Starter problems of the 2020 Acura MDX

The contact owns a 2020 Acura Mdx. The contact stated that while at a stoplight, the vehicle shut off and failed to immediately restart after releasing the brake pedal. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who diagnosed that the starter needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of the NHTSA action number: ea25004 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 20,000.