Table 1 shows one common air bag related problems of the 2018 Audi S5.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems |
•parking brake issue: the parking brake failed to disengage after stopping, leading to an accident. •intoxalock device malfunction: the intoxalock device malfunctioned with incessant beeping and intermittent error messages, causing distractions. •previous complaints and lack of resolution: previous complaints about the parking brake and intoxalock device were dismissed without proper investigation or resolution. •parking brake failure: the parking brake failed to hold the car, leading to uncontrollable movement and collision with an obstacle. •intoxalock device malfunction: the intoxalock device malfunctioned, causing distractions and contributing to the accident. •financial burden and lack of refund: intoxalock placed the account in collections despite timely payments and failed to refund lockout fees. •safety concerns: parking brake malfunction and faulty intoxalock device. •installation issues: unprofessional installation and lack of functionality. •customer impact: dangerous situations and potential vehicle damage. Intoxalock’s faulty installation and negligent response to previous complaints led to a parking brake failure and subsequent accident. The incident resulted in significant damage to the vehicle and highlighted the company’s lack of accountability for customer safety. Legal action is being considered due to the ongoing safety risks and unresolved issues.
The system warning keeps coming on, I’ve tried to schedule appointments with Audi since 2022 and they have zero appointments available.
Component/system: passenger occupant detection system (pods) / airbag system — recall 74e3 / NHTSA 21v874. What happened: the passenger airbag may switch off even when the seat is occupied due to a faulty pods wiring connection. The warning message “passenger airbag off” appears with a chime. This is an active safety recall that was issued before I purchased the vehicle, but the recall was not disclosed at the time of sale. Safety risk: if the system shuts off the airbag incorrectly, the passenger may have no airbag protection in a crash, creating a serious risk of injury or death. Inspection availability: vehicle is available for inspection. I live on the big island of hawaii, where there is no Audi-authorized repair facility. Reproduction/confirmation: symptoms match the known recall defect. Audi has confirmed the recall applies to my VIN, but no local dealer exists to inspect or repair it. Manufacturer/dealer inspection: Audi has refused to cover shipping to the nearest authorized dealership on oahu, which is the only location where the recall can be performed. Therefore, the defect has not been inspected due to lack of accessible remedy. Warnings/symptoms: airbag warning light illuminates and a message appears indicating the passenger airbag is off, along with a chime. Additional notes: I cannot safely use or sell the car because the required safety repair is inaccessible. Audi’s refusal to provide transportation makes it impossible to complete the mandated recall.