Fuel Pump problems of the 2014 BMW 328

The contact owns a 2014 BMW 328d. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and an unknown warning light illuminated. The contact stated the vehicle was able to be restarted but still had to have the vehicle towed to a dealer. The vehicle was towed to a dealer who diagnosed the failure as the fuel pump obtaining metal shavings causing the need of a fuel pump. The manufacturer was made aware of the failure and encouraged the contact to reach the NHTSA hotline. . The vehicle was not repaired. The failure mileage was approximately 52000 .

The contact stated that while driving vehicle , his vehicle was driving normally . The contact stated that when he arrived to his destination he parked the vehicle for approximately 10 minutes. The contact stated that when he went back to his vehicle to exit a driveway , his vehicle started to make a clunking sound until it shut completely stopped. The contact stated that no warning lights had illuminated at the time. The contact stated that he stepped out of his vehicle to inspect the surrounding of his vehicle , and noticed a large puddle of gasoline under his vehicle. The contact stated he tried to restart the vehicle , however was unable. The contact stated that he then had his vehicle towed to the dealer , where it remains at the time. The contact stated that he did contact the dealer , and manufacturer , however they were not able to assist. The contact stated that by doing his own research, he saw many complaints on the same failure he was experiencing with his vehicle , as other vehicles , same year, make, and model. The mileage failure was 115,000.

Tl the contact owns a 2014 BMW 328xi. The contact stated while driving 25 mph, the vehicle seized without warning. The contact coasted the vehicle to the shoulder of the roadway. The contact turned off and restarted the vehicle however, the vehicle failed to resume normal operation. The vehicle was towed to BMW northwest (4011 20th st e, tacoma, wa 98424) where it was diagnosed that the fuel pump failed and needed to be replaced. No leaks were present. The vehicle was not repaired. The vehicle was not drivable. The contact referenced NHTSA campaign number: 15v189000 (fuel system, gasoline) as a possible solution to the failure however, the VIN was not included. The manufacture was not made aware of the failure. The failure mileage was approximately 61,000.