Power Steering Failed Problems of Audi S4

The power steering in my new 2013 Audi S4 failed while driving 4 days after purchase. I couldn't turn the wheel and needed lot of effort to turn it. I luckily managed to get back home. The power steering malfunction showed up on console when I was going at 35mph and I panicked but managed to control the car. I couldn't even park the car. As I took the car from a dealer who is 40miles away from my place I had to call them but they mentioned that they cant tow the car 40miles and gave a nearby service address. When I called the nearby service they said that they dont have any loaners and cant help. My purchase dealer finally sent a tow truck and I had to go along with them at 9 pm to the service center and even they mentioned that they don’t have loaners available. Luckily a lady then just dropped her loaner car which was given to me. The service center mentioned that the power steering module failed and needs to be replaced. I was shocked to see steering failure on a 4 days old Audi I clearly mentioned the dealer that I wont be taking the old car and asked for a new one. Its been more than a week and the Audi response was soo sick they cant find a similar car for me. If the color matches then the options I preferred wouldn't or if they match the color wouldn't. I am soo frustrated that even the so called premium brand cant even satisfy their customer with what they want? they decided what car I should be taking by giving me very few options which doesn’t satisfy what I want even after spending a lot. The steering failure is such a life hazard and would have caused an accident. Some serious action needs to be taken on this but dont know whom to contact. I dont know if there are any region wise head for Audi with whom I definitely want to talk but the advocate says that they cant help. This is the most scared and frustrated experience of owning a premium brand like Audi.

See all problems of the 2013 Audi S4 🔎.

My vehicle has intermittent problems with the power steering failure. The steering wheel goes from practically frozen to being loose without warning. This can cause driving off the road, into traffic, crash, etc. Dealership, delta Audi, grand rapids, mi, cannot replicate and refuse to drive similar to the conditions it fails, for lack of staff and resources. Audi of America and "state representative" and "end of the line" decision maker ryan conlin (248) 754-3426, states he will offer no further resolve. He refuses to put in writing efforts made to resolve, to date. He states that I may not speak with, nor have contact information for his supervisor kelly roland. I am told that my vehicle is operational. Unpredicatable ability to steer a vehicle is a clear safety issue. Audi refuses to appropriately address.

See all problems of the 2008 Audi S4 🔎.