general problems of the 2017 Audi Q7 - part 2

112 problems related to exterior lighting have been reported for the 2017 Audi Q7. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Audi Q7 based on all problems reported for the 2017 Q7.

36 Exterior Lighting problem

Failure Date: 08/27/2024

My car side marker light defective code is on. These cars had a recall “ Audi recall campaign 97cb (NHTSA campaign id 16v642000” dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it’ was a safety recall. Please assist me with this issue. Thank you.

37 Exterior Lighting problem

Failure Date: 08/20/2024

The front left side market light defective message is coming up. I read a recall had been done for this for some vins but not all. How do I get it on the recall list?.

38 Exterior Lighting problem

Failure Date: 08/18/2024

Received “left front side marker deficient” warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.

39 Exterior Lighting problem

Failure Date: 08/17/2024

Engine oil consumption, SUV requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.

40 Exterior Lighting problem

Failure Date: 08/14/2024

I keep getting a "front right side marker light defective. " error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.

41 Exterior Lighting problem

Failure Date: 08/06/2024

System malfunction regarding the "right side marker light being defective. There was a NHTSA recall campaign #16v642000 that covered some but not all of the Audi Q7 vehicles. The recall should include all Q7 vehicles.

42 Exterior Lighting problem

Failure Date: 08/05/2024

Error front left side marker light defective error message but no issue with the actual marker light. To be clear the marker light is operating perfectly as noted by my dealer. It is a known system error code malfunction and exact issue for my vehicle year and make - recall code 97cb. I contacted Audi and they claim my VIN was not impacted by the production line issue but obviously that is not true. Audi is not standing by their product and dealer charge is $6,889 to replace left headlight. VIN [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

43 Exterior Lighting problem

Failure Date: 08/02/2024

There is an existing recall for certain Audi Q7 front side marker lights (Audi recall campaign 97cb, NHTSA campaign id 16v642000) but this recall is too narrow. It does not include my vehicle but I have the same problem. Many other Q7 owners do as well. The Audi dealership will not honor repair or replacement, not even under warranty. The only way to fix this problem according to Audi is to purchase a new light assembly for over $6,000. Please expand the existing recall to cover all impacted owners.

44 Exterior Lighting problem

Failure Date: 07/05/2024

The left front marker light is not working and a warning shows up on the dashboard. It's a safety issue as the vehicle may be less visible at night, increasing the risk of a crash. I took my vehicle to an Audi dealership. The person helping me knew immediately what the issue was as he has seen it many times. When I looked up the issue online, I saw many other Audi owners (not only Q7 either) have the same issue of a side maker light not illuminating. I also saw that there was a recall for side marker lights, however, it seems my VIN was not included in the recall. Audi should be responsible for fixing this known issue that occurs in many of its cars. The dealership told me it would be $5k-$6k to replace the small light bulb! truly outrageous!.

45 Exterior Lighting problem

Failure Date: 07/04/2024

The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA campaign number: 16v642000 (electrical system, exterior lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 64,000.

46 Exterior Lighting problem

Failure Date: 06/23/2024

Front right side marker light defective appears on my dash. No light out, but noticed it turned off and on.

47 Exterior Lighting problem

Failure Date: 06/19/2024

Received the following warning: “front left side marker defective” yet light is still functioning. I was told there is a short in the sensor, and in order to get rid of this warning, I would be forced to replace the entire headlamp at a cost of more than $5600. Other vins from this model have been issued a recall for this very problem, yet my VIN was not included. From my understanding, all that is needed would be a software update. Please include all Q7 Audi models in this recall, as this is obviously a more widespread issue after reading the other complaints.

48 Exterior Lighting problem

Failure Date: 06/01/2024

"front left" or "front right" "side marker light defective" Audi recall campaign 97cb (NHTSA campaign id 16v642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to many more owners outside of the VIN numbers that qualify for the recall.

49 Exterior Lighting problem

Failure Date: 06/01/2024

2017 Audi Q7 , issue is left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000. . . . Not doing that, called Audi customer service and they would do a good will for less but still $4000. . I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the right marker light not working, same thing. Works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. Both lights work, but computer says it doesnt. . The dash light and the dinging noise needs to be a recall.

50 Exterior Lighting problem

Failure Date: 05/20/2024

I bought my 2017 Audi Q7 on November 16, 2023 (used) and a couple of days after putting the headlights on auto I get a message pop up "front left side marker light defective see owner's manual". Also kept getting a low oil message. This model have no oil stick so I put about a 1/2 qt of oil in it to see if the message goes away. It goes away for a few hours. The vehicle basically stopped running leaving myself and kids on the side of the road in the winter while we wait for a tow truck. After getting it towed to mentor Audi dealership, they gave me the bad news that the engine needed to be replaced. My engine has been replaced and documents can be sent upon request. After doing some research, I found out that these are common issues with the 2017 Audi Q7. Nhtsa campaign id 16v642000.

51 Exterior Lighting problem

Failure Date: 04/20/2024

Front left side marker light defective. See owners manual. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an Audi Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to Audiworld online this exact issue is covered by Audi recall campaign 97cb (NHTSA id : 16v642000) but only for some VIN numbers and not for my vehicle.

52 Exterior Lighting problem

Failure Date: 04/01/2024

Front left side marker light defective alert repeating despite there being no identifiable issue with any lights. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an Audi Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to sources online this exact issue is covered by Audi recall campaign 97cb (NHTSA id : 16v642000) but only for some VIN numbers and not for many others experiencing the same issue.

53 Exterior Lighting problem

Failure Date: 04/01/2024

Error message: front right side marker light defective. Recall was made for 2017 Q7's : 16v-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.

54 Exterior Lighting problem

Failure Date: 04/01/2024

Getting a warning on my dash. "front left side marker light defective. See owner's manual. " appears to be an open recall from research online, but does not cover my VIN apparently. That's shady, it's a known issue and dealership wants $4,000 to replace. Heck no, this is a manufacturing defect. Audi recall campaign 97cb (NHTSA campaign id 16v642000.

55 Exterior Lighting problem

Failure Date: 04/01/2024

Error code showing left front marker light defective. Dealer asking $5500 to repair. Many other complaints about this issue in online chats.

56 Exterior Lighting problem

Failure Date: 03/18/2024

A repeating fault saying "front right side marker light defective. See owner's manual" keeps popping up in the primary display with an accompanying bell sounding. The long beach Audi dealership said all lights were working correctly and failed to fully diagnose the problem in the five days the car was in their shop. This repeating nuisance fault is annoying and distracting to the point of being a safety hazard and should be fixed by Audi.

57 Exterior Lighting problem

Failure Date: 02/26/2024

Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4k or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional vins.

58 Exterior Lighting problem

Failure Date: 02/26/2024

The vehicle intermittently but repeatedly reports a "front side marker light defective" error despite there being no visible issue with any of the front lights. Sometimes the error will not appear for days, while other times it repeatedly comes on and turns off, each time making a loud chime and displaying the warning message, again despite no change in the lighting. The quoted rate to repair this issue is around $5,000, which is an enormous amount to fix an issue that is not actually affecting the lighting in any way. The error itself is very distracting, but the only reasonable workarounds seem to be ways to disable those lights entirely, which would create its own safety issues.

59 Exterior Lighting problem

Failure Date: 02/21/2024

Repeated & distracting dashboard warning for "front left side marker light defective. " instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash every 20 seconds. This issue needs to be added to the existing Audi recall 97cd or NHTSA campaign id 16v642000.

60 Exterior Lighting problem

Failure Date: 02/19/2024

The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to federal law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97cb (NHTSA campaign id 16 v 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to many more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s , all 2017 Q7s should be included in the recall.

61 Exterior Lighting problem

Failure Date: 02/15/2024

Front left side marker light defective. This is a known issue with Audi's vehicles. There was a recall for some vehicles but apparently not the Audi Q7. The lack of these lights put the driver and those around them at risk due to limited visibility. People are choosing to completely disable the light rather than pay the exorbitant fees to ensure a simple bulb is working. . Read more...

62 Exterior Lighting problem

Failure Date: 02/12/2024

Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.

63 Exterior Lighting problem

Failure Date: 02/10/2024

The right side mark light failed. There was a recall for this problem (Audi recall campaign 97cb, NHTSA campaign id 16v642000) but it did not include my car. It seems many Audi owners have this issue.

64 Exterior Lighting problem

Failure Date: 02/08/2024

I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100. 00. Recall no. 16v642000 Volkswagen group of America, inc. (Volkswagen) is recalling certain model year 2016 tt roadster, a3 cabriolet, a3 sedan and a3 e-tron, 2016-2017 tt coupe, 2017 a4 sedan and Q7 and 2015-2017 q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment. " recall consequence if the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97cb.

65 Exterior Lighting problem

Failure Date: 02/07/2024

I’m getting the "front right" "side marker light defective" message and my vehicle’s lamps are appearing normal. Car has never been in an accident and multiple owners are having this issue.

66 Exterior Lighting problem

Failure Date: 02/07/2024

The contact owns a 2017 Audi Q7. The contact stated that a warning indicated that the side markers were defective. The vehicle was taken to the dealer who diagnosed the side markers had failed. The dealer confirmed that the failure was related to the NHTSA campaign number: 16v642000 (exterior lighting) however the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in any recall. The failure mileage was 100,000.

67 Exterior Lighting problem

Failure Date: 02/01/2024

The front right side marker light defective. Error message there is a known issue with this under previous recall (16v642000). Recall needed to add more vehicle to this propblem.

68 Exterior Lighting problem

Failure Date: 01/17/2024

"front left side market light defective" - when the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to many 2017 Q7 models. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment. ".

69 Exterior Lighting problem

Failure Date: 01/08/2024

Side marker light defective message appears erroneously. Side marker light is intact and functional. Error message is a distraction and will fail to accurately notify of real issues with side marker light.

70 Exterior Lighting problem

Failure Date: 11/30/2023

I purchased a used 2017 Audi Q7 premium on 11/16/2023 from a Volkswagen. Since it showed the message "brake pads: wear limit reached. You can continue driving. Please contact service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.


Other Exterior Lighting related problems of the 2017 Audi Q7


Q7 Service Bulletins
Q7 Safety Recalls
Q7 Defect Investigations