general problems of the 2012 BMW 328 - part 1

While traveling at night on the toll road between washington, DC and pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the vanos assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a vanos bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not been reproduced or confirmed by a BMW dealer, nor has it been inspected by the manufacturer, police, or insurance representatives. Importantly, there is an existing recall on vanos bolts for the 328xi station wagon, but our vehicle’s production date ([xxx]) falls just outside the recall window of October 1, 2009–August 4, 2011. Notably, for the sedan body model, the recall window was extended until December 6, 2011. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2012 BMW 328i. The contact stated that while starting the vehicle, the engine overheated, with a message that the engine was overheating displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the same message displayed. The vehicle was able to restart. The vehicle was towed to an independent mechanic, where the vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000.

The contact owns a 2012 BMW 328i. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

The contact owns a 2012 BMW 328i. The contact stated while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that there was white smoke coming from under the hood and from the exhaust tips. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the coolant pump connector had failed and needed to be replaced. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 106,000.

The contact owns a 2012 BMW 328i. The contact stated while driving at approximately 65 mph, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 99,263.

The contact owns a 2012 BMW 328i. The contact stated that upon taking the vehicle to an independent mechanic for a diagnostic test, the mechanic discovered a defect with the vanos bolts. The vehicle was then taken to another independent mechanic for a second opinion, and the contact was provided with the same information as the first mechanic. The contact was provided with information on NHTSA campaign number: 23v707000 (engine and engine cooling); which the mechanic linked to the failure. The contact called two dealers and was informed that there were no recalls on the VIN. The contact was then referred to the manufacturer, who later referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

The contact owns a 2012 BMW 328i. The contact received notification of 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a vehicle 2012 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump plug connector. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 125,000.

The contact owns a 2012 BMW 328i. The contact stated that while driving 65 mph, a message to pull over immediately was displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact stated that while driving at approximately 5 mph, there was smoke coming from the engine compartment. The check engine warning light along with several other unknown warning lights was illuminated. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the vanos assembly bolts had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

I had just came off the interstate off ramp I-44 and chestnut expressway when out of nowhere my drivetrain malfunction warning came on then the car started shaking horribly and sounded awful. Pulled over immediately and it wouldnt restart and if it did it would shut itself off almost immediately. It is currently at BMW of springfield, they said all my sensors are correct but believe that the timing chain guide teeth busted somehow in the engine?!? thought it could be due to the vanos recall but my VIN isn’t included and clearly should be.

The contact owns a 2012 BMW 328i. The contact stated that upon starting the vehicle, there was smoke coming out from the exhaust pipe, and there was a burning smell coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the oil pan was leaking near the water pump. The dealer replaced the thermostat gasket, the valve cover gasket, the cylinder head cover, the isa screws and washer, the high-pressure pipe, and the gasket flange. Additionally, the dealer performed an oil change and added coolant to the vehicle. The vehicle was repaired. The contact later received notification of NHTSA campaign number: 24v608000(electrical system, engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The failure mileage was approximately 115,783. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact stated that while driving at approximately 40 mph, the vehicle stalled. No warning lights were illuminated. The vehicle was not able to be restarted. The contact stated that after various attempts, the vehicle was shifted in neutral to be towed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The local dealer was made aware of the failure; however, the dealer confirmed that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 133,000.

I purchased this vehicle 2/22/2024. Within 2 days a rattle could be heard coming from BMW vanos area, vanos is a variable valve timing system used by BMW on various automotive petrol engines since 1992. I ceased all use of this vehicle on 2/25/2024, only 3 days. Through my own research I found recall 23v-707 which lists my vehicle and this problem. I had the car towed to a BMW repair shop harrison motorsport. The owner said the engine needs to be replaced. Next I tried in vane to get Bmwna or Bmwag to warrant this repair. I have numerous emails from Bmwag of munich germany saying they are aware and their north America partners will be in touch. The recall states you may drive this vehicle even though it may produce a crash,,,,huh? I have another BMW specialist 4 miles from my home. I drove the car this time to brian motor works. The owner here stated that without a doubt these bolts had come loose. We planned to have him fix it the next week. Still at this time there were no dashboard warnings or internal codes to be found. I tried to drive as slow as possible back home. I went 2 miles and the 1st lights appeared on the dashboard. The engine shut down and I narrowly avoided a crash. The engine will no longer turn over and I believe it has seized. Through research this issue was 1st admitted in 2014. BMW stated it illegal to sell this vehicle as a certified pre owned BMW until these bolts are checked and or replaced. Mine have never been checked or replaced. I am thankful each day that my family was not with me when this happened, my attention was totally on this vehicle when it lost all power to steer or brake. I was very lucky this day, but I fear others will not be so fortunate. Thank you. Mark ward chainhanger@hotmail. Com 770-329-6384 VIN wbadw3c58ce821425.

The contact owns a 2012 BMW 328i. The contact stated while driving 30 mph, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an BMW certified mechanic, where it was diagnosed, and the mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 23v707000 (engine and engine cooling). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.

The contact owns a 2012 BMW 328i. The contact stated during cold starts, there was a large puff of bluish-white smoke coming from the tail pipe. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the oil supply line needed to be replaced. The vehicle had not been repaired. The contact stated that the failure had become a recurring failure. The independent mechanic researched online and related the failure to manufacturer voluntary emissions recall campaign number: 16e-a05 engine; replace turbocharger oil supply line (engine and engine cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

My 2012 BMW 328i (f30 with n20 engine) had the dreaded timing chain guide failure, which is a very common issue with the n20 engine. There has been a warranty extension- https://static. Nhtsa. Gov/odi/tsbs/2017/mc-10142923-9999. Pdf and class action settlement- https://static. Nhtsa. Gov/odi/tsbs/2021/mc-10201140-9999. Pdf for this. But these doesn't address the safety concern. There has been numerous reports of timing chain & guide failures happening everyday in the various forums. The broken guides can lead to sudden engine failure and a loss of power to the vehicles. If this happens on the highway, this could be life threatening for the passengers. I kindly request NHTSA to look into this problem and issue a recall.

BMW drivetrain malfunction. Timing chain replacement kit. Pump module with vanos units and solonoids.

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA campaign number: 22v119000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 146,000. VIN tool confirms parts not available.

The contact’s mother owns a 2012 BMW 328i. The contact stated while driving 30 mph, the vehicle was overheating and there was a burning plastic odor coming from the a/c vents. The contact veered to the side of the road and turned off the vehicle. The check engine warning light and the coolant temperature warning light were illuminated. Additionally, upon parking the vehicle for 10 minutes, there was smoke coming from underneath the hood of the vehicle. The vehicle was towed to an independent mechanic several times, where the cooling system components were replaced; however, the failure persisted. The contact stated that the failure occurred after driving for 20-30 minutes. The contact became aware that the VIN was included in NHTSA campaign number: 22v119000 (engine and engine cooling); which she related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

The contact owns a 2012 BMW 328i. The contact stated while driving 40 mph, the vehicle stalled. The contact stated that the "contact BMW" and "stop driving" messages were displayed. The contact stated that the power brakes and power steering became inoperable whenever the vehicle stalled. The contact stated that the vehicle stalled at various speeds and became more frequent. The contact pulled off the roadway and was able to restart the vehicle after several attempts. The contact stated that the vehicle started and shifted to limp mode. The contact disconnected the battery to reset the function on the vehicle. The contact stated that after one failure, the vehicle failed to start and was towed to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA campaign number: 22v119000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA campaign number: 22v1190000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

I hear a whining noise coming from the engine and sounds like the timing chain is getting ready to snap. This is a common problem in this type of engine, resulting in a damaged engine.

Car stop completely on main st / took car to dealer and they said it’s the fuel pump ( defective ) / cost to replace about 2000. Lucky no lots of cars behind us at the time ( 2012 / 328 I BMW ).

On 23 Nov at approx 8:30 pm I was on i35n heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.

The contact owns a 2013 BMW 328i. The contact stated that while his daughter was driving approximately 35 mph, the vehicle stalled with the check oil warning light illuminated. The low oil pressure and drive train message were displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 123,000.

N20 timing chain failure/broke. My daughter's safety was put at risk because the chain broke while she was driving on a 2 lane back road, causing the vehicle to go into limp mode. The car stopped suddenly, in the middle of the road. The problem has been confirmed at the BMW service center. We have since found out that this is a known problem that BMW north America is aware of, and several class action lawsuits have been filed. The "transmission malfunction warning" appeared on the dashboard within seconds before the timing chain failure.

The car is burning oil badly and making an annoying squeaking noise due to a valve cover gasket failure. I took the car to the BMW dealership for diagnosis and I’ve been told it’s a common problem with all BMW once they reach 50k miles and up. The mechanic said it’s because the part is made with a cheap plastic and it’s get worn easily by the heat . It’s cost up to 2000 dollars to fix, BMW should have a recall to resolve the issue.

Got a code for low pressure and then drive train malfunction took it to BMW and they told me I was covered by warranty but after they diagnosed the car they said I was not. It is a 2012 with only 67k miles and I was very upset with BMW. It is getting fixed at a local german shop right now and is going to be a lot of money.

Failing timing chain. Manufacturing defect but not covered by BMW because "the VIN doesn't show as covered in our system". Some other vehicles had extended warranty for this issue until 70,000 miles but for some reason not all VIN's are covered. Please see other issues with the n20 engine across the 3 series, 5 series and x3 and you will see many people reporting the same issue. This needs a recall. Not fair to have this issue for so many customers.

As I was going down the highway may car lost power. I had to pull onto the shoulder and turned the car off. I then tried to start it but is would not start back up. I left it on the side of the highway for a few hours. Went back and it started back up but it was in limp mode, so I drove it to a shop. This car gave me no problems until this point. The shop I took it to couldn't help me. So I took it to century BMW in greenville SC. They told me I needed a motor that was going to cost me $14,000 to fix. I asked them to put my motor back together ( the top part of the motor). They informed me it would cost me $600 to do so. I got my car back with the motor not put back like they got it. It has been sitting every since.