Front Air Bag Sensor Control problems of the 2013 Audi A6

The passenger airbag sensor goes off and on while I'm driving, even when the seat is empty. I know there is a recall on this, but the dealership is telling me my car isn't covered. I fall under the year and make of the recall, why isn't my car covered?.

My 2012 A6 has been recalled for the front passenger seat airbag sensor. Audi has no date that they will have the parts, their only answer is to not have anyone sit in the front seat. This is unacceptable as I can't even fit my family anymore.

Audi replaced pods module in front passenger's seat, which monitors if there is an occupant in the seat and this triggers the airbag activation. After this replacement my front passenger seat sensor started malfunctioning. It seems to be working fine when my husband sits there (about 170 lb. ), but it would not function when I was occupying the seat (about 128 lb. ). The dealer made two more attempts to correct the issue. They finally asked me to try the seat without wearing my long coat in which case the sensor seemed to work correctly. The final conclusion was that in order for the airbag sensor to activate, lighter passengers need to take their long coats off. This is a laughable suggestion that airbag function is contingent on the type of coat the passenger is wearing. I contacted Audi USA customer service. They in turn contacted the dealership and came back to me with the same conclusion that the seat performs up to manufacturer's standards. I asked where in the owner's manual there is a note that the passengers must not wear long coats in order for crucial safety feature such as airbag to function correctly. I also asked repeatedly to explain to me why this problem only presented itself after the recalled part was replaced, to no avail. At this point Audi refuses to take necessary steps to fix the problem which they created. Audi should be held liable for abandoning the customer when there is a potentially serious safety issue involved.

Had a frontal crash as I was trying to click in the safety belt while in motion. The impact was severe enough that my head went forward and cracked the windshield injuring my forehead. I lost conciousness for 30 minutes. This was a new car (115 miles) and none of the multiple airbags went off. Tried to have Audi explain to me why none of the airbags went off and I got 2 nonsensical reasons (one salesperson suggested that they did not go off because the safety belt was not engaged, a customer representative related to me some mysterious angle - 30 degrees from the midline of the car- where an impact would not activate air bags (!) . I was also given a lecture regarding the safety of Audi cars. I asked them to test the front accelerometers in the crashed car but they did not see any point in doing it. I have seen a recall for the curtain aqir bags of last year A6 model. It seems that the sensors of the 2013 A6 I was driving do not function reliably and do not garantee the safety of the driver.