagen Jetta 1
Failure Date: 04/20/2018

Wipers do not function properly in cold temperatures. In very cold weather, they will often take 3-5 minutes before moving once turned on. In cool temperatures they will often run at a very slow pace. Changing wiper blades has no effect/impact. This is a wiper arm and/or wiper arm assembly issue and widespread throughout online reports. Vw should be forced to issue a recall.

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car image   Wiper problem of the 2011 Volkswagen Jetta 2
Failure Date: 03/15/2018

Defective light switch that controls the headlights, daytime running light low beams and high beams. Daytime running light no longer work, low beams are so dim they are no longer effective.

car image   Wiper problem of the 2011 Volkswagen Jetta 3
Failure Date: 03/13/2018

Takata recall my windsheild wipers do not work properly. Only top speed works. Speed 1 and 2 do not work, only 3.

car image   Wiper problem of the 2012 Volkswagen Jetta 4
Failure Date: 02/21/2018

I have been having problems with my windshield wipers not working when it is cold. I have called the local vw dealer and was told that they haven't heard of this problem and want over a 100. 00 to test for it. I have found that this problem has happened a lot to other owners. I have been stranded with this problem. After it warms up they will work.

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car image   Wiper problem of the 2012 Volkswagen Jetta 5
Failure Date: 01/18/2018

My windshield wipers would not move. Temperature was approximately 15 degrees fahrenheit. Fuse was not broken. Motor fine. When it warmed up, the wipers began to work again. My vehicle was stationary initially, but even as I drove for 30 minutes, the wipers would not work.

car image   Wiper problem of the 2012 Volkswagen Jetta 6
Failure Date: 01/09/2018

I live in an area that had over 100 days without rain. The day it finally rained I tried to turn on windshield wipers and they no longer worked. Auto tech states the motor burned out. Upon researching online I noticed this was a common occurrence with this vehicle.

car image   Wiper problem of the 2011 Volkswagen Jetta 7
Failure Date: 01/04/2018

Windshield wipers not functioning when vehicle is in 18 degree and below temperatures for a few hours. Wipers work fine once vehicle is heated up in garage or outside temperatures rise above 18 degrees. Replacement wiper motor assembly was diagnosed and required to correct malfunction. Would like vw to reimburse the $537. 03 out of pocket costs to replace the defective/faulty part. Have seen numerous complaints for same issue online. Thanks and hope vw is listening!.

car image   Wiper problem of the 2012 Volkswagen Jetta 8
Failure Date: 12/30/2017

Windshield wipers do not function in low temperatures. I own a 2012 vw Jetta. I first noticed this during the first snowfall we had. I cleared the vehicle of all snow and made sure that the wipers were not frozen to the windscreen. Getting back in the vehicle I went to turn the wipers on and they did not move. The relay inside of the car can be heard clicking, but the wipers do not move. I was forced to drive with extremely low visibility as I was not able to clear the incoming snow off of my windscreen. When I arrived safely back home I moved the car to a garage in order to see if I could figure out the issue. Upon being turned off and standing in the garage the wipers began to work again when I turned the vechile over. The same thing has now happened 3 times. Two of these instances occurring without any snowfall, just low temperatures. The relay can be heard clicking but the wipers do not move. The fuses are all in their proper position and are not blown. There are a large amount of complaints online about other people experiencing the same issues of inoperable windshield wipers. This is a severe safety concern as having good visibility is one of the most crucial factors in preventing accidents. The wipers usually seem to become operational again once the vehicle is warmed in the sun or if the ambient temperature rises about 30 or so degrees fahrenheit.

car image   Wiper problem of the 2011 Volkswagen Jetta 9
Failure Date: 12/29/2017

If the outside temperature goes below approximately 15 degrees fahrenheit, the wipers fail to operate. This can happen when the vehicle has been parked, or during operation. This has happened several times and from indications on the internet, is a known safety problem.

car image   Wiper problem of the 2013 Volkswagen Jetta 10
Failure Date: 11/18/2017

Takata recall - I am just giving notice that my airbags may be faulty and may need a replacement. Thank you very much.

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car image   Wiper problem of the 2016 Volkswagen Jetta 11
Failure Date: 10/06/2017

Gauge backlight intensity control violates "49 cfr 571. 101 - standard no. 101; controls and displays" this report is echo from NHTSA id number: 11025444 that another Jetta having the exact same issue. First, basic issue is, automatic gauge backlight intensity controls till zero while driving on day time, but the zero level under darker ambient lighting surround area is preventing driver to check speed that violating the regulation. Second, the fact that many of vw models with this lighting sensor has the same control of the gauge and this reporting issue is not a single car or a single model year issue. In my case, both 2016 and 2017 has the same issue. Third, additional fact I found out in the night time, at very dark environment, I have found the graphical lcd panel in the center of the gauges, entertainment control lcd panel and the both rev gauge and speed gauge needles are also controlled intensity, but never darker than the brightness while headlight on. With above fact, I understand vw�s intention and idea is right, controlling the backlight while in the daytime, but the gauge backlight is way below brightness than nighttime and till zero backlight, while needles, graphic panel, and entertainment system is controlled as ideal range. So far, vw of America customer care said this is exactly the design, but zero intensity backlight is violating the regulation "s5. 3. 2 brightness of illumination of controls and indicators" under "49 cfr 571. 101 - standard no. 101; controls and displays. " since vw is not listening my report, I would like the authority to check the issue as soon as possible. Video or photo is available upon request, but you can reproduce the issue at any where. See id 11025444.

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car image   Wiper problem of the 2011 Volkswagen Jetta 12
Failure Date: 09/22/2017

Within three to four days I've had two door windows blow out while driving. Nothing hit the windows. One day I was driving on the interstate and the other time I was driving onto the interstate ramp going approximately 40 miles/hour. This is baffling!.

car image   Wiper problem of the 2017 Volkswagen Jetta 13
Failure Date: 09/07/2017

Issue on zero intensity of the instruments gauge illumination during the daytime I have experienced the dimmed instrument gauges on my 2017 Jetta and confirmed this is due to the automatic illumination adjustment feature of the model. This report covers only for the specific VIN, however, the issue is caused by the design, any model year Jetta and the same design architecture models from vw will have the same issue. I have experienced the issue under bright sunlight while driving on the regular street, but a bit of shady area by nearby tree or building. Even I'm using the sunglasses due to the reflection of sun light or direction of the car facing to at that time. My 2017 Jetta has light sensor in between a bit offset position of tachometer letter "7" and "8", that is about 1/4 inch or 5 mm diameter in size, and this sensor controls the illumination of both tachometer and speed gauge. (graphic lcd display and needles keeps the full brightness. ) it will be dark if surrounding is dark and becomes bright if surrounding is brighter. This controls too much and becomes zero intensity is not acceptable according to the regulation "s5. 3. 2 brightness of illumination of controls and indicators" under "49 cfr 571. 101 - standard no. 101; controls and displays. " I did contact with vw of America to inform this issue, but customer care representative cannot do anything beyond diagnostic result at dealer that they are insisted the vehicle operated as spec. It is very simple to replicate the same issue at any location, without driving and without turn on the engine. It just simply covering the light sensor area by the palm or any cloth to imitate the darkness while ignition is on. It is even darker than illumination while headlight on at that time for experiment. Again, this is under the daylight.

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car image   Wiper problem of the 2013 Volkswagen Jetta 14
Failure Date: 02/05/2017

The wiper motor and the fluid washer pump are ill engineered and have a tendency to burn out very quickly. Both the wiper motor and fluid washer pump on my Jetta have to be replaced at a cost of approximately $1,000. This is not acceptable in a car that is less than 4 years old, and under 58,000 miles. Either the design of the systems is poor, or vw is using inferior parts that quickly are obsolete. It is not safe to have cars that wiper motors burn out that quickly (and without notice) and it is also not safe to have fluid pumps that wear out that quickly. It affects visibility and driving safety.

car image   Wiper problem of the 2011 Volkswagen Jetta 15
Failure Date: 01/12/2017

When vehicle subjected to cold temperatures (below freezing) the wiper motor stops working. When vehicle placed in warm garage wipers work again. This has happened on several occasions over the last year. Wiper motor was replaced by vw dealership. New motor is a new part number. It appears the old wiper motor design may have been defective allowing moisture to enter where drive shaft enters motor. New wiper motor has improved rubber seal in this area.

car image   Wiper problem of the 2011 Volkswagen Jetta 16
Failure Date: 12/20/2016

When parked overnight with temperatures in the lower teens, the windshield wipers do not work the next morning. If I warm the car up for 20 minutes or so and then let it sit for another half hour then they will usually work. This has happened four or five times from 12/2016 - 2/2017. Seems worse if it has been snowing or icing overnight. When they are working there are no signs of hesitation or slow movement. The fact that it is random seems unusually dangerous. Sitting in the driveway or moving does not make any difference. Car has 52000 miles. There have been several reports from other people with this issue. Should warrant an investigation.

car image   Wiper problem of the 2011 Volkswagen Jetta 17
Failure Date: 12/06/2016

When cold, the windshield wipers won't work until it warms up enough. If your driving and it gets cold, like during snowstorm, they quit working. I have looked online and have encountered many instances of this. The cost is around $500 to $1000 for parts and labor for. . . , maybe the motor, maybe the wiper transmission, maybe both. Nonsense! this is a huge safety issue. Please do something and issue a recall for this problem is occurring with different vehicles over many year models. Just do an online search for windshield wiper problems and narrow the results to wipers won't work when its cold. Dealer says we've never encountered that. I can't believe it if they know what they have to replace. Please help. People are in danger.

car image   Wiper problem of the 2012 Volkswagen Jetta 18
Failure Date: 10/14/2016

Purchased 2012 vw Jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while I was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring I had to have wiper motor replaced at my cost $600. 00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? I am not feelin comfortable with it. Presently as I am writing this my car has been running for 18 hours. Ignition stuck Friday eve- service dept not open on sat. When I called Friday eve basically I was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say I am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time I was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until I can figure out a plan. Loved my vw-past tense. After going online I see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager".

car image   Wiper problem of the 2011 Volkswagen Jetta 19
Failure Date: 08/21/2016

The contact owns a 2011 Volkswagen Jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to NHTSA without filing a case number. The failure mileage was approximately 130,000.

car image   Wiper problem of the 2013 Volkswagen Jetta 20
Failure Date: 07/12/2016

The contact owns a 2013 Volkswagen Jetta. While driving 35 mph, the contact attempted to activate the front driver's side window switch, but it failed to function. As a result, the window remained in the downward position. The contact also stated that the window switch previously failed to depress intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

car image   Wiper problem of the 2010 Volkswagen Jetta 21
Failure Date: 05/18/2016

Car was taken into dealership in April 2015 for inspection. Needed new struts and driver door panel, door needed fixed due to no lights on locks and door itself would not lock. Paid $1400 for everything when picking up the car, got in car and radio did not work when picking up. Said it was a fuse, never fixed the problem. September 2015 windshield wipers quit working. $45 for that repair. 2-3 weeks later battery died. Replaced the battery for $111. 3-4 weeks later battery was dead again, had to tow it to shop. Replaced battery again $200+ parts and labor. 3-4 weeks later after replacing the battery twice, same thing happens again. Car is dead, towed to shop again. Can't figure out the problem, towed to dealership. Taken to a dealership for one problem of the car being dead now there is a shifter problem and the abs unit needs replaced. The abs lights were not on while the car was at the last shop before this dealership. The car hasn't been driven for approximately 5-6 months if not longer due to these issues. How does my abs unit need replaced if it hasn't been driven?.

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car image   Wiper problem of the 2004 Volkswagen Jetta 22
Failure Date: 02/02/2016

Over the past few days it has been raining heavily & although it has happened to me once before this time is what worse. My car is leaking from somewhere & its coming on the inside. My carpets are constantly wet, my airbags alongside windshield leak, and the handle where you open the hood of the car is literally a stream of water entering the car during heavy rainfall. The airbag light has come on and the check engine. I was more concerned with the check engine light so I went and got it checked. The code came up as u0155 - which refers to (lost communication with instrument panel cluster (ipc) control module) meaning my entire dashboard needs to be replaced because of this leaking ! I have taken my car on multiple occasions to vw dealership for servicing (never for this problem) and they never once told me anything about cleaning the sunroof drains every two years as maintenance, it is visible to the naked eye that my sunroof is messed up because when I purchased it the lining on the car around the sunroof is drooping and I cannot open the sunroof because of this. I never thought of it as a big deal because I don't use a sunroof but how was I supposed to know there was a leak without anyone telling me that was even possible. I looked up this problem online, that's how I know what's wrong with my car. I refuse to get it "diagnosed" and spend over 200$ on just a diagnosis when I already know what the problem is and they'll end up charging way more to actually fix the problem. This is my first car and I don't know much of anything about cars except keeping up with oil and filter changes, fuel injectors, and changing my tires when the tread is getting low. I have done all of that at each checkpoint since I purchased at 63,000 miles. There is so much condensation inside I can barely see out my windows, I have sit for at least a half hour car on to be able to see & drive.

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car image   Wiper problem of the 2011 Volkswagen Jetta 23
Failure Date: 01/15/2016

My horn does not consistently work. When I'm driving it only works sometimes due to believed to be faulty electrical. My door locks do not engage. A noise sounds but they do not engage causing safety issue. My wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues. My electrical system is faulty causing one door to stay unlocked unless locked with key. My alarm system does not work. My driver side window does not properly work and will stop in the down position. The same door is having locking issue. There is known recall for other 2011 models on electrical system. I called vw and they said my VIN was not affected by the recall. I'm having the same issues as other Jetta owners with same year make and model and with active recall but vw refuses to fix my car. I could get into accident due to faulty horn, faulty door locks, faulty visibility and wipers that do not work properly. My electrical system is clearly faulty if all of these issues are failing at once. I took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.

car image   Wiper problem of the 2012 Volkswagen Jetta 24
Failure Date: 01/06/2016

Purchased certified preowned in may. 2nd time when it is cold out that wipers will not turn on. The 1st time this happened in October, it took over 5 minutes of driving the car with defroster on high for them to start working I called dealer and was told that it had been cold that morning and the wipers were probably frozen to the window, even after I told them I had let the car warm up for 10 minutes. The 2nd time was this morning, I let the car warm up for 15 minutes since it was about 5 degrees out and even after driving the car for 1 hour, the wipers still would not turn on. I called the dealer, made an appt to bring in that day and the wipers started working around noontime. When I went to the dealer, I was told that they would look at it, however, if they couldn't find anything and there was a good chance that they wouldn't since it did not make sense that they would just start working that there would be a charge of $105. 00 per hour if it turned out to be not covered under the warranty. I have found several complaints regarding this same issue on line, I think it is time for a recall.

car image   Wiper problem of the 2012 Volkswagen Jetta 25
Failure Date: 12/24/2015

When the weather is cold (below freezing), while driving, after sitting outside overnight, or in snowy conditions, the windshield wipers freeze and do not work until the weather warms up, or the vehicle is parked in a garage. I live in the mountains of colorado and this has been an ongoing issue during cold and snowy weather. This is a safety hazard as the roadway is no longer visible because the windshield wipers no longer work.

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