general problems of the 2012 Audi Q5 - part 1

77 problems related to air bag have been reported for the 2012 Audi Q5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Audi Q5 based on all problems reported for the 2012 Q5.

1 Air Bag problem

Failure Date: 04/15/2024

I had an accident on 4/15/2024. I blacked out and ran into an oak tree but none of my airbags deployed.

2 Air Bag problem

Failure Date: 02/02/2022

This 2012 Audi Q5 has an apparent bad passenger occupant sensor connection that could deactivate the vehicle's passenger-side airbags and increase the risk of injury or death in the event of a crash. It appears the problem specifically stems from a faulty connection between the passenger seat occupancy sensor and the seat heater wiring, which can cause the vehicle's computer to assume that there is no passenger present and defeat the airbag on that side. This system is typically meant to reduce the cost of repairs in a crash by not detonating unneeded airbags. Audi recently announced recall number 74e3 to fix other models with the same issue.

3 Air Bag problem

Failure Date: 06/29/2021

On the dash, the airbag warning light is on. Something is wrong about the airbag.

4 Air Bag problem

Failure Date: 01/04/2019

Tamara recall. My dealer, Audi of stratham nh keeps sending me cards to have the airbag replaced. I made an appointment a month ago and when I arrived was told they didn't have it. Made another appointment for today, 1/4/19, on the basis of being told that they had it in hand. When I called today they didn�t. They blame it on Audi, say they are only the dealership. I must have received 15 or more notices from the dealership to have the airbag replaced. I have been driving an unsafe car for 2 years.

5 Air Bag problem

Failure Date: 10/09/2018

Tl takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 18v082000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Audi shrewsbury at (508) 581-5800 (located at 780 boston turnpike, shrewsbury, MA 01545) and was informed that the part was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Parts distribution disconnect.

6 Air Bag problem

Failure Date: 09/11/2018

Every time I call the Audi dealer nearest me which is mishawaka, in they never have any parts. I have been trying to get this fixed since October of 2017. It is a safety hazard.

7 Air Bag problem

Failure Date: 08/01/2018

Tl takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 18v082000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thelen Audi Volkswagen Mazda (located at 1112 n euclid Ave, bay city, mi 48706, (989) 684-2980) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

8 Air Bag problem

Failure Date: 07/02/2018

Takata recall Audi of el paso still has not completed the repair, when contacted them they had no estimated time frame for the repair to be completed.

9 Air Bag problem

Failure Date: 05/14/2018

I am a military service member assigned in stuttgart, germany. My vehicle was shipped here in December 2017, at that time there were no open recalls. Now my vehicle is affected by the takata airbag recall. Below is what I sent Audi of America as well as their response. Please assist in resolving this matter because Audi of USA did not provide a viable, safe solution. Thank you my vehicle is in stuttgart, germany and was shipped as part of my military work directed move in October 2017. � this vehicle has an open takata airbag recall and yesterday I visited a local german dealership who informed me they would not assist with inspecting my car or replacing an airbag if needed. � could you please and urgently let me know how I can resolve this recall issue while my vehicle is in stuttgart, germany? I am very disappointed that a local dealership would not assist considering the risk posed to the driver and other drivers/pedestrians if this airbag issue is not resolved in a timely manner. � I also have concerns continuing to drive the vehicle to work if there is an open recall item issued.

10 Air Bag problem

Failure Date: 05/03/2018

Tl- the contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Audi southampton, 51 montauk hwy, southampton, NY 11976, (631) 283-0888) and was informed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. As.

11 Air Bag problem

Failure Date: 04/03/2018

Takata recall: we have now received 4 or 5 letters over the past 9 months informing us of the recall and telling us our life may be in danger and to contact our dealer immediately to have the airbag replaced. When I call our dealer (peabody, MA), they inform me they do not have the part and do not know when they will. When I contacted Audi USA they indicated it is NHTSA who determines which dealers get the parts and when. If you aren't supplying the parts, don't repeatedly require Audi to send me letters telling me my life may be in danger. It's a bit like the boy who cried wolf, I no longer believe you really mean my life is in danger, because if you did, you'd ensure the part is available to fix the problem. The 2 most recent letters are attached.

12 Air Bag problem

Failure Date: 01/02/2018

Still waiting for my airbag fix.

13 Air Bag problem

Failure Date: 12/30/2017

Takata recall: I have contacted many dealers (since may 2017) around my area and they mentioned they are awaiting parts from takata company. I do have an 2012 Audi Q5. Not sure how to resolve this. I wanted to be safe and see if you can help us in any way. Thank you.

14 Air Bag problem

Failure Date: 11/06/2017

Takata recall manufacturer issued a recall notice (69n1) in April 2016 and has not been able to complete the repair/replacement since. I've called the local dealer several times over the past 17 months and each time they say they do not have parts available and cannot repair.

15 Air Bag problem

Failure Date: 11/03/2017

"takata recall" I bought the car from bay ridge Nissan in brooklyn on 11/03/17. The following week they said they couldn't give me the car because it had recall that needed to fix. It's nearly a month now and I haven't got the car. Does it take that long to fix the airbag? VIN # wa1lfafp1ca024063. The salesman name is jeffery.

16 Air Bag problem

Failure Date: 09/01/2017

Tl the contact owns a 2012 Audi Q5. The contact stated that NHTSA campaign number: 18v082000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in September of 2017. The contact spoke with Audi lynbrook (855 sunrise highway lynbrook, NY 11563, (516)-887-5300) several times and was informed that the parts were ordered and the contact would receive a call when they arrive. The manufacturer stated that the recall was no longer a high priority. The manufacturer instructed the contact to only communicate with the dealer regarding part availability and stated that the interim repair was no longer available. The contact had not experienced a failure. VIN tool confirms parts not available.

17 Air Bag problem

Failure Date: 08/14/2017

Tl the contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 18v082000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called prestige imports (9201 w colfax Ave, denver, CO 80215) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

18 Air Bag problem

Failure Date: 06/22/2017

I ran my VIN # and the only recall I see listed is the: 69n1 recall. However I know these vehicles have 2 more: 20w9 & 69p1.

19 Air Bag problem

Failure Date: 05/24/2017

Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16v078000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. Both local dealers, langdon Audi east 723 new london rd latham NY 12110 at 518-783-5003 and Audi brooklyn 665 65th st brooklyn NY 11220, did not have the parts available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.

20 Air Bag problem

Failure Date: 05/22/2017

Takata recall - have not received a notification of when the airbag will be replaced by the dealership.

21 Air Bag problem

Failure Date: 05/01/2017

What the f is going on. Still no replacement.

22 Air Bag problem

Failure Date: 04/29/2017

Takata recall. The parts are not available at the dealership in warrington, PA on April 29, 2017, 14 months past the recall date.

23 Air Bag problem

Failure Date: 03/16/2017

Takata airbags - the dealership near us that services our Audi vehicles will not perform the recall work service. They claim the steering wheel was changed. They quoted us a $2500 price to replace the steering wheel and then they can do the recall work. We bought the car used. We did not change the steering wheel. The steering wheel is an Audi s line steering wheel. The car is an s line as indicated on various parts throughout the car. I went to luxury haus where we bought the car and they went out of business. I contacted Audi of America and they could not explain the issue but closed our case with no written explanation. I spoke to the person handling my case and they could not explain it to me as they were not qualified. I asked to speak to a qualified person so I can at least understand what the problem is. I never received an explanation either written or verbal over the phone. We did not change the steering wheel. The steering wheel matches the make and model of the car. The steering wheel is an Audi product. We don't understand why we need to spend $2500 to get another same steering wheel in order to get this safety recall completed. I am scared to drive the car. It is 6 years old. The dealership told us we cannot trade the car in until we address the recall. I could not try to sell it privately knowing this safety problem exists and dumping this problem onto someone else. It seems very unfair.

24 Air Bag problem

Failure Date: 03/01/2017

Tl the contact owns a 2012 Audi Q5. The contact stated that the recall notice for NHTSA campaign number: 18v082000 (air bags) was received in March of 2017. After contacting the dealer (lynnbrook Audi in lynnbrook, NY), the contact was informed that the parts needed to repair the defect were not available. The contact was instructed to contact the manufacturer. The manufacturer was not notified. The contact had not experienced a failure.

25 Air Bag problem

Failure Date: 02/20/2017

Takata recall - we are first-time parents and had infant twin boys. We had bought this car for more room and safety and then the recall happened. We asked our dealer repeatedly for a fix and even contacted Audi USA but they told us there was nothing they could do. We had friends and relatives with other car brands whose dealers gave them loaners or rental cars but Audi offered us nothing. Ultimately, we traded in the car because we were so worried.

26 Air Bag problem

Failure Date: 02/17/2017

Takata recall - I was made aware of the takata airbag recall via usps postal mail service in April of 2016 by Audi of America inc. Located at 3800 hamlin road, auburn hills mi 48326. Since then, I have made multiple inquiries to Audi service departments as to how long it would take for my airbag replacement. Each time I was told that as soon as the parts were available, I would be informed and asked to bring in my vehicle for service. At this point, I am experiencing anxiety when driving my vehicle and decided that I would trade it in for a new vehicle in order to feel safe while on the road. While at the farmington hills dealership, I was informed that the value of my trade-in would only be $12,000 because they are not able to resell the vehicle due to the faulty airbags. As a consequence, any vehicle that I purchase would have a $10,000 debt rolled in because of the difference between my trade-in value and the balance of my existing car loan. If someone is to experience financial damages as a result of the faulty airbags, it should be takata and not me as a consumer. I am requesting that Audi take my trade-in at its full value [not take the faulty airbags into consideration] and I am submitting this complaint in the hopes that we can arrive at a mutually beneficial outcome (where I am not responsible for the fact that the car cannot be resold) and avoid additional or further litigation.

27 Air Bag problem

Failure Date: 01/13/2017

Takata recall - this recall was started in February of 2016 yet I was never informed by Audi that my vehicle needed the air bag fixed and the Audi website states that a solution is still pending. I also have a second recall related to the fuel pump that began in September of 2016. I need to know if the vehicle can already be fixed for the takata recall and until what date I have to take it to an Audi dealer for repair.

28 Air Bag problem

Failure Date: 12/01/2016

2012 Audi Q5. Consumer writes in regards to replacement parts not available to repair airbag or fuel pump flange.

29 Air Bag problem

Failure Date: 11/22/2016

Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign numbers: 16v078000 (air bags) and 16v660000 (fuel system, gasoline). However, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

30 Air Bag problem

Failure Date: 10/15/2016

Takata recall. I am afraid to drive this vehicle. Something I am paying a lot of hard earned money for may potentially kill me. I can't sell this vehicle without paying a large amount to cover the difference of what I owe on it. How do I get this problem fixed or sell without owing money?.

31 Air Bag problem

Failure Date: 10/14/2016

The contact owns a 2012 Audi Q5. The contact received a recall notice for NHTSA campaign number: 16v078000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available.

32 Air Bag problem

Failure Date: 10/12/2016

Takata recall. This recall is going on 8 months old. Zero progress by Audi.

33 Air Bag problem

Failure Date: 10/12/2016

Takata recall. The contact owns a 2012 Audi Q5. The contact received notification of NHTSA campaign number: 16v078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.

34 Air Bag problem

Failure Date: 09/17/2016

Takata recall head curtain bag recall fuel pump flange recall I've had no accident or malfunction as yet, but want the products to be replaced in my vehicle as soon as possible. I've contacted the dealership and in the last 6 months they have not been able to schedule any time for the recommended repair.

35 Air Bag problem

Failure Date: 09/09/2016

Takata recall . I own both an Audi and a vw covered by the April 2016 recall. It's six months later and have heard absolutely nothing regarding replacement. I know that this is an enormous issue but would expect at a minimum a periodic update regarding the timeframe. Unlike the diesel issue , my life is at risk while operating these vehicles.


Other Air Bag related problems of the 2012 Audi Q5


Safety Ratings of Q5 Cars
Fuel Economy of Q5 Vehicles
Q5 Service Bulletins
Q5 Safety Recalls