Three problems related to engine cooling system have been reported for the 2012 Audi A6. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Audi A6 based on all problems reported for the 2012 A6.
I took my car in for a recall regarding the after-run coolant pump on December 10th to 27,2019. They performed the recall service. They charged my extended warranty for the service repair. At the end of January 2020 the epc light came on and on 2/10/2020 the Audi dealer indicated that the after-run coolant pump was defected because it was plastic and it can crack easily which is what happened and they indicated that they replaced it. They suggested that I have a flush of the fluids and I told them I would look outside of the dealer for these services. On 2/23/2020 the epc light came on again. This time the dealer is indicating that there was a build up of debris and is causing the coolant pump to malfunction. However, they are stating that this is due to my negligence of not flushing the fluids. I asked why the fluid would not have been changed the two times they replaced the coolant pump? they said they do not flush the system they only put back what was lost due to the change of part. I took my car for a second opinion and the new mechanic called the Audi dealer to get a clear understanding of what needs to be repaired. He examined the car and removed all parts in question. He indicated that the after-run coolant pump has a filter bag that has broken open and expelled pellets throughout the entire cooling system. He will now have to repair the entire cooling system to ensure that these pellets are cleared out. He indicates this is bad design on the manufacture and there is no way anyone the dealer nor him can with 100% certainty get all the pellets out. These pellets can stay stuck in any component of the cooling system and dislodge at any time and cause the damage to occur again. Can you please let me know if I can request reimbursement for the coolant pump recall even though they have already replaced it once?.
Tl-the contact owns a 2012 Audi A6 2. 0. The contact received notification of the NHTSA campaign number: 18v229000 (engine and engine cooling) 18v370000 ( air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer braman 2901 okeechobee boulevard west palm beach, FL 33409 (561)-465-8293 was contacted and confirmed that the parts were not available for the recall remedy. The manufacture was not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts not available. Ck.
Tl- the contact owns a 2012 Audi A6. The contact received notification of NHTSA campaign numbers: 18v229000 (engine and engine cooling) and awaiting# (not available) the contact called the Audi jacksonville dealer (904-565-4000, located at 7230 blanding blvd, jacksonville FL 32244) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for both NHTSA campaign numbers. Fe.