Other Fuel System Pump problems of the 2008 Audi Q7

Hi, my car was found has bad gas smell back on Sep 27th, and we brought car to midas auto service to check it up. Later they called me the fuel pump is cracked and fuel is leaking which need be fixed ASAP to prevent fire risk. Then we ask them to do it. They finished the fix on same day and we paid $943. 38 . Later afternoon, we picked the car and went back home. We checked online to see if there is any recall for it. And found it has recall! so, we call the Audi recall service department at 1800-822-2834. The representative alaina told me to email requirement repair doc and payment doc to them to start the reimbursement process. I emailed to right way. After that, we didn't hear from them fro almost 2 weeks and we called them again on oct 13th. They told us that Audi declined our request and mailed us a letter on oct 12th which we didn't receive yet. The parts has problem and we don't know the recall before the gas pump is cracking. Audi should take responsibly for the repairing expense. We need your help!!! invoice and payment prove are attached for your reference. Thanks! lishan.

My Audi Q7 was conducted safety recall (NHTSA: 16v660) last 2017, but after recall the condition was same as previous. The condition was gas smell inside passenger cabin, and outside (in way of exhaust pipe. . ). When I drive couple of minutes, I felt headache and can't drive continued. I had visiting dealer shop located in spring in texas, and explanation my car condition, but they said that they can not do again due to already one year over. So, I've checked their reporting, but I couldn't located any changed any repair or changed parts (I. E. , seal, packing) for fuel pump system. Please see attached. I believe this is very important for my health due to very strong gas leak. Please consideration of my situation. Thank you so much.

I have noticed a fuel smell in my garage and at first I thought it is my mower. The next day it has got stronger and I start getting nausia and headache. I took it to a repair shop and the showed me there is a fuel leak on the tank. They told me it could be the fuel pump. I do not believe it is the fuel pump. It leaks like there is a whole or some thing is broken inside the covered area of the tank where there is no visual access unless it is opened. I think it is a major issue that they have to fix before someone burns alive.