Table 1 shows one common equipment related problems of the 2022 Audi Q5.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, seven days before the bond was released. I also believe the fmvss compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the ri, owns the car repair garages reporting to carfax but is also an insurance broker! being a registered importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like fmvss stickers), wash titles, and hide fraud with little outside oversight.
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the Audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc. ) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only lte and clock show up occasionally) they have done a factory reset and so have I without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed.
I own a 2022 Audi Q5 hybrid, and due to an unresolved recall (93aa), the vehicle’s plug-in hybrid functionality has been completely disabled since November 2024. The vehicle was designed to operate as a phev, but it can now only run on gasoline, significantly altering its intended use and efficiency. Audi has failed to provide a repair timeline or offer a loaner vehicle while the recall remains unresolved. Additionally, Audi of America has refused to buy back the vehicle, despite it no longer functioning as advertised. This situation raises serious concerns about the reliability of Audi’s hybrid and ev systems, as well as their ability to support affected customers. This recall effectively eliminates a core safety and performance feature of the vehicle, as owners relying on electric operation are forced to use gasoline instead. Given the uncertainty surrounding a fix, I am concerned about Audi’s ability to resolve this issue in a reasonable timeframe. Please see the attached complaint I made to my utah attorney general's office.
A 2022 Audi Q5 phev abruptly stopped and displayed three warning lights on the dashboard (electrical system malfunction, drive system malfunction, and check engine light). Car was unable to move. Had the car abruptly stopped on a highway, a serious accident may have occurred. There were no prior warnings. After restarting the car several times, the malfunction messages disappeared and the check engine light stayed on. The driver drove it less than 5 miles to the dealership after contacting the dealership to provide advance notice of the car’s arrival. On the same day, the dealership said that the check engine light cleared itself and they did not find any codes to diagnose an issue. Without a diagnosis, the dealership cannot state that a similar incident would not occur in the future. After four more days with the car, the dealership maintained that there were no codes to use for a diagnosis (reported only sporadic codes and not hard codes were found) and the car was ready for pickup. The driver will request an inspection by another Audi dealership service center. The driver has also experienced an intermittent hard brake pedal issue with this model. Issue noted at dealership in August, but not replicated and the issue still occurs infrequently.
The horn does not honk unless the engine is running. On the first day I drove my new car, I was waiting in my car for my husband. I was parked. A truck behind me backed up, almost hitting my car. I tried to honk, no horn! I jumped out of my car and screamed. At the same time another man told him to stop. Today woman keep their keys in their purse to access their cars. If they are in danger, prior to starting their car, an Audi is not the car to be in. This is dangerous. I have to leave my radio on, or the screen will not work. The decisions on this car need to be addressed.
Factory installed hitch receiver became very loose after only one use. A trailer weighing less than 3500 pounds was towed less than 200 miles. When I removed the hitch from the receiver, I notice the receiver was very loose. I could move it very easily with one hand. This seems to me to be a very serious safety issue. On a longer trip the receiver could have completely detached from the vehicle causing a serious accident. The vehicle is only about three months old and has been used to tow only once.
Total system failure while driving. Suspected gateway control module malfunction although no water damage appreciated.
1. When parked on a slight incline, vehicle rolls forward (downhill) after shifting from park to reverse. Dealership says this is normal, says car will roll forward up to 10 feel even when transmission is in reverse. Appears to be due to a design defect in the electronic transmission. 2. Windows will not open when outside temps are below 20 degrees. Dealership says they have no solution. This car has a bunch of other problems that Audi won’t address, but the above are clear safety issues. Thank you.
The rear view camera fails during use. Frozen images and black screens.