Headlights problems of the 2015 Acura RDX - part 2

Tl the contact owns a 2015 Acura Rdx. The contact stated while driving at night, the headlights failed to provide proper illumination for safe driving. The contact stated that when the failure first occurred, the vehicle was taken to Acura of fremont (5700 cushing pkwy, fremont, CA 94538, where the headlights bulbs were replaced however, the failure recurred. The contact stated that she almost ran off of the road several times due to the dimness of the headlights. The contact called Acura of modesto (4325 mchenry Ave, modesto, CA 95356), and informed them of the failure. The dealer informed the contact that there was nothing they could do about the failure. The vehicle was not taken to a dealer and was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not part of a recall and provided a case number. The failure mileage was approximated 96,217.

The contact owns a 2015 Acura Rdx. The contact stated that the low beam headlights were very dim while driving at night or in low light conditions. The vehicle was taken to an independent mechanic and was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure but offered no assistance. The contact mentioned that she had replaced the light bulbs several times which failed to fix the failure. The failure mileage was approximately 120,000. The VIN was not available.