Table 1 shows one common electrical system related problems of the 2013 Audi Q5.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
Coolant pump became blocked in my 3. 0 engine vehicle, causing it to overheat. This may be a similar problem to the 2. 0 vehicle, for which there have already been 2 recalls. My air conditioner started blowing fuses repeatedly (daily to weekly) last year and the mechanic thinks it may be a related issue.
My daughter drove her car to hobby lobby in opelika, al. After being in the store for about 7 minutes they announced over the intercom for the owner of a black Audi to come to the front. They told her that her car was on fire. She went outside and black smoke and fire was coming from the hood. A lady had already called 911. While waiting, flames started coming from the bottom of the car. The police arrived and started trying to put the fire out, then firefighters arrived and put the fire out. After the fire was put out, the car kept trying to start itself so they had to locate the battery to disconnect it. Luckily the firefighters were a few stores down and was able to get to it quick. The car is available for inspection and we feel that this is some type of malfunction that we shouldn't be responsible for. A fire is very dangerous and could have hurt or killed my daughter if it had caught fire with her in it and also it catching fire around other cars that put others in danger or if it would have been at night at home under our carport and ended up catching our house on fire! the car has not been inspected by anyone. We didn't have full coverage insurance since I had just changed our policy since where I worked closed down so in the meantime of going from full coverage insurance to liability for a month and a half, this happened. So now we don't really know what to do, as we feel this isn't something we should have to pay for. We feel that Audi should be responsible for this malfunction/defect. No warnings and we have our vehicles maintenanced regularly.
The recalls were not completed and the dealership is charging for recall work.
I took my vehicle to Audi south austin on 6/1/22 regarding my a/c and back up camera not working, continuous oil consumption issue, passenger air bag light turning on, and rpm higher than normal while idling. Christina turner told me that the wait for my car to be service was 3-4 weeks. She quoted me a price of $275 for each diagnostic test. I mentioned a recall regarding the auxiliary heater and she told me that the recall had previously been completed. I asked her if there was a warranty and she mentioned that it was 12 months/ 12,000 miles and that my vehicle was over that time frame. I have took my vehicle serval times to Audi south austin regarding the oil and coolant consumption. The first service was on 12/5/20regarding an oil change, multi point inspection, and coolant topped off. I was told if I had any issues with the oil or coolant consumption to let them know. I took my vehicle to Audi north austin on 2/8/21 regarding my coolant and oil consumption. The told me that I had an oil and coolant leak. When I mentioned the recall of the coolant pump, they told me that the oil leak caused the coolant leak and wouldn’t be covered. I notified Audi south austin regarding the issues and asked them why they didn’t notice the oil leak during the oil change and inspection. They told me that they would do the recall issue and charge me approximately $5,000 for the oil leak. After showing them the invoice from Audi north of the oil charge being approximately $1,500, they offered the same amount. I have returned to Audi south austin regarding the oil consumption and oil marks on the side of my car and they technician tells me that it’s normal for my make and model to consume oil and that I would just have to add oil. I’m worried that there is an electrical issue regarding the auxiliary recall and could catch fire while I’m driving. I also have 2 children and it’s difficult driving in 96 degrees weather without a/c and having to wait 3-4 weeks.
1. Adaptive light not functioning. Warning light flashing for over a year now. " adaptive light defective" symbol flashing. 2. Ac/heating fan "squealing" loudly. Began about a month ago.
Coolant pump became blocked in my 3. 0 engine vehicle, meaning at risk for overheating. This may be a similar problem to the 2. 0 vehicle, for which there have already been 2 recalls.
No incident has occurred. . . . . Yet. This is a recall for the electrical coolant pump. 19n4. Notice received 6/22/18.
Tl- the contact owned a 2013 Audi Q5. The contact stated that while the driver was driving at various speeds, the vehicle start to smoke which was coming from under the hood. The contact was not able to coasted to the side of the road due to heavy traffic on the interstate. The contact was able to exit the vehicle without injuries. The vehicle then burst into flame. No warning lights illuminated. The vehicle was towed to an insurance lot. The vehicle was not taken to a dealer or an independent mechanic to determine the failure. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 17v622000 (electrical system) and 18v229000 (engine and engine cooling). The manufacturer was notified of the failure and open a case #171538600. The approximate failure mileage was 27,000. Aw.
Auxiliary water pump caught on fire. Car was parked. Noticed smoke coming from under hood. Opened hood and found flames (very small). Was able to put it out without vehicle damage. Towed to dealer and am awaiting results from Audi.
The speakers in the Audio system randomly emit a very loud pop! this noise happens even with the volume of the entertainment system all the way down and also happens when radio or any Audio is playing. The noise is very startling!.