Table 1 shows one common equipment related problems of the 2021 Audi Q7.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The recall involves the virtual cockpit instrument cluster. Audi requires the use of the vehicle’s usb port to complete the update. However, my usb system is not functioning properly. •the issue: Audi has refused to perform the recall because of the inoperable usb. They have stated that without the usb, they cannot install the update. They are not offering any alternative method or solution to ensure that this recall is completed. •why this is a concern: a recall is issued because of a safety-related defect. The manufacturer is obligated under federal law to remedy the defect at no cost to the owner. By refusing to provide a solution beyond requiring a functioning usb, Audi is failing its duty to correct a known safety defect. This leaves me driving a vehicle with an unresolved recall. •my position: it is unreasonable and negligent for Audi to deny responsibility simply because the recall requires a usb port that is not functioning. The recall repair should be performed regardless, whether through replacement of the port, use of alternate diagnostic tools, or another approved method. By refusing to act, Audi is leaving my vehicle unrepaired, unsafe, and in violation of recall compliance obligations. Requested action: I respectfully request that the NHTSA investigate Audi’s handling of this recall and require them to provide an effective remedy at no cost to me, in accordance with federal safety recall requirements.
El carro fue comprado en febrero 2024 en greenway Ford inclui un paquete DE cambio DE aceite,rotacion DE llantas y cambio DE los limpiabrisas. Esto ha sido un dolor DE cabeza. Cada vez que se le realiza el servicio sale con la luz del ingenier prendido, en la computadora DE auto zone aparece turbocharger intercooler(p0299). Ademas el asiento del pasajero esta siempre muy caliente el carro gasta demasiada gasolina y esta perdiendo velocidad,en verdad no se si el carro esta gastando aceite, ya que recién cambiado el sistema me mostro falta DE aceite . O el consecionario no cambio el aceite correctamente. .
On [xxx], I experienced multiple failures of core safety systems in my 2021 Audi Q7 that put my 17-month-old child at serious risk and exposed critical flaws in how the vehicle’s systems operate and record events. On [xxx], the pre sense automatic braking system suddenly engaged while I was driving approximately 35 mph on a clear, empty suburban road. There were no visible obstructions, no warning lights, and nothing recorded in the vehicle’s logs. This occurred less than 48 hours after the vehicle had received recall-related software updates and routine service at an Audi dealership. Prior to that service, the vehicle had no history of mechanical or safety issues. The following day, the keyless entry and anti-lockout system failed. I placed my toddler in his rear-facing car seat behind the front passenger seat and set our baby bag—with the key fob inside—on the rear seat. After closing the door and walking to the driver’s side, the car unexpectedly locked. The fob and my child were both inside. The outdoor temperature was over 90°f. I attempted to open the vehicle and then to break the window with tools, without success. After approximately seven minutes, I broke the driver’s side window with a sledgehammer and removed my child from the car. The car alarm eventually activated, but no lock-in event, key fob error, or warning was recorded. The vehicle was inspected by the dealership twice and Audi corporate engineers once. Audi confirmed faults in the emergency call module, comfort system, rear lid sensor, and parking sensors. However, they could not reproduce or explain the braking event or lock-in failure. Audi confirmed that the vehicle should not be able to lock with the key inside, and they do not know why it did and are unable to guarantee the safety feature will work in the future. The vehicle has not been driven since. The failure of both safety function and system visibility placed my child in danger. I am requesting a safety investigation. Information redacted pursuant to the freedom of information.
I continue to smell a foul, moldy odor almost every time I turn on the air conditioner or heater. It has been a problem since I purchased the vehicle in August of 2024. I took the car back to the dealer from which I purchased it four times. They finally “fixed” the issue by clearing out some tube. However, the issue has presented itself again. I had the cabin filter replaced last week to no avail. It still smells awful. I definitely cannot use the heater. This potentially presents a health issue and needs to be fixed.
Forward sunroof implosion into passenger compartment. No visible outside debris or projectiles. Vehicle underway, speed approximately 55mph , weather clear, moderate winds, traffic heavy. No accident, minor abrasion injury.
On Sep 17 2023 my wife was driving her Audi Q7. Which has 25,780 miles. She drove to a parking lot for a hiking trip, pressed on the brake and the car instead of stopping accelerated. She kept trying to press the brake, however the car did not stop until it hit a tree. The car has been towed to our house and it is not driveable. The car has not been inspected yet. I plan on calling the Audi dealer on Monday, Sep 18th. No lights appeared before the incident.
The contact owns a 2021 Audi Q7. The contact stated that while driving at unknown speeds and making a left turn, the vehicle jerked and stalled. The contact was able to pull over to a parking lot. There was an unknown red message displayed regarding the sensor pressure. The driver sustained injuries to the head, arm, neck, and back, but medical attention was not provided. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,789. The VIN was not available.
Electric malfunction signal all sudden appears while driving and engine start malfunction.
Unknown. The ac and heating vent directly above the mmi screen closer to the drivers side does not blow any air. It has been like this for a while and it is available for inspection upon request.
Sometimes the vehicle makes a flapping noise from the rear wheel area.