Electrical System Problems of Audi Q5 - part 2

Roof drains clogged resulting in water filling the interior left rear wheelwell where ligting control modules are stored and are not waterproofed. Design defect allowing water incursion into an electrical connection system that is not waterproofed resulted in sudden and immediate multiple lighting system failure, road hazard.

See all problems of the 2018 Audi Q5 🔎.

2018 Audi Q5 (2. 0, 40k miles, excellent condition) experienced severe electronic failure, due to sunroof drainage lines depositing water into the rear side wells where sensitive electronics are housed, impacting all tail-lights, wipers, sensors, internal dashboard sensors, etc. , rendering the car highly unsafe and undrivable. The issue is a design and manufacturer defect that has allowed rainwater to leak into the rear side compartments destroying sensitive electronics & wiring, from faulty/kinked drain lines in the sunroof (according to the Audi technician from my local Audi store), rendering the vehicle undrivable. It was obvious, repeatable, and avoidable. Worse this issue was misdiagnosed by the same Audi store, causing extra parts & labor expenses that didn't solve anything. It took my Audi store over a month to diagnose the issue correctly. There were also significant investigative/diagnostic charges from my Audi dealership. There were also significant repair expenses to replace all water-logged equipment, including the electronics control unit (ecu). This should be a clear recall item.

My car cut off while I was driving [xxx]. My family including my [xxx] was in the car when the car shut off mid drive. No warning nothing. Power was on but the steering wheel locked and the brake pedal was firm. I could not switch gears nothing. It's a Sunday so I had the car towed to my home. 10/7 I have the car towed to bell Audi in edison NJ and was told it's my alternator. I work from home, I barely drive 10 miles a week. I use my car to pick my daughter up from school which is close to home. I have researched and found this is a common issue with Audi cars that are not old. At 13k miles I should not have this issue. We could've died on the highway as that is where I was heading towards. I checked my VIN and found this is a common issue which is not acceptable as we almost died in the car as it stopped short and scared all of us and locked up. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2022 Audi Q5 🔎.

The comfort control module in the trunk of the car was sitting in water due to an ingress of water coming in the car. The car would not start due to this water ingress and could have shut off completely on the freeway or while driving. This caused my car to completely shut off and malfunction. There were no warning lamps or messages of the problem. I found out about the problem by taking the car to the Audi dealership. They originally thought the problem was the gateway module which has already been recalled due to the same problem of an ingress of water. The Audi dealership has claimed that the ingress of water is from a clogged drain pipe in the sunroof. They said there is nothing you can do to prevent this from happening.

The contact owns a 2018 Audi Q5. The contact stated while driving 30 mph, several unknown warning lights illuminated. Additionally, the turn signals were inoperable. The contact pulled over and noticed that the rear lights including brake lights and turn signals were not operational. The vehicle was taken to the dealer where the cause was diagnosed as a sunroof drain line leakage that caused electrical damage due to water build up, that damaged the control module. The contact stated that the drain lines need to be unclogged and the control module needed to be replaced. The contact stated that the vehicle was at the dealer awaiting the repairs. The contact was concerned that the owner’s manual did not provide guidance on sunroof maintenance to prevent the failure. The contact opened the rear hatch and found water accumulation under the mat. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

Starter button does not work. Use of emergency start only. Dealership says rain water running off car towards the back, gets into the wiring and causes massive damage. Getting a bill of over $11,000 there are recalls on this for other Q5 years but not 2018.

The contact owns a 2018 Audi Q5. The contact stated that while driving at an undisclosed speed at night, upon reaching the destination, the contact became aware that the headlights would not turn off. After which, the vehicle failed to restart, and the vehicle was towed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v947000 (electrical system, structure); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Tpms (tire pressure monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a defect and that they are working on a fix which is due as of sept'2024 (estimated). A pps has been created. This is dangerous as the system disables all safe driving features like abs, traction control etc. . The moment tpms error activates up incorrectly.

See all problems of the 2023 Audi Q5 🔎.

Car was left outside for two weeks while we were gone on a trip. When we returned and attempted to start the car numerous warning lights went off related to turn signals, tail lights, engine ignition, key recognition, etc. We were able to drive the car home but the turn signals and tail lights were malfunctioning and the engine would lose power unexpectedly. Upon researching on Audiworld forums I came to learn I should check to see if there was any moisture in certain areas, including the rear fuse box area at the rear of the car. I checked that location and found many inches of water in the fusebox!!! I learned that many, many people with Q5s have had the same problem which is rainwater entering the vehicles electrical system due to non-operable sunroof drain ports. Yes, I searched and found an unrelated recall 90s9 but the dealer said this was not the issue, the issue is non-operable sunroof drains and the repair cost is $8,000. Having no idea of the danger I was placing my family in by driving this vehicle while its electrical system was swamped with water, I feel a class action lawsuit should be brought against the company for damages for material, labor, as well as the risk of injury or death I placed my wife and I in by driving this vehicle under such unsafe conditions. I noted there was a suit settled for this issue with other models, but not the 2018 Q5. [xxx] v Audi/volkswagon [xxx] . The idea that someone should have to face death for leaving their car in the rain does not even pass the laugh test. Someone in Audi's risk management department needs to address this and make owners whole again. Please advise. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On [xxx] at around 8:55-8:59 I finalized the paperwork for a purchase of a car, received the keys, drove out of the dealership and by 9:02 the check engine light came on and the car shook. On [xxx] at around 2:22 pm, as I was driving, the car shook, pulled up to red light and the car would not move. It shook, rattled and died. The epc light came on. I owed the car back to the dealership. I noticed that parts of the car next to the muffler and the tailpipe were belong held together with making tape. I received a call from the dealership from tony. He said the car was fixed by the owner. No clear verification that the dealership owner is as trained or licensed mechanic. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2016 Audi Q5 🔎.

Sunroof drain lines leaked and filled the rear compartment with water which is also where the body control module is. The water damaged the body control module which affected vehicle lighting and abs system. Upon further investigation, this is a very common issue with Audi.

The dash board lights all came on, windows rolled down, car could not be controlled and couldn’t put the gear in park. After further research on the internet, I found that there was a recall on 288,000 q 5s in 2021 because of this issue. Dealer said the “gateway system” that controls all the communication died and they had to replace it. I think the 2021 issue is not completely resolved.

See all problems of the 2024 Audi Q5 🔎.

On may 3, 2024, while driving to work, the vehicle acutely started to make a loud clicking noise in the engine compartment. I parked the vehicle and looked for a warning light indicator on the dashboard to determine the problem, but no indicator light emerged. I then called Audi omaha and spoke with the service manager who kindly arranged to have my vehicle picked up and a loaner dropped off. I did ask at that time whether it was safe to have somebody drive my vehicle to Audi given the severity of the noise and I was told that since there was not a warning light on the dashboard, it would be ok. I later discovered that my vehicle stalled on the way to Audi omaha and required a tow. On may 6, 2024, I received a report of the problem and the estimate for repairs. It was explained that the head of a spark plug had broken off into the engine causing the piston to make contact with the valve in cylinder 3 resulting in engine damage which was beyond repair. Additionally, a second spark plug had been misfiring for several days. The estimate to replace the engine: $9,282. 03. To my surprise, the multi-point vehicle inspection report I received on the same day reported that everything (aside from rear brake pad wear) passed inspection – including the engine and spark plugs! on may 7, 2024, I called Audi omaha to express my concern that an entire engine would need replaced on a 6-year old luxury vehicle with only 60,000 miles and spark plugs that were replaced at 40,000 miles prior to my purchase of the vehicle. Even more concerning is that no warning light indictor ever displayed on the dashboard (despite being informed that the vehicles computer system had detected changes in the engine compartment 2-days prior to this event). Because of these glaring safety concerns, this issue was escalated to the Audi central region division who declined to provide assistance despite the faulty spark plug and the malfunction of the warning indicator light.

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, tpms and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to Audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to Audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi service documents: story: 5354 TSB 2070571/2 duplicated customer concern during the initial test drive. Ran gff with diag id 186214649 found dtc p060c00: internal control module main processor performance. Found TSB 2070571/2. As per TSB "1 clear the dtc p060c00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

I got a safety system malfunction! fault. I took it to aan Audi dealer and they said it was an issue with a harness under the passenger seat. Tech notes here references a service bulletin. Air bag occupant sensor - replace | faults present b1225f1 - TSB 2051242/7 -- per TSB apply wiring ties to secure and prevent faults from returning -- not covered under extended warranty policy. Not sure why this isn’t covered under extended warranty or a recall. It basically disables the passenger airbag. I have seen other Audi vehicles with recalls for similar issues with harness under the passenger seat. I think they have a design issue but are wanting to charge me (and probably others) $220 to diagnose and $695 plus tax to put two wire ties on the harness to supposedly fix (or bandaid) a bad harness.

-car shut down (engine off, battery still functioning) while driving. Car went into neutral. -lost power steering and other functions after about 20 seconds of the engine shutting down. -immediate life-threatening danger while driving to us and surrounding drivers and pedestrians -no inspection or police report yet. -the car has not been driven since the incident and so the problem has not been reproduced yet. Upon inspection of the trunk area (2018 Audi Q5), we found about 4 inches of water. This has been attributed to clogged sunroof drains causing water to flow into the trunk and short out electrical components.

Warning lights came on and car completely stopped. Towed to dealer where we were told that gateway control module part no 80c907468f has failed due to water damage. Dealer informed us that this is not covered by warranty for this reason. We do not believe we spilt any water there as it is located under the back passenger seat. We asked dealer to proceed with repair when we were informed that the part is on back order. We assumed this would be a matter of days or perhaps few weeks. It has been 3 and half month and no eta yet. I found on Audi world user group that this is a common problem with this model and others have suffered similarly. I believe the oem is responsible for making parts available within a reasonable time. In dealing with Audi America and the dealer they offered no remedy for this problem. And I am with out a car now going into 4 months. Surely they must be responsible to consumers for providing the services to maintaining the purchased vehicle operating!.

See all problems of the 2021 Audi Q5 🔎.

My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was discovered that my coolant pump was blocked with debris. The heat has returned, still no power to the charge points in vehicle. While driving on highway, my vehicles dash started to light up instructing me to turn off engine coolant low (electric). However, my h c coolant gauge was just below midpoint. It appears to be a bit faulty. Nonetheless, I pulled off highway and asked a local car supplier store and mechanic shop to look, they reported that it appears to be leaking coolant inside the vehicle puddling the coolant in the undercarriage of the vehicle not leaving any visible signs of leaks on driveway. Please advise.

See all problems of the 2017 Audi Q5 🔎.

The contact owns a 2018 Audi Q5 the contact stated the vehicle was parked due to a rain storm. The contact attempted to start the vehicle but it did not start. The vehicle was taken to the dealer who performed a diagnostic and stated water entered the vehicle through a fractured seal causing the wiring to get wet. The vehicle was not repaired due to cost. The contact referenced NHTSA campaign number: 21v947000 (electrical system, structure) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

I have a 2018 Audi Q5. The electrical system basically went into complete failure, and upon taking it to the dealership, was told the sunroof draining system "clogged" and the flooding caused by this caused the damage. After significant research online, I have noted this seems to be a very well-known issue.

My vehicle does a few things that are dangerous. Number 1 the emergency brake went on automatically when I was driving the parkway in new jersey telling me to watch my surroundings. I was driving late in the evening and no cars were in my immediate distance. Another issue, the emergency warning light just came on my dash telling me my light above my license plate was faulty and I was almost rear ended by the vehicle behind me. My tail lights just stopped working out of no where. Also, when I am backing into a parking space the brakes will automatically slam on when there is no need.

See all problems of the 2019 Audi Q5 🔎.

On 12/1, around 7:20am my fiancé and I were getting ready to leave for work; there was frost on the car so my fiancé went out to start it and turn on the defrosters. After starting the car, he turned on the heater and front and rear defrosters, he then went inside to retrieve some items we needed to load into the car. He was inside for about 5 minutes before coming out to see smoke emanating from right side of the trunk, which quickly turned into a small fire, whose point of origin was the rear fuse compartment. He ran inside to grab water to try and put it out, but due to how quickly it was spreading, as well as the fact that it was electrical nature, the water only served to temporary diminish but not extinguish the flames. We then used an abc rated fire extinguisher from our kitchen, which did suppress and extinguish the fire. The vehicle still started, and we were able to drive it from our driveway to the side of our home, however, with the risk of it igniting again or creating any other failures, in addition to the guidance provided by our insurance company and Audi corporate, we had the vehicle towed to an Audi dealership for further investigation. There was no indication prior to this that would lead us to believe the car would catch fire. We consider ourselves to be lucky that we were not driving as we would have no way to extinguish the fire on the side of the road. Since this incident, an investigation was done by Audi corporate. It was determined that there was corrosion within the right trunk compartment caused by water at some point which caused a short considering the body module and fuses are located there. However, Audi claims no responsibility in the water getting into the trunk or any manufacturing defects. Upon our own research though, we’ve seen many reports of q models have sunroofs draining into the interior. The car has since been totaled by insurance due to repair estimates nearing $29,000 and taken to copart auction.

See all problems of the 2014 Audi Q5 🔎.

We were driving today at around 11:30am and all of a sudden the “Audi presense” light came on at the same time the car brakes abruptly slowed down the car for about 5 seconds or so and then released. Today is a beautiful sunny day and there were no vehicles anywhere or anything in roadway on the road we were traveling on. The jerking /abrupt slowdown really surprised us. We will go to Audi dealer ASAP but now we don’t trust when it will happen again. A car could have hit us from behind.

See all problems of the 2020 Audi Q5 🔎.

The digital dash screen system continually disconnects from the phone and will not reconnect. It disconnects during 911 calls. It disconnects when navigation is activated. It is very dangerous to drive a car that does this. I’m sure I paid thousands a dollar for this digital dash screen system, and is very frustrating that it does not work yet the Audi dealership and Audi corporate refused to, and or cannot fix my car. I’ve done research and it appears this is a very common problem and the service department at the dealership says they hear this complaint all the time.

The contact owns a 2018 Audi Q5. The contact stated that vehicle failed to start. The contact stated that while replacing the battery, he observed condensation near the wiring. The vehicle was taken to an independent mechanic where the vehicle was hoisted up and there was condensation draining from the driver’s side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Suddenly car entry stopped working. Warning messages on display about start/stop, engine starting malfunction, every single light. I found the driver rear side full of water where the fuse panel and control modules are located. There was water soaked into the insulation at the bottom of the space as well as the insulation over the wheel well. Water drops were viewed on the controllers in that space.

The car was sitting in the driveway in the rain. I went out to get something out of it and the car was dead, but the back wiper was going, the rear lights were on and the driver side windows went down. I had it towed to the dealer and they told me water had gotten into the area in the back left wheel well where the comfort module is located. The dealer tried to say there was something wrong with the rear hatch but there isn’t. I’ve read account after account online of this exact issue happening to other owners and it caused by a defective sunroof drain. It drains right into the rear hatch with the module. They quoted $9000 for the repairs.

The contact owns a 2023 Audi Q5. The contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. The contact stated that he had been struck on the head by the liftgate after barely moving his foot near the sensor while loading the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no fix for the failure. The manufacturer had not been informed of the failure. The failure mileage was 856.

Comfort control module (j393) is malfunctioning due to water getting into the wiring components and surrounding areas. The rear lighting stops working all together; no taillights, no brake lights, no turn signals, no license plate lights, and no lights when backing up. The problem has been reproduced by an authorized dealer. The component was removed by the dealer and noted of water inside the module and corrosion on the pins/ internals because of the water. The warning lamps occurred at the same time the lights stopped working. There was never any "prior to" warning. The warnings disappear randomly, no set time until they cleared. I am assuming once the module dries out over time is when the warnings start to clear but that is just speculation. Unknown cause of the incident, but water is getting into the inside of the car somehow.

Control modules located next to the gateway module that was recently recalled are getting wet and shorting out. Tail lights, brake lights, turning signals, license plate lights, and reverse lights all stop working. Once the area is dry, the lighting works only sometimes. I am not ever sure if the lights work or not while I'm driving and am concerned about getting rear-ended because of the lights being out and me not knowing.

Start/ stop system malfunction shown on dash board. Took vehicle to lynbrook Audi new york on 9/20/23. Water penetration causing multiple damage to electrical systems. Audi states water possibly entering through faulty skylight drain hose ? quote service charge of 12,028. 00 not including tax , declined service for a second opinion. Invoice # 207805. Paid 271. 57 for diagnostic inspection. Vehicle was service at this location on 3/9/22 ro # 188998 tag w107 complete complimentary inspection on 3/9/22. Vehicle certified ( pre-owned ) at this location on 12/20/2020 ( paid over 1,000. 00).

My 2018 Q5 has experienced water intrusion due to the defective design of the sunroof/drainage system, causing water to leak into the trunk and rear left cavity where the ecm and battery are located. After several hours of rain, approx. 2 inches was collected in the location of the battery and was extremely dangerous.

Audi engine start system malfunction continues to go off on the dash and the majority of the exterior lighting has gone into a malfunction as well. The left rear fuse panel in the luggage compartment has moisture in it and on the wires.

I was riding the car and all of a sudden tv my car stopped right in the middle of the street, totally shut down and non of the keys were working not even the hazard lights to alert other cars to turn around me. So I had to get out of my car right in the middle of the street to let the other cars to move away . I finally got back in the car, tried on and off switch couple of times and finally engine started . Audi took the car and they are saying it’s alternator failed and they have replaced it.

Rear sunroof drain leak into major electronic components. 2018 Q5 with 61k miles after heavy rain started receiving all kind all errors including lights and ignition. Upon inspection Audi service has stated that hvac control module has shorten (the area with the module in the left rear portion of the trunk filled with water), quoting repair of the module and insisting to replace sunroof drain hoses for total of $5k. Insurance has agreed to cover module replacement due to the flood of approx. $2,5k, however drain hoses and deducible with another $2,5k would not be covered and is on me. Mechanic in the Audi service several times noted that that this is common issue with Q5 and q7s. , I am so frustrated and do not understand how come the Audi car the owner shall be responsible for any cost of such if it is unclear: 1. How and why the water gets there through the closed sunroof in such amount to flood electrical equipment. Are all Audi sunroof seals so bad that they fail in 6 years? 2. I had serviced the car in the Audi for up to 60k, and no one ever cleaned the drains there or advised me of such (all is needed a small note for me)? why did I pay extra to service car in the official dealerships? 3. How Audi could sell a vehicle with such design flaw, placing weak drainage hose through the electrical equipment compartment, considering they just had a class action lawsuit over sunroof leaking but on different models and model years.