Electrical System Related Problems of the 2019 Audi Q5

Table 1 shows one common electrical system related problems of the 2019 Audi Q5.

Table 1. Electrical System related problems of Audi Q5

Problem Category Number of Problems
Electrical System problems
9

Electrical System problem #1

Subject: passenger occupant detection system (pods) – airbag safety concern description of the problem: the passenger occupant detection system (pods) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a passenger is present when the seat is empty. This creates uncertainty about whether the passenger airbag will deploy correctly in the event of a collision. The issue has occurred multiple times. Safety concern: because the pods system directly controls passenger airbag deployment, a malfunction could result in the airbag being disabled when an adult passenger is seated, or unintentionally activated when no one is present. This poses a significant safety risk. Request: I am reporting this issue as it appears to be a defect in the occupant detection system. Other Audi models from nearby years have had recalls related to pods malfunctions. I urge NHTSA to investigate whether this defect extends to the 2019 Audi Q5 and to consider issuing a recall if warranted.

Electrical System problem #2

Turbo charger failed. Lost power for driving and car start stop function failed, quit completely. 2. Fluid leaking in the motor mounts. 3. Rear passenger side tail reverse light and rear camera not working at all. This could cause me a serious accident or I could get a citation.

Electrical System problem #3

During a rain storm a water egress issue damaged my comfort control module. An issue identified for many Audi Q5 vehicles; however my VIN for some reason is not showing this recall. It appears the recall may need to be expanded.

Electrical System problem #4

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in new jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning light just came on my dash telling me my light above my license plate was faulty and I was almost rear ended by the vehicle behind me. My tail lights just stopped working out of no where. Also, when I am backing into a parking space the brakes will automatically slam on when there is no need.

Electrical System problem #5

The right rear tail light assembly module which regulates the backup and braking light has not been operable since 05/18/2023. I was informed by Audi online I need to order a new assembly because the bulbs that are installed cannot be changed. I ordered the new part on 05/19/2023 from Audi of chandler, az. And was informed it will take anywhere from 4-6 weeks. I was informed there are currently two thousand of these tail light assemblies on back order. I then contacted the Audi dealerships in gilbert, az. And scottsdale, az. And was informed of the same back order situation. I called the Audi dealership in chandler, az. On 07/14 and was informed by the parts manager there are still 600 assembles on back order. I then contacted Audi corporate on 07/28/2023 to lodge a complaint. I was told I was to receive a call back within two days after a review. After not receiving a call back I contacted Audi on 08/01/2023 and again was informed of no new information. I received an email on 08/01/2023 from Audi customer care informing me to contact a specific representative. I left two voice messages on 08/02/2023 and was never contacted. The email also stated to reply if I care to do so which I did on 08/02/2023 with no response. On 08/03/2023 I left a message for two different representatives and have not heard back. The case # with Audi is 05703283. This is a circuity problem which Audi must know about if at one point they had two thousand of these tail light assemblies on back order. This non functioning taillight assembly is a serious safety hazard which needs be corrected.

Electrical System problem #6

After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe that the stability control systems and or drive train suddenly changed. I believe this might be due to water ingress and failure of gateway module. This is available upon request. Car is in shop how was your safety or the safety of others put at risk? sudden loss of steering control in icy conditions has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Current recall has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? body shop is looking at vehicle were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I was unaware of warning lamps until after loss of control.

Electrical System problem #7

I received a safety recall from Audi of America for my 2019 Audi Q5, I am pleased that the recall is being done. However, the description of what could happen, in the safety recall letter, should water enter the gateway module does not describe what happen to me when the gateway control module got wet from liquid spilled in the backseat of my car. The 2nd paragraph under “ what is the issue “ states in part, “ the vehicle remains steerable and the brake system is fully operable. The engine goes into emergency mode and remains in operation with reduced power. “ I was driving my 2019 Audi Q5 on December 12, 2021 on a heavy traveled avenue with many traffic lights. As I went thru the second light before entering 1- 20 west the car just shut down and I mean totally stopped. No warning, nothing. The vehicle was not steerable, the brake system did not work the engine did not start, did not go into an emergency mode and did not remain in operation with reduced power. The car was totally un-operable we called 911 for the police and a tow truck. We sat in horrible traffic for more than 2 hours even with the police. And the car could not be towed with a regular truck because the wheels were locked. Thus another tow truck had to be called so the car could be put on a flatbed truck to be taken to the Audi dealer. I believe the safety notice from Audi needs to be corrected to give notice that the gateway control module when exposed to water can and has shut the entire system down and the car can become entirely inoperable as I described above. This is a very dangerous situation which may not only cause serious accidents but permanent injuries and death. I shiver now when I think of what else could have happened to us, but for the grace of god, because we were seconds from getting on I- 20 west when the car just stopped. I appreciate this opportunity to share this information with you. I hope it will make a positive difference for the safety of others.

Electrical System problem #8

Vehicle keeps stating safety system malfunction. The passenger airbag continues to turn on and off while driving. Even when manually shut off through glove box, the alert continues to occur while driving.

Electrical System problem #9

2017 and newer Audi vehicles with rear cross traffic alert and possibly those with just Audi pre-sense are extremely frequently generating false positives when reversing. The system is incorrectly sensing an object and activating the parking brake to avoid a collision. This results in a sudden vehicle jerk, brakes scraping, and immediate confusion for the driver. I have personally experienced this on numerous occasions when reversing and have attached dozens of complaints showing this is a widespread fault in the design of the system. It is falsely activating because it is not accurately tuned to detect an incoming object. . Read more...


Electrical System related problems in other Audi Q5 model year vehicles:



Q5 Service Bulletins
Q5 Safety Recalls