Table 1 shows two common back over prevention related problems of the 2021 Audi Q5.
| Problem Category | Number of Problems |
|---|---|
| Warnings problems | |
| Rearview System Braking problems |
The backup camera in the car randomly stops working while driving in reverse. These cameras are mandated by federal law and malfunctions can lead to collision with unforeseen living beings while backing up. The mmi screen also goes completely white/blue while driving forward. Additionally, the adas package comes with a birds eye view camera that is completely skewed created a deceptive understanding of objects in the surroundings. This can lead to collisions making the adas packing (and perhaps the collision warning) totally unreliable. The vehicle is available for inspection as needed. Took the brand new vehicle to the dealer, they refused to fix it as their engineer could not reproduce the issue. Later after a lot of argument, they mentioned they cannot fix it because of resource shortage. Argued they cannot sell brand new vehicles that are faulty, we were told their other cars may have the same issue so they cannot guarantee a loaner will fix this problem. We have spent hours on phone and in person with the dealer service center in vain. There were no warnings of the problem. The screen went blank during the drive. This happened for the first time around November 2021. This happens fairly arbitrarily.
I have an issue with my vehicle where when the car is in reverse gear, the video from the camera sometimes is shaky, and sometimes instead of showing a rear camera, it shows a front camera, and sometimes the rear cross-traffic warning doesn't work even when in reverse gear when this video malfunction happens. It happened a few times and took me to the dealership for service. When they try to reproduce, it didn't, however, after a few days it started happening. I have few videos of this instance.