Table 1 shows one common equipment related problems of the 2024 Acura RDX.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
As I was driving down the highway, I heard a loud noise that sounded like an explosion of some sort I was going about 65 miles an hour on the expressway [xxx] and [xxx], when I realized that my sunroof had to have shattered. I pulled off the highway and confirmed this. Luckily, my headliner was closed and all the glass that shattered was inside of that. The weather was sunny, I was not under an overpass or something fell on the glass nor did anything fly up and hit the glass. It just shattered for no reason. I immediately contacted the Acura dealership in jacksonville, which was my destination and was informed in a couple days that not only was that not a warranty item but also the sunroof was on backorder with no eta of its delivery the car is drivable obviously, but not if it rain as it would rain in my car and destroy my headliner. I went back to my home in hendersonville, nc was able to find a sunroof repair company that had my sunroof model in stock and it was replaced. However, when I contacted the dealership in hendersonville, they told me the same thing that they had no idea when the sunroof would be in so it was left to me to resolve the situation. I had filed a report with Acura asking them to replace and pay for a new sunroof. I have made a complaint and I have a claim number. I’m waiting for resolution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
This issue involves the decorative aluminum trim on the steering wheel. The aluminum trim is highly reflective and installed at an angle on the steering wheel spokes. In bright sunlight and at certain angles of the sun there is a very strong light reflection into the drivers eyes. This has caused temporary blindness until the position of the car changes or you put a hand over that part of the trim. The lower spoke (at about the 6 o'clock position) is the worst. Since it is a design flaw, I have not reported it to the dealer.
I *think* this may be an Acuralink issue, but here is what happened. While working in my front yard, my car's headlamps suddenly flashed 3 times, and then the cars engine started. My car does not have remote start, my key and my phone were inside the house. Nobody else has access to the keys. On an new car, you get a trial subscription to Acuralink. One of it's features is "remote start" via a phone app. I bought the car on 12/22/23. On 12/26/23, I tried the Acuralink app and tried to remote start my car. . . . It did not work, so I deleted the app from my phone. Today, 1/5/24, 11 days later, my car starts on it's own out of the blue even though I deleted the app from my phone on 12/26/23. It's just hunch, that this issue is related to the Acuralink service, but I cannot think of any other way this car could just suddenly start on it's own. This is very un-nerving and very-very concerning! very best, frank sikorski.