general problems of the 2017 Audi Q7

Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.

The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting.

About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.

Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.

Found broken rear shock springs during tire rotation. This is dangerous. Low quality parts from Audi.

2017 Audi Q7 premium plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership. 1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi forums. Both incidents have a potential safety concern as a damaged suspension and engine can be detrimental for driving.

The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.

The suspension spring on the passenger side rear wheel broke.

Both rear coil springs snapped, broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. From online search, there seems to be a high number of Audi q5's and Q7's from 2017 model year with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.

No accident occurred. During maintenance service, the car was diagnosed with suspension problem, broken rear coil spring at the passenger side and seriously corroded rear coil spring at the driver side. Dealer service technician advised that the coil springs failure needs immediate attention, safety at risk. No warning lamps, messages or other symptoms prior to the failure. Car was at relatively low mileage (<45k). Noticed that same failure has been commonly reported by other Audi owners.

Spring coil broke off. There are multiple articles on the internet with the exact same issue, breaking at the same point looking at the images. . Read more...

The rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.

While driving, the lower suspension control arm broke in half. No impact to the part, a break with no explanation. Cause the vehicle to veer to one side while the vehicle dropped in ride height causing the tire to rub on the inside of the wheel well. The damage could have caused a crash if going at a higher speed. This happened at 15 mph while increasing in speed.

Rear coil spring on passenger side broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. While there was no immediate safety issue, a broken spring during driving could cause the operator to lose control. Additionally, unless you heard it break, there is no way to know that it is broken and under additional stress which is an ongoing safety concern. There was no warning that the spring would break or had broken. Others have reported hearing loud "pops" when the spring breaks. From online search, there seems to be a high number of Audi Q7's from 2017-2019 model years with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered. ".

Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55k miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks jie.

Rear suspension spring failure on both sides at 54k miles. Happening across many Q7s. Can result in a serious accident due to loss of control especially if towing a trailer. Audi is aware of issue and has revisioned the spring parts. Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing. Should be recalled.

2017 Audi Q7 shares the same rear coil springs with the volkwagen atlas. There has already been a recall for the atlas (18v-904), but none for the same issue with the Audi Q7. Volkswagen atlas vehicles included in this recall may been manufactured with rear coil springs of certain production batches using a material that does not meet specifications as well as rear coil springs from production batches made with vanadium material from one subsupplier with incorrect process parameters. The potentially affected vehicles were identified by tracking suspected parts batches using this material. The affected vins are not sequential since some batches were built using correct raw material.

I brought in my car to Audi of peabody for routine service at approximately 62,000 miles. I was told both rear coil springs were broken. The car, purchased new in July 2017 has been routinely serviced at the dealership. There were no warnings on the vehicle. The dealer said this is a common failure for the Q7 and not covered by warranty or recalls. Checking user message boards of other owners with Audi Q7, apparently this is very common and seems potentially to be a faulty component. I have owned many vehicles for extended periods of time (more than 7 years each) and this is the first car that I'm told is a common failure. Sudden suspension failure appears to be a safety hazard.

Rear passenger side coil spring broke with no reason during normal driving at about 80,000 mi. Audi said it is aware of issues with coil springs, but since there is no recall, I would have to pay $1997. 04. I think it is unacceptable and there is manufacturing defect and they should correct it for free.

Took 2017 Q7 to dealer to check brakes. Dealer found both rear coil springs broken. Will cost $2k to replace. Searching internet I find many examples of this same safety related failure. The vw atlas with the same frame does have a recall for this issue. Why is the Audi not included. I have the inspection video and will attempt to add here. Https://video. 37483. Net/timeline/jiboxv5hcewtrpjn.

2017 Audi Q7. Both rear coil springs are broken. The car is garage kept with 45000 miles.

Both rear coil springs were found rusted and broken by Audi dealer and need to be replaced. Car shouldn't be driven since both broken coil springs are just resting on the lower control arms. Quoted $2,171. 05 before tax and shop fees.

I was driving down a well paved road obeying the speed limit of 35mph when a loud bang startled me. There was nothing in the road, and I checked my rear view mirror to confirm and there was nothing in the road. The car started handling a little differently. I brought it to the dealership and they told me both rear springs had broken. The vehicle only had about 70k miles on it. It could have severely affected the car's driving and could have put driver, passenger or other cars in jeopardy. There were no warnings at all.

Both rear suspension springs broke at approximately the same spot. I am not sure when they failed. I do recall when I was driving at about 15mph in August I heard a loud bang and checked the outside of my car to see if maybe something had hit my car. You cannot see the suspension springs when you look under the car. When I had my annual nys safety inspection the mechanic showed me the broken springs and I failed inspection until I obtained new springs and mounting plates. Audi service (new rochelle NY) informed me that it was unsafe to drive the car until the springs were replaced. I had the springs replaced by mavis tire center. The springs that failed were inspected by Audi and mavis tires after they failed and I have the parts if an inspection is required.

My SUV has 40073 miles. During a dealer inspection it was found that its rear passenger side coil spring broken and damaged upper-lower spring mounts. It is going to cost about $2000. Also did some internet search that this has happened to others. The SUV being at lower mileage, I feel that this part is defective and safety issue, and Audi should correct the situation. . Read more...

After coming to a park after driving, a loud bang noise was heard from the rear of the vehicle. It was not an impact with another vehicle. When I got home I took off the rear right wheel and found that the lower part of the coil spring had sheared and broken. It looks like some corrosion was inside the metal. I called my Audi dealer service and he had not heard of anything like that happening.

After 10k miles we started noticing abnormal wear on the outside of the tires. I have the 18" goodyear runflat tires. The tires are chunking severely posing a serious safety concern for my family. Audi has a TSB for the same condition on the 20" tire. I do not know why the do not cover the same condition on the 18" tire??.