Table 1 shows one common suspension related problems of the 2018 Audi Q7.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
Both rear coil springs broke which the Audi shop has said is very rare to have happened.
The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.
Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.
Rear spring and lower plates have snapped and are broken. This happened at around 60,000 miles. A lot of 2017 & 2018 Audi Q7 owners are complaining at Audi forums. Please take a look at this issue. Thank you.
Rear drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93k miles and was last brought in for multi point inspection at 50k.
Left and right rear coil spring broken.
Rear passenger side coil spring broke. Vehicle has 85k miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. Definitely a design/component flaw.
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Rear spring failure which has been reported as a common issue based on research.
Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.
Just had the vehicle in for the it’s 60k mile service and no issues reported. Today, at 63k miles I had the same dealer look at a headlight malfunction and the service technician reported the rear coil springs are failing and need replaced.
Both rear springs broke at 70000 miles.
Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. Vwofa issued a recall for rear springs for the same year of the vw atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people are having this issue, and it costs, $2400 to replace the springs.
This vehicle was maintained by Audi/vw for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.