general problems of the 2020 Acura RDX

2020 Acura Rdx rear coil spring snapped in half on left side. Safety concern drove to nearest independent service center to be accessed within 5 miles of incident. Advised not to drive it. Called Acura dealership. Advised to replace both left and right side and have new alignment. No warning lights or other symptoms, just an extremely loud bang to left side while driving. Estimated out-of-pocket expenses: rear coil springs (both) $600 parts/labor alignment required $100 total $700 unless goodwill applies (Acura quoted and independent matched prices (allowing me not to have it towed 15 miles to dealership) this is a corrosion related rear coil spring failure at 72,000 miles in ohio. I’m asking Acura to consider goodwill assistance because this appears premature for a critical suspension component. ” please open a good will case with Acura tech line/client relations based ? safety-related failure (suspension spring) ? salt-belt state (ohio — well known for corrosion issues) ? reasonable mileage (72,000 miles is not excessive for a structural suspension part) ? dealer acknowledged the issue (they quoted it and advised not to drive) ? no abuse or impact damage (no tire damage, single spring corrosion failure).

Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like safety issue over time.

2021- reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service manager and serice tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

All of a sudden after starting my car up in the morning my adapative damper system warning light came on. I called the Acura dealer and they didn't know what I was talking about. I had to explain to the service representative who should know that Acura advance model has an electronic shock system that adjusts shocks for certain type of driving. I personally leave mine on comfort but now it's stuck in sports mode. I drove 4 hours to take it to the dealer and it took them literally 5 hours to diagnose that the wiring harness is bad. They said they will have to literally take apart all the internal console, seats, carpets, etc to remove that item and replace it. Now it's on back order for a month. The adviser said I can drive it without any issues for now but they weren't sure. So when I left the dealer we had a huge winter storm and my vehicle couldn't automatically engage the all wheel or snow driving options because the adaptive damper system is all interlinked to the issue with the wiring harness. Normally it would have take me 4 hours to get home instead it became an 8 hr ordeal. My vehicle was sliding side to side and slipping. I had a all wheel drive vehicle that could not engage the all wheel system and couldn't use the snow driving options. Instead was stuck in the sports mode. . . . . A vehicle that is not even 1 years old having some major issues like this does not seem normal.