Windshield Problems of Acura RDX

The contact owns a 2020 Acura Rdx. The contact stated that upon starting the vehicle, the rear window suddenly shattered. The vehicle was taken to the dealer, who determined that the temperature difference between the interior and exterior of the vehicle had resulted in thermal shock. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,000. The VIN was unavailable.

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The contact owns a 2019 Acura Rdx. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to service bulletin: 22-014. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 35,000.

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The contact owns a 2019 Acura Rdx. The contact stated that while his vehicle was parked inside his garage, the rear tailgate window shattered. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 47,936.

The contact owns a 2019 Acura Rdx. The contact stated that the rear windshield suddenly shattered after the contact entered the parked vehicle. There was no impact to cause the rear windshield to shatter. Additionally, the vehicle had not been turned on at the time of the failure. The vehicle was taken to the dealer who replaced the windshield. The failure reoccurred. The vehicle was not repaired a second time. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

The contact owns a 2020 Acura Rdx. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.

The contact's wife owns a 2021 Acura Rdx. The contact stated that there was a crack on the rear windshield. There was no impact to the rear windshield that could have caused the crack. The vehicle was taken to the dealer and diagnosed that the rear windshield needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

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The contact owns a 2021 Acura Rdxr. The contact stated while the vehicle was at a stand still on the driveway, he noticed the rear windshield had shattered. Upon inspection, the contact stated he did not see any near objects that would caused the windshield to shatter and read online others experiencing the same failure due to cold weather. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 5,539.

The contact owns a 2020 Acura Rdx. The contact stated while the vehicle was stationary and while scraping ice off the rear hatch windshield, the windshield fractured. The vehicle was taken to joe rizza Acura (8150 w 159th st, orland park, IL 60462) where it was diagnosed with the rear hatch windshield needing to be replaced. The dealer informed the contact that this was a design defect and that he would need to replace the hatch door and the windshield. The contact stated that the windshield was replaced, but there was still pieces of broken glass left inside the hatch. The contact also stated while driving at various speeds, the brakes made a loud screeching sound. The vehicle was taken to the same dealer where the front and rear driver's and passenger's side brake pads were replaced. The contact was informed by the dealer that the brake pads on the vehicle were the wrong size. The manufacturer was made aware of the failure and referred the contact back to the dealer. The failure mileage was approximately 28,500.