Equipment Problems of Acura RDX - part 1

I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.

See all problems of the 2020 Acura RDX 🔎.

On Wednesday, November 5th, the rear glass on my 2019 Acura Rdx spontaneously shattered without warning. I brought the vehicle to safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that technical service bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (tyzcko & zavareei llp). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.

See all problems of the 2019 Acura RDX 🔎.

1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.

We have owned our 2019 Acura Rdx for about 4 years. Roughly 2 years ago my wife called me panicked that the car had lost power and the check engine light was on as she was exiting the freeway. It was a rainy day, she had our kids in the car on the way to a soccer game. I called off work with an emergency, drove an hour to where she was and scanned the car. No codes popped up on my scanner, I started the vehicle and it seemed to run like normal, no check engine light. I had it towed to Honda of gresham, or and after a week or so they called and said they couldn't find anything wrong with our vehicle. I paid for a oil change, a tow and a dealer diagnostics and was told they could not find anything. $500 later no answers. Fast forward 2 years oct 26th 2025 I was driving the Rdx this time, in the rain on the freeway. Wife and kids in the car. Went to accelerate past a slow driver and the car went into limp mode. Check engine light flashing and limited to 40 mph or so, I put the hazards on as I was on a single lane bridge with traffic behind me. I pulled over after the bridge and turned the vehicle off. After 5 minutes or so I started the car again and everything seems fine, no check engine lights nothing seems off. I continued on down the freeway without any more incident. I started researching what is going on and find many many reports of this same thing. Acura has a TSB for a front mount intercooler as the fix, but when I took ours in for the stated problem they couldn't find a problem. This car looks beautiful, but it's a safety hazard on the freeway when moisture is present, we live in the pnw and it rains 7 months out of the year. I have owned 10-12 hondas in my lifetime and this 2019 Acura Rdx is the worst. Absolutely a safety hazard to my family. Disappointed this will be the last Honda we buy.

Upon exiting my car, I heard a loud crashing sound. The rear windshield had completely shattered upon closing the driver side door and glass was everywhere. Had my rear windshield decided to spontaneously implode 5 minutes earlier while driving on the interstate, I most likely would have had a bad car accident. Acura has a service bulletin out regarding this, as it’s a known issue. They refuse to cover cost or do a recall on this known safety issue. Someone is going to get killed when their back windshield blows out driving and they think they’ve been shot. Absolutely terrible and irresponsible on Acura/Honda’s part.

The sunroof of the vehicle spontaneously shattered while driver was driving on I-5 south in orange county, California. Driver’s safety was compromised due to the potential for glass to have entered the vehicle while vehicle was in motion. The safety of other motorists on the road was also compromised, as pieces of glass appear to have flown off the sunroof into traffic. The sudden shattering was also extremely loud and startling, which was also a safety hazard because driver could have panicked and lost control of vehicle. After calling to report the incident to Acura, owner was advised the vehicle’s sunroof has not been recalled nor is it under an extended warranty, despite evidence of a class action lawsuit against american Honda motor CO. , inc. For related incidents in 2015 to 2021 vehicles. Per the lawsuit, which is a case out of California, the alleged defect in 2015 to 2021 model year Honda and Acura vehicles, referred to in the complaint as the “class vehicles,” puts drivers and their passengers in “serious danger,” as the sunroof explosions can cause “shards of glass to fly through their vehicles, sometimes while driving at high speeds,” and “the loud explosion and flying glass distract drivers and create a hazard to the people in the class vehicles and those around them. ” the complaint alleges that the sunroofs in Honda and Acura vehicles are made with tempered glass that, because of the pressure created during the tempering process, has been known to “explode suddenly” if the outer layer is compromised. The lawsuit also claims Honda’s use of thin tempered glass for its sunroofs is “substandard, dangerous, and inadequate” given the material’s propensity to shatter or explode.

See all problems of the 2015 Acura RDX 🔎.

Back window exploding while sitting for no reason at all.

The back window burst randomly with no pressure. There are thousands of complaints in the facebook groups. The car was parked when this happened in.

I was parked in a parking lot and went to put groceries in the back cargo area. I pushed the button to open my rear hatch, heard a plink sound as it was raising, looked and my entire rear windshield had shattered. This is a known issue - Acura even sent out a notice bulletin but supposedly will only fix it free of charge if the car is still under warranty. I don't believe I should have to pay to fix this = it is a reasonable expectation to believe your windshields won't spontaneously shatter when there is no contact whatsoever.

As I was driving down the highway, I heard a loud noise that sounded like an explosion of some sort I was going about 65 miles an hour on the expressway [xxx] and [xxx], when I realized that my sunroof had to have shattered. I pulled off the highway and confirmed this. Luckily, my headliner was closed and all the glass that shattered was inside of that. The weather was sunny, I was not under an overpass or something fell on the glass nor did anything fly up and hit the glass. It just shattered for no reason. I immediately contacted the Acura dealership in jacksonville, which was my destination and was informed in a couple days that not only was that not a warranty item but also the sunroof was on backorder with no eta of its delivery the car is drivable obviously, but not if it rain as it would rain in my car and destroy my headliner. I went back to my home in hendersonville, nc was able to find a sunroof repair company that had my sunroof model in stock and it was replaced. However, when I contacted the dealership in hendersonville, they told me the same thing that they had no idea when the sunroof would be in so it was left to me to resolve the situation. I had filed a report with Acura asking them to replace and pay for a new sunroof. I have made a complaint and I have a claim number. I’m waiting for resolution. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2024 Acura RDX 🔎.

My back window blew out, without any cause. It was parked in my driveway on a 60 degree day. There is a known issue with the 2020 Acura Rdx. There is even a service bulletin Acura issued to dealerships TSB 22-014. Acura dealership said was not covered under warranty and I would need to pay out of pocket.

An Acura dealership won't diagnose a rear windshield issue, and I contact twice the Acura corporate to express my concern and they told me to contact a different Acura dealership. My car rear windshield shattered twice since I bought it.

When I go to accelerate to pass another vehicle car completely shuts down stops running and all warning lights come on. Car is powerless in middle of making a pass which is very concerning have to coast to side of road putting me a perilous situation hoping I don't get hit head on before I can get off the road. Took car to dealer they said bad turbo so change turbo. Two weeks after repair started to pass another car and it did it again exactly like first time. Car is currently at dealer waiting on diagnosis. I feel like this is big safety issue and I don't feel safe driving car that constantly loses power when passing someone.

Complaint summary I am filing this complaint regarding american Honda motor corp’s handling of a warranty claim on my 2021 Acura Rdx. Despite being within the 4-year/50,000-mile warranty, I was denied full coverage for a well-documented defect: condensation/moisture in both headlight housings with no external damage. •dealer (rick case Acura, sunrise FL) confirmed the condition. •technician francisco documented internal moisture, no external damage. •service manager wade bell submitted goodwill request [xxx], which was approved at 70% only. •my out-of-pocket responsibility was ~$1,400. •I requested full coverage from american Honda, consistent with Acura’s warranty obligations and known issues with these headlight assemblies. On a recorded call, american Honda repeatedly stated my request was denied, refused to provide a written denial, and declined to issue a case reference number directly. Only after reviewing an email did I locate the case number ([xxx]). This refusal to document their denial is highly concerning. ________________________________________ timeline of events •[xxx]: moisture first observed after rain; confirmed by dealer technician. •dealer request: goodwill [xxx] approved at 70%. •repairs completed: both headlights replaced; repair order available. •Sep 2025: american Honda denied my appeal verbally on recorded call; refused written denial. ________________________________________ manufacturer guidance ignored importantly: american Honda’s own dealer service bulletin (2023) regarding 2019–2021 Acura Rdx headlamps explicitly instructs dealers •“create an in case number (via Acuralink/dealer in) when moisture or condensation is observed inside Rdx headlamp housings with no external damage present. ” •“submit for goodwill/warranty replacement of the affected headlamp assemblies. ” this vehicle falls squarely within that guidance: a 2021 Rdx, <4 years old, <50k miles, with moisture documented by the dealer. Despite this, a information redacted pursuant to the freedom of information act (foia), 5.

See all problems of the 2021 Acura RDX 🔎.

Parked in a restaurant parking lot, & upon leaving got into the car closed the door and the rear window just shattered. Car hadn’t been started yet & no previous damage had happened to the window. If I had been driving the car and the horrible noise it made I probably would’ve panicked and gone off the road.

When I closed my passenger door my rear windshield shattered.

Locked Acura Rdx alarm goes off randomly for no reason. When the alarm is turned off all the lights on the dash are flashing on and off and ticking. The most recent is 8/14/25. But has happened on several occasions especially if locked with the key fob or the lock on exterior of door. On 8/14/2025 it was lock by the inside door lock.

See all problems of the 2017 Acura RDX 🔎.

Pearl white paint peeling on trunk of car, same issue as with mdx models.

To whom it may concern, I am writing to formally report a recurring and concerning design issue affecting the Acura Rdx — specifically, a defect in the sunroof drainage system. Based on both personal experience and widespread consumer reports, it appears that the drainage channels are prone to clogging, which results in water accumulating and eventually leaking into the vehicle’s cabin and trunk areas. In my case, this defect has led to persistent water intrusion that has damaged the interior and raised serious concerns about mold and mildew development. Stagnant water inside a sealed vehicle can pose significant health and safety risks, especially for families and those who rely on their vehicles for daily transportation. Having the drains professionally cleared at the dealership costs approximately $300 per visit. I have been informed that this service will likely be required on a recurring basis, despite the fact that such maintenance is neither expected nor common for vehicle owners. This is especially troubling considering the cost exceeds routine maintenance like oil changes or tire rotations, and it addresses an issue resulting from design flaws — not misuse or neglect. I have contacted both the dealership and Honda/Acura customer service, only to be informed that there is no permanent solution. For a vehicle marketed as a premium product, this is a disappointing and financially unreasonable resolution. I respectfully urge the national highway traffic safety administration (NHTSA) to investigate this issue as a possible design defect that compromises vehicle safety and structural integrity. Given the volume of similar complaints found in consumer forums and online reviews, it is evident that this is not an isolated incident, but rather a widespread and systemic concern that warrants further scrutiny and potential corrective action. I also have a video of water gushing inside my car which I cannot upload and it’s unacceptable. Respectfully, [xxx] information redacted pursuant to the freedom of informatio.

On July 12, 2025 my husband, the driver, and myself, owner of the vehicle and passenger this day, were driving on the freeway at approximately 7:00am in the middle lanes of the freeway. Without any codes or warnings beforehand, we heard the car make alarming beeps and automatically loss all power to the engine while traveling at highway speeds. This situation put my husband and my lives at risk and in a dangerous situation as there was traffic on a busy freeway and lost all power to the vehicle and made even maneuvering off the freeway a dangerous action as we had no warning beforehand there was something wrong. My husband was able to get us safely out of harms way. After being diagnosed at a mechanic, it turns out this problem happened due to a cracked cylinder head and had no previous warnings of an issue and no warning lights on the vehicle alerting to a problem, I will have the cylinder head in my possession and the mechanic I took my vehicle stated it cannot be ruled out this could be a manufacturer’s or casting defect. I tried contacting Acura corporation about this situation but was told that since I did not take it to a dealership and have a certified tech look at my vehicle, there will be no case and no type of remedy or reimbursement for this situation.

On ?6/28/2025 my 2020 Acura Rdx rear glass shattered!!!! totally shattered!!! for no reason! no chip! no damage! it just shattered!! the whole rear glass was shattered!!!! ?.

This safety issue is the sunroof glass. I was driving when the sunroof glass exploded and shattered, without warning. The sunroof itself and the shade underneath were both closed. The shade is the only thing that kept the shattered glass from falling into the vehicle and onto me. If the shade had been open, the glass would have fallen on to me and any passengers, possibly causing injury or death. The sound of the explosion alone is enough to cause panic, stress and impaired driving, putting everyone on the road in danger. The shattered glass was blowing off of the vehicle and onto other vehicles behind and those traveling the other lane. The past few days have been extremely hot. That is the only outlier that I can pin point, that may have caused stress to the sunroof. The vehicle sits under a carport at home and when I'm at work it is parked in an open parking lot. I was driving home from work after making a few stops, again, on an extremely hot day, Monday, June 24, 2025. There have been record-breaking heat days during this week. As I looked at the exploded sunroof, I can tell that the the glass exploded out/up instead of anything pushing the glass down. I did not call the police. I did call Honda/Acura customer service to file a complaint. I filed an insurance claim; which is still going to cost me $1,000. 00 deductible to repair. My insurance has referred me to safelite solutions. The vehicle is available to view now and until it's able to be repaired; which I'm working on now.

Rear glass shattered spontaneously when closing the driver door. Sharp glass was everywhere and is now coming out of the back when it is opened or closed. The problem has been confirmed via independent service center. There were no warning signs or symptoms prior to failure.

Drive train labor rear driver cv halfshaft axle could not locate axle part anywhere for repair, sold out and on back order! clear indication that other drivers are having same issue with this part. Should be looked into and recalled!.

Back rear shield shattered.

My husband, kids and I were headed home from dinner around 8:30 pm and the sunroof randomly exploded. Nothing hit it at all.

Rear window shattered sitting idle in the driveway. Acura told me replacing would be $1,107. 00. To my knowledge they are aware of issue but not taking responsibility.

This was a spontaneous explosion of the rear lift gate window. The car was not even turned on; I had just gotten into it. There was a sound like a gunshot, followed by glass shattering both into and outside the car. I dropped immediately in the seat, and when I started breathing again, I got out of the car, and saw the window. Thanks to my grandson’s research, I now know this is, and has been, an issue with the Acura Rdx. There. Was absolutely no warning prior to this occurrence.

Rear window shattered while sitting parked.

The rear windshield of my car shattered by itself. The car had pieces of glass everywhere in the back. Acura is aware of an issue with this windshield in models Rdx from 2019 to 2023. They sent a technical service report (TSB 22-014) to their dealers asking to replace the windshield on these cases. We took the car to the dealer for inspection, and they took pictures showing that the car did not have any damage that could have created the problem, but they claim that Acura refuses to cover the repair anyways.

On or about March 10, 2025, I brought my vehicle to Acura of ocean in ocean township, NJ. My infotainment center was crackling continuously, and the screen was black, rendering my navigation system, radio, clock, and apple carplay unusable. The constant crackling, with the screen downloading graphics, and various messages popping up, such as "check tuner" and "network connection lost," is a constant distraction and annoyance while driving. I have no choice but to use my iphone, forcing me to take my eyes off the road. The dealer inspected the car and informed me that my amplifier and tuner had water damage from a leak on the tailgate top seal. I paid Acura $258. 71 to have the seal replaced. I was told the seal caused the water damage and was given an estimate for $3339. 09 to replace both components. I contacted Honda of America because I had learned of a recall of 2019 Acura Rdxs for this precise problem. The case manager of Honda got back to me and informed me that Honda of America offered to pay all but $1366. 93 to replace the components. I refused the offer because I do not see how I should be liable for any cost. It remains unclear why my VIN did not appear during the recall and why I received no notice of said recall. I strongly feel that Honda's offering me any money is an admission of responsibility/guilt for this problem. If there were no liability, Honda would have offered nothing. I hope to receive communication back from your agency advising what I should do in order to have Honda recognize and admit their error and make good on the repair. Thank you, and please help! sincerely, mrs. Cindy garber.

On 2/20/2025 I was getting off work. Proceeded to get in my car and close my door. The back window just shattered and broke out of no where. I didn't know or understand what had just happen since I was not hit nothing was thrown at my car. Call abington Acura dealership was told they were aware of the problem. I would have to go through my insurance company for the 1100. 00 repair don't understand how I am liable for an issue that was cause on Acura's behalf.

Rear window shield shattered while the car is sitting in the park with no exterior impact. According to Acura there is a bulletin about this issue. Contacted the dealer they're manipulating this by charging customers. . .

Back rear window on 2019 Acura Rdx aspec trim, the glass unexpectedly shattered upon closing the driver side door. Glass and heating defrost element on back window is likely a manufacturer defect causing the unexpected window glass shattering.

Rear window shatters without any warning can be extremely dangerous when happens while driving due to it sounding like a gunshot I can be severely distracting to driver causing the driver to lose control of vehicle or swerve into other lanes and injure other drivers. Incident occurred twice nice in November 2023 and a second time February 2025.