Sun/moon Roof Assembly problems of the 2021 Audi Q5

The contact owns a 2021 Audi Q5. The contact stated while driving 50 mph on the interstate, there was an abnormal booming sound coming from the sunroof, and the contact noticed that the sunroof was shattered. The contact drove to the residence and reported the failure to the insurance company. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

The contact owns a 2021 Audi Q5. The contact stated while driving 60 mph and exiting off a ramp, the sunroof exploded without impact causing shattered glass to enter the vehicle and falling on the driver. The contact stated that no object had struck the vehicle to cause the failure. The contact pulled over to the side of the road and inspected the vehicle before driving to the residence. The contact had the vehicle towed to an independent mechanic who inspected the vehicle but could not diagnose the cause of the failure. The local dealer was contacted regarding replacing the sunroof. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.