Table 1 shows one common suspension related problems of the 2025 Acura MDX.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
The vehicle developed repeated front?end structural and steering problems shortly after purchase. During normal driving, it produced loud popping, creaking, and clunking noises when turning, entering driveways, or driving over small inclines. Steering felt inconsistent and the front suspension felt unstable. These symptoms created a serious risk of loss of control. A dealer confirmed the problem multiple times and replaced several major components, including the left front strut, the left front lower control arm, and the front shock absorber fork. The most serious finding was cracked welds in the front subframe, requiring the entire subframe to be replaced. A cracked subframe weld is a structural failure that can affect steering stability and crashworthiness. The issues were reproduced and documented by the dealer on multiple visits. The manufacturer’s engineering team was involved due to the severity and difficulty of diagnosis. Despite repeated repairs and extended time out of service, the same steering and suspension symptoms continued, and the vehicle was returned multiple times with ongoing issues. There were no warning lights or messages before the failures. The defects occurred during low?speed maneuvering and normal driving conditions. The vehicle did not perform like a safe, structurally sound new vehicle, and the repeated structural and steering failures pose a safety risk to occupants and others on the road.
On 8/24, I purchased an Acura Mdx 2025 technology package. We drove home from the dealer, my mother heard a rattling noise but thought it was the car seat making the noise. The next day,I heard the noise again,it was coming from the right, rear back,I checked,and saw the wheel liner loose and thought the noise was being cause by a loose liner. My mother said we had to go back to the dealer on 8/31 to pick up the wheel lock and weather mats and we would have them check the liner. As the week went by,the noise was more often. On the way to the dealer, we could hear the noise after every bump or turning right. We gave this information to the dealer,we said we thought it was a loose liner but were not sure anymore as the rattling was more often. We did not feel safe driving home. They provided us a loaner and said they would look into it. On 9/4 they sent a text that the rear sway bar link was faulty, the part was ordered and the car should be ready by Friday. My mom emailed them to ask if by faulty,they meant it was loose or broken,they checked and said it was broken. It was expressed to them that this was concerning because it was a brand new vehicle,that we felt blessed that we decided to leave the car,had we driven back home, god knows what could have happened since a broken link can cause you to lose control and get into an accident. We asked if they would report it to the manufacturer or NHTSA? they did not reply. But text a day after stating that we must have gone through a pothole at high speed or hit something,and we were liable for the cost. After my mother sent an email and spoke with them saying that if it was not caused by us,that if the issue was there,was it caused during transporting the car from the manufacturer to the dealer?they said that the car was fixed and there would be no charge but kept insisting that we were at fault,that it happens alot,where people walk out of the dealer and come back with something broken the next day. (more to say but no space).