Software problems of the 2014 Acura MDX

First, I have had the vehicle for a little over a year. I have driven to florida and nc without issue. Today will be the 4th time taking my car to the Acura dealership in less than 3 months. Today the car started to kickback when I reach 20mph. Also, at 80mph the car is jerky when I accelerate or decrease and go again. Also when I release the gas, the speed decreases quickly as opposed to gradually. Around 60mph the car tends to have a slight jerk which ive notified Acura but they said I need a wheel alignment which ive done. The issue prior was all the lights in the dash came on the the drive function was almost paused while the vehicle was in motion. Acura claimed the issue was minor yet I am going again today. Prior to that issue, something near the tires was scratching or something which they claimed the issue was fixed. What led me to the dealership the first time was the vehicle was jerky at different times while accelerating. Acura performed a software upgrade which fixed the issue for a couple days. At some point, the vehicle needs to be re-assessed and possibly totaled out or something. I have 3 kids and always on the run. I used to trust Acura and the reliability but the issues seem to get worse and worse.

The included infotainment system, which is now predominantly controlled by a touchscreen, is incredibly slow, laggy, and dangerous to operate. There are multiple, ongoing failures with this system - every time I enter the vehicle. As Honda/Acura has removed or replaced primary-operation buttons (32 out of 41, by their count), the mandate to use the other operational system (touchscreen and jog-dial) has increased the risk of safety incidents, exacerbated by a slow user interface response and often-failing voice control system. My vehicle has been in the dealer once, and has been waiting for a software update for five months. New vehicles have an updated software load, but Acura refuses to install it. Acura client relations has refused to provide updates or a solution.

Defect shows as immediate loss of toe alignment in both front tires, lane keep assist computerized feature in unable to turn steering wheel right, and steering wheel position sensor is unable to remain fixed at zero. Steering wheel position sensor: forces the vehicle into oncoming traffic by automatically during front wheels two and five degrees with maximum turning force applied when the road presents any combination of curved, tilted, and bumpy condition. Steering wheel hand sensor – computer applied over-steer forces the car left or right several degrees depending on hand position. Ids: three settings force steering wheel several degrees left or right during braking depending on last applied steering adjustment. When the road is a combination of curved, substantially sloped, or bumpy the computer will apply maximum computerized turning force to move steering wheel up to 45 degrees left into oncoming traffic even when the road slopes and/or curves away from oncoming traffic. A series of software command conflicts and overrides between ids, steering wheel position sensor, steering wheel sensor for hand position, radar, and road position sensor, and other-vehicle sensors routinely cause the computer to perform unintended drive into incoming traffic with maximum computer applied force. Manufacturer refused to provide dealers computer diagnostic equipment that aligns steering wheel sensor with navigation computer, radar, internal/external sensors, ids, and steering wheel hand sensor unless the consumer is willing to pay $700 in equipment transfer costs. Manufacturer demands dealers deny service or avoid writing work orders that contain any indication of a problem with steering wheel sensor, radar, computer-integrated hardware, or ids. Instead verbalize computer-related issues with repair techs to avoid regulatory reporting and California lemon law requirements.