Table 1 shows one common equipment related problems of the 2009 BMW 128.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Exterior heated mirrors with dimming have turned a dark brown color. After searching the internet I have discovered that this is a large problem with various models/years BMW's. I contacted the local BMW dealer and was told they have seen this problem often but BMW north America will not deal with it. I called BMW north America and was told by both a customer service and a supervisor that they do not consider the exterior mirrors a safety issue. (katrina employee # 8936 and renzo employee # 7647. ) it is impossible to drive with these defective mirrors and I have had to order replacement of the mirror glass for both driver and passenger sides. I am attaching photographs to show the issue.