general problems of the 2018 Audi Q5

The contact owns a 2018 Audi Q5. The contact stated that while driving 35-40 mph and accelerating, the vehicle lost motive power. The contact pulled to the side of the road, and the vehicle was able to restart. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the body control module(bcm) was floating in water. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA campaign number: 21v947000 (electrical system, structure), and the additional repairs were at the contact's expense. The contact stated that the recall remedy was inadequate for the failure. The failure mileage was approximately 58,000.

The contact owns a 2018 Audi Q5. The contact stated that while pulling into a business at an undisclosed speed, there was an unknown warning light illuminated, and the message "left and right rear signal and center rear brake light malfunction" was displayed. Additionally, the contact stated that the key warning light and engine malfunction warning lights were illuminated. The vehicle was taken to a dealer where it was determined that there was water intrusion into the rear cargo area of the vehicle, due to a clogged drain. The contact was informed that the drain tube needed to be cleaned, the module needed to be replaced, and the vehicle needed to be rewired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.

The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v947000 (electrical system, structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

The contact owns a 2018 Audi Q5 the contact stated the vehicle was parked due to a rain storm. The contact attempted to start the vehicle but it did not start. The vehicle was taken to the dealer who performed a diagnostic and stated water entered the vehicle through a fractured seal causing the wiring to get wet. The vehicle was not repaired due to cost. The contact referenced NHTSA campaign number: 21v947000 (electrical system, structure) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

The contact owns a 2018 Audi Q5. The contact stated that the vehicle was repaired under NHTSA campaign number: 19v737000 (structure) however, the front driver's side wheel arch trim panel was detaching from the frame. The contact related the failure to NHTSA campaign number: 19v737000 (structure). The manufacturer was made aware of the issue and informed the contact that the repair was not covered. The vehicle had not been repaired. The failure mileage was 32,827.