Equipment Related Problems of the 2022 Audi Q7

Table 1 shows one common equipment related problems of the 2022 Audi Q7.

Table 1. Equipment related problems of Audi Q7

Problem Category Number of Problems
Equipment problems
4

Equipment problem #1

The sunroof of the car exploded on my way to work. No one else was on road except for me. Sounded like a gunshot went off. I pulled over to inspect what happened, and noticed that the sunroof had exploded in an outward manner.

Equipment problem #2

I was driving in the rocky mountains and head what sounded like a gun shot. I pulled over to inspect the vehicle and found that my moonroof had exploded. I was not behind any cars or trucks so I know it was not caused by a rock. I took the car into Audi where they told me it was a known issue. A few days later audu said it was not going to be covered with warranty and we were responsible for the damages. I have found multiple forums thay show this is a known issue and that Audi fails to inform their customers about the serious safety risk.

Equipment problem #3

Since purchase of this vehicle, it randomly trips a critical engine failure error do not exceed 1200 rpm. When it does this, it will idle at a much higher rpm than the do not exceed value, which causes the vehicle to come to a stop. The vehicle went into the shop during the winter of 2022, and they determined that it was a computer failure and replaced the car's computer system. The error went away until the winter/spring of 2023. In 2022, this error always occurred within a few blocks of home at low speed; but now this critical error will trip while driving on the roads at faster speeds, which causes the vehicle to rapidly decelerate. The dealership and service center looked over the issue and found that Audi has a technical bulletin out for this, and they expect a fix by fourth quarter 2023. Until then, they advise that it is not a problem and when the vehicle does this error wait until you're stopped and then turn the car off and back on to return the vehicle to normal operating conditions. Audi told the dealership there is no safety issue, and I'm telling the dealership that it will stop rapidly and without warning, and I was lucky the last time this happened that the cars behind me were paying attention. Neither Audi corporate or Audi bellevue consider this a safety risk, and that having a car stop suddenly and without warning to the driver or other cars on the road is perfectly fine. I've tried dealing with them all and the dealership states Audi says there is no safety issue and no fix so there is nothing we can do, and Audi USA customer care says that the dealership says it is safe so there is nothing we can do. It's a circle of nobody dealing with a serious safety issue. They state it's a rare occurrence, but I've had this happen several times over the 16 months I've owned the vehicle. See picture from text communicaiton.

Equipment problem #4

My 2022 Q7 behaved strangely today when the sunroof just was busted by itself. My Q7 is just 8 months old & to my surprise even when nothing hit the sunroof, it was busted. I have officially logged a complaint with Audi. But I am unsure of any response. I was with my wife while this incident happened & lucky that my kids weren’t with me at the same time. This vehicle is apparently the luxury model & safety should have been the first consideration for the driver, passengers & any vehicle following while on the road. I need your help here to understand how to address this issue.


Equipment related problems in other Audi Q7 model year vehicles:



Safety Ratings of Q7 Cars
Fuel Economy of Q7 Vehicles
Q7 Service Bulletins
Q7 Safety Recalls
Q7 Defect Investigations