general problems of the 2013 Audi Q7

About 3 weeks ago I started to slightly smell gas around my car. As I drove it the smell started getting worse and I noticed what looks like a gas leak leaking from under the drivers side back door area under my car. So I took it to meadlins auto care to be diagnosed and they said that the lower intank fuel pump needs to be replaced and that the car is very dangerous to drive because of the gas fumes leaking inside and outside of the vehicle.

The initial recall (17v298) was performed in 2017 and then the problem reoccurred in 2026 (cracked fuel flange) making it dangerous to drive. This was subsequently fixed at an Audi dealership and they have refused to cover it. Under terms of the recall, it states that this should not be charged to the customer however the charge of $1,670. 36 was levied against me. I subsequently opened a case (#07770420) with Audi and they said that they were not obligated to perform that identical fix mentioned after 12 months from the first, even if the same problem occurs again. This shows that the defect still exists in these cars (2013 Audi Q7 premium) and is a hazard. I believe that Audi should reimburse me and any other Audi customer since the remedy to the recall was not permanent.

The fuel pump flange repair was a joke on this car. It should've been replaced not just put a black tar like sealant on it. That was an error on Audi's part. The sealant didn't keep it from forming a leak in the stress cracks that were being reported. Mine says all recalls have been completed. I just experienced a very bad fuel leak from the fuel filter/pump flange. I investigated the issue myself and found a black tar like sealant on top of the filter. That didn't stop it from cracking and leaking as was being reported in the first place. I have photos and video of how bad of a leak. Audi should do the right thing and replace every filter that they (sealed). That was not a fix. It was a blind shot at a fix. Audi should have a lawsuit against them for the repairs and wasted fuel that Audi customers have endured!.

My gas tank started to leak while I was driving putting the my safety and the safety of my entire family at risk. This is know major recall 20z8 that Audi has never got to fix properly. The recall remedy demonstrably did not prevent the failure it was issued for. This is an active fuel leak with fire risk. I'm requesting Audi cover this repair.

Fuel pump leak.

I have an Audi Q7. Yesterday you could smell gas in the car and my 6 year old said he had a headache. I got in the car today and did not smell gas. Due to safety concerns, I immediately bought took the car to dandini's in westerville, ohio. This autoshop only services Audi and vws and their repair staff is certified in Audi and has worked at Audi dealerships. When I got to the dealership the inside of the car had a strong odor of gasoline. When we went back to the car 10 minutes later it still had a strong odor of gasoline when you opened the door. He quickly diagnosed the problem as a fuel filter issue. He said it was under a recall. The recall number is 16v-660 and may have been expanded. He called Audi and Audi said they could either replace the faulty fuel filter or put a patch on the faulty part. On my vehicle, they performed the recall by putting a patch on the fuel filter. They said they had no responsibility to replace the fuel filter - even though the patch failed - as they put a patch on it. That patch failed. I called Audi customer service and informed them the vehicle was unsafe to drive and they pushed me to go to a dealer and would not confirm if they would replace the part noting that there was not an active recall. Again, Audi said they would not do anything further on the recall since they put the patch on the filter even though the patch failed. The patch is sticky and melting and the failure could be due to heat or not being able to last long. See picture showing the patch failing. I replaced the fuel filter and the issue was resolved. It cost $577. 98 to fix this issue. Audi refuses to reimburse I am emailing because there is a potential issue with the recall fix on the fuel filter issue on the Audi Q7. My patch failed. I was lucky that no one was injured due to the failure. You may want to review the issue on other recall repairs that did patches and not replacements. I have the part if you would like to review it.

First thing is fuel smell in cabin very dangerous for me as well as any passengers next is transmission there is no way telling how much fluid is in the vehicle that should be monitored by the consumer they have a right to know front & rear axles seem to get worn quickly must be a problem in the drivetrain somewhere.

Top of fuel pump has crack causing fuel to leaks when in use.

I had the fuel filter flange crack and leak fuel into an area where an electronic plug exists. This leak was part of NHTSA recall #17v298 from 2017. I took my vehicle into the dealer and had it inspected per the letter sent to me. The dealers repair included placing a rubberized butyl tape over the flange that they claimed would prevent it from ever developing a leak of fuel. When I discovered the fuel leak and found it was leaking at the flange (thru the butyl tape) I phoned the dealer who would not take the car in for inspection for five days (their earliest appointment). I have one vehicle and being without one for five days was not a viable option for me. I purchased the part from the Audi dealership and replaced it myself correcting the fuel leak. I phoned Audi north America to file for re-imbursement of the 340 dollars I paid for the part and it was rejected as they claimed they had repaired my vehicle under the recall. I was able to locate on the internet where Audi was re-notifying owners of vehicles to have the part replaced after the tape had been installed as the tape was found to be a temporary non lasting band aid to a serious problem. I was never notified of the secondary letter and was told by Audi that my vehicle was not included in the secondary callback for repairs. The fuel leak occurs underneath the rear passenger seat with a thin aluminum cover over the fuel filter flange. When the flange began leaking, it fills up with fuel right under the seat causing a major safety issue considering it is installed on the top of the fuel tank. It was, a part that needed to be corrected immediately, and the Audi dealership left me no other option but to repair it myself. I feel that Audi failed to repair the vehicle correctly when I took it in for the recall repair in November of 2017. The put a band aid on a problem hoping the leak would never occur, but, when the leak occurred they failed to remedy the issue. Thank you.