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Horn Assembly Problems of Volkswagen Passat

Volkswagen Passat owners have reported 24 problems related to horn assembly (under the electrical system category).

car image   Horn Assembly problem of the 2013 Volkswagen Passat 1
Failure Date: 08/19/2015

I was making a turn into my drive way, when I heard a cracking noise. At that point my heads up display showed 'airbag error' and my airbag led lit up on the instrument panel. The horn and other controls on my steering wheel are no longer functioning. We took my car to the dealer and they were able to verify that it is in fact the clock spring, but are not sure if it will be covered as part of a recall yet.

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car image   Horn Assembly problem of the 2009 Volkswagen Passat 2
Failure Date: 07/13/2015

The steering wheel controls stopped working one day, along with the horn. Several days later, the airbag warning light came on, and the display shows "airbag fault" every time I start the car. I purchased an extended warranty for this car, and vw refuses to cover the repair. My local dealership diagnosed the problem to be a faulty clock spring.

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car image   Horn Assembly problem of the 2012 Volkswagen Passat 3
Failure Date: 07/01/2015

All steering wheel functions have stopped working including the horn. The airbag icon shows an "error" message. The steering wheel makes a cracking sound when it turns. Identical problem as in the NHTSA investigation #pe15010. I am concerned that the airbag will not deploy in the event of an accident. Problem appears to steering wheel clock spring/steering column control module (sccm). Dealer wants over $ 500 to replace it. The car has less than 58,000 miles and was purchased brand new in 2012.

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car image   Horn Assembly problem of the 2012 Volkswagen Passat 4
Failure Date: 06/01/2015

I heard a weird noice in my steering column while backing out, like a scraping noise. I turned the wheel then the air bag light came on. All electrical on my steering wheel would not work after this, even the horn. After doing some research, I understand that there is a wiring harness that could have broke possibly deploying the air bag, it could also be a bad clockspring which vw dealers want hunderds of dollars to replace. After doing research online, this is not an isolated incident with vw vehicles. The horn not working and the air bag possibly deploying is very dangerous. I am a single mother trying to pay my car payment let alone go pay vw to replace a major safety defect in thier vehicles. The government should ask them to do it if vw feels they have no responsability to do it on thier own. I don't have the money to replace this. I also noticed that other vehicle manufactures have ordered a recall for these same issues on their vehicles.

car image   Horn Assembly problem of the 2012 Volkswagen Passat 5
Failure Date: 04/09/2015

Vehicle air bag light illuminated as well as informed us on the information cluster horn no longer works and none of the steering wheel push button controls work dealer said it was a broken clock spring and that we needed to bring it in immediately because the air bags would not deploy correctly potentially the online forums that I've looked for information stated that multiple vehicles with this amount of miles have the same exact problem I was just curious why there wasn't a recall coming if the airbag potentially doesn't work.

car image   Horn Assembly problem of the 2012 Volkswagen Passat 6
Failure Date: 03/28/2015

Heard a clicking noise coming from the steering column while turning in a parking lot. When I started the car again the airbag light came on and none of the controls on the the steering wheel including the horn would work. After investigating online I found several complaints about this issue and discovered that many other owners are experiencing a failure the clock spring in the steering column at about 50,000-60,000 miles 9 I had about 58000 at the time). After discovering that an investigation was started here just days before mine failed I contacted the dealer. I was told that they were not aware of the investigation or the issue. . . . However they were able to quickly tell me it would cost about $700 to fix, and if vw issues a recall later I could try to get it refunded from corporate at that time.

car image   Horn Assembly problem of the 2012 Volkswagen Passat 7
Failure Date: 02/06/2015

Clicking noise started inside steering wheel. Turning all the way to the right popping noise with airbag error message. Now no hands free controls, horn.

car image   Horn Assembly problem of the 2012 Volkswagen Passat 8
Failure Date: 02/02/2015

Tl- the contact owns a 2012 Volkswagen Passat. The contact stated that the horn failed to work and that the clock spring failed with no warning. The vehicle was taken to an authorized dealer who diagnosed that the clock spring needed to be replaced. The contact was not included in NHTSA action number: pe15010 (air bags , electrical system). The manufacturer was notified of the failure. The approximate failure mileage was not available. Dyd.

car image   Horn Assembly problem of the 2012 Volkswagen Passat 9
Failure Date: 01/13/2015

No accident. A premature failure of part 39462 - electric defective steering column control module which controls airbags, horn and other items in the steering column.

car image   Horn Assembly problem of the 2014 Volkswagen Passat 10
Failure Date: 04/09/2014

I was driving about 40mph when a car tried to merge into my lane. I tried to blow the horn and the horn failed to work. This has happened several times but not at a point where I have been this close to being crashed into. When this happens, the change track and volume buttons do not work, as well as the hands free calling button. It's like the whole steering wheel goes dead.

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car image   Horn Assembly problem of the 2012 Volkswagen Passat 11
Failure Date: 02/22/2014

Tl-the contact 2012 owns a Volkswagen Passat. The contact stated that while driving at varies speed, all of the warning indicators were illuminated on the instrumental panel and the horn was inoperable. The problem occurred numerous of times. The vehicle was taken to the dealer and the recommendation the replacement of the clock spring. The vehicle was not repaired. The manufacturer was notified about the failure. The approximate failure mileage was unknown. Lb.

car image   Horn Assembly problem of the 2007 Volkswagen Passat 12
Failure Date: 10/23/2009

The 2007 vw Passat wagon 2. 0t has been riddled with electronic failures which continue to escalate. We have honestly lost count of the amount of days this vehicle has been in for service - at least 9 incidents, twice towed. Initially the problems were benign, such as the horn going off at random intervals in the middle of the night. There were two incidents of the car not being able to start after sitting for only two or three days, which was diagnosed as a faulty battery. Problem escalated to inoperable window and door mechanisms, delays upon acceleration, air conditioner malfunction, and most recently complete engine shutdown while driving 55 mph on the highway. Upon having vehicle towed in to service department, we were told "the car started right up and tested fine on the computer" and that there really isn't anything more the mechanic could do without a better computer diagnosis. Attempts to speak with managers have gone ignored and unanswered. I am currently waiting to hear from Volkswagen group of America in response to an email I sent to their online customer care.

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car image   Horn Assembly problem of the 2002 Volkswagen Passat 13
Failure Date: 06/25/2008

My 2002 vw Passat initially blew the #5 fuse which controls the a/c, steering wheel items (horn, volume control, etc. ) and items on the driver side sun visor. The fuse was replaced and subsequently I experienced smoking in the area of the sun visor. Removing the visor, I noticed frayed wiring and burnt wiring insulation. In addition there was sparking inside the roof area. I took the car to the dealer and they cut the frayed wire and taped it up, with a more complete repair to come in a couple of days. Driving the car home later that day the car started smoking again with the addition of crackling sounds. I had the car towed to the dealer that evening. The dealer is now looking at the wiring and has found at least one wire leading from the visor area all the way down to the fuse box which is bare because it's insulation has been burned off. The fuse that should have blown was melted into the fuse box. The burned wire has also burned off insulation on other wires which were touching the damaged wire. The dealer is trying to track down all the wires that may have been damaged. Current cost is approximately $2400 with Volkswagen agreeing to pick up $900 of the cost. Based on internet research, there have been other reports of frayed wiring in the visor area of the 2002 Passat. I have numerous postings by people who have blown the fuse and had their visors replaced. Others have pulled down the visor and taped up the frayed wiring in their visor. I believe this to be a design or manufacturing flaw and I believe that my visor wiring has been fraying for some time prior to the catastrophic failure.

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car image   Horn Assembly problem of the 2003 Volkswagen Passat 14
Failure Date: 11/17/2006

I've spent over $8000 towards vw dealership attempts at fixing the horn, radio, homelink, climate control (a/c and heat) rear passenger side window, heated seats, dashboard panel lights, and defroster flap. Vw replaced abs and brake light module, but only fixed the horn. Vw stated they are not responsible even after I paid for them to fix the above problems and they are still unable to determine the cause of the problems. I request reimbursement from Volkswagen for the repair attempts and related expenses. Current vehicle mileage: 127,000.

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car image   Horn Assembly problem of the 2003 Volkswagen Passat 15
Failure Date: 11/11/2006

Radio not functioning, air conditioning unit works intermittently, airbag malfunction recognized, operation unit in steering wheel malfunctions, no communications with brake control unit, brake light switch causes drivers side brake light to malfunction. Horn not functioning nearly caused 2 accidents within a month. I drove over an island to avoid one collision from the other non-attentive driver and ended up scraping the transmission pan. Cost of replacement: $550. After thousands of dollars in repairs and diagnostics, vw dealerships still unable to fix any of the above!.

car image   Horn Assembly problem of the 2002 Volkswagen Passat 16
Failure Date: 07/21/2005

Horn quit working.

car image   Horn Assembly problem of the 2002 Volkswagen Passat 17
Failure Date: 09/29/2004

Following heavy rains on 29 sept 2004 vehicle windows/locks were inoperable. Fuse blown. Replaced fuse, horn would not stop and windows still inoperable. Unable to turn off vehicle lights. New fuse blown. Towed Passat via vw roadside to dealer. Told fri 1 oct 2004 that there was standing water in car and comfort module would need replacement. Due to water, the carpet & module would not be covered under warranty. Est 1500. 00 in parts pre-labor. As the windows were not operable, we do not know how this water damage occurred. Vw claims to due debris in sunroof, drains clogged and flooded floor. Unacceptable as car was detailed 2. 5 wks prior and is washed every week. Asked to see debris, they could not provide anything. We feel this may be due to the window surround trim that continually came loose/fell off or prior concealed damage (certified used vehicle). Note that seats/headliner were completely dry. We did not notice wet carpets as only the rear was wet. Car smelled awful @ vw on Friday 1 oct as it is turning into a mold pit. Filed geico insurance claim-waiting on adjuster.

car image   Horn Assembly problem of the 2003 Volkswagen Passat 18
Failure Date: 12/01/2003

- the contact stated that while driving the 2003 Volkswagen Passat with 7000 failure mileage the brake lights intermittently turned off. Also, the driver's side front headlight turns off, the rear passenger side window, and the horn did not operate. The vehicle was taken to a dealer several times, but they still could not determine the cause of the problems. The current mileage was 105,944.

car image   Horn Assembly problem of the 2002 Volkswagen Passat 19
Failure Date: 12/01/2002

Can't get any parts of car warranted since I had filed a complaint with bbb. Including no horn, both headlights went out with in 4 days of each other, the engine has erratic shift points especially when cold. The problem is vw says not to let the engine warm up but my engine oil heater is broken. Takes about 10 minutes at freeway speed to warm up. And the supposed abs are not really abs brakes when emergency braking from 75 mph. And many little interior mechanical issues.

car image   Horn Assembly problem of the 1999 Volkswagen Passat 20
Failure Date: 11/23/2002

I had smelled hot electrical components for about a week pryor to loosing my lights, horn, turn signals, tail lights, heater fan, and wipers. It ended up being the ignsion switch once repaced the surge of electricity caused a short under my dash.

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car image   Horn Assembly problem of the 1999 Volkswagen Passat 21
Failure Date: 11/27/2001

I had shut off my car and when I went to turn it back on I had no lights, turn signals, dome light, horn, climat control or radio. I took it to the dealer they told me it happens on beetles and golfs all the time and that it was the ignision switch. They showed me the switch when they pulled it out. It had gotten so hot it melted right through the wires. There is no safety recall on this but if it gets hot enough to melt metal it could start the car on fire.

car image   Horn Assembly problem of the 1998 Volkswagen Passat 22
Failure Date: 05/01/1998

Horn sounded like it was loose. Yh.

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car image   Horn Assembly problem of the 2001 Volkswagen Passat 23

The horn on my 2001 vw Passat (and my 1998 vw Passat) does not work when the car is not on. I believe this is a significant design flaw. I have confirmed with the dealer that this is indeed the design of the car. I discovered this design flaw when parked in a gas station with the car turned off getting gas. Another driver pulled into the station and apparently didn't see me. My first reaction was to lean on the horn. I tried but nothing happened. Luckily, the other car narrowly missed me. However, I can think of plenty of scenarios where one would absolutely need an operational horn when the car is turned off. In addition to those involving potential vehicular accident situations, there are also personal safety considerations (e. G. My wife gets in the car and is attacked by an individual prior to starting the car). I did contact vw through their online customer care site. While a customer care case was opended (#10644291), I have not received a satisfactory explanation of the horn design. By the way, it appears that mercedes and BMW have a similar horn design. Please let me know if there are any safety standards for the manufacturers regarding horn design.

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car image   Horn Assembly problem of the 2004 Volkswagen Passat 24

When key is not in the ignition horn does not blow. Consumer believes that in an emergency she won't be able to warn other drivers.

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