Diesel Fuel System Problems of BMW 328

The contact owns a 2014 BMW 328d. The contact stated that while driving at various speeds, the vehicle entered limp mode with the message "engine malfunction" displayed on the instrument panel. The contact used a scanner and retrieved a dtc for the high-pressure fuel pump failure. Upon investigation, the contact discovered NHTSA campaign number: 21v586000 (fuel system, diesel); and associated the failure with the recall. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.

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The contact owns a 2014 BMW 328d. The contact stated while driving 55 mph, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the contact’s parents’ residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer also informed the contact that the VIN was not included in NHTSA campaign number: 21v586000 (fuel system, diesel); and referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 91,000.

The contact owns a 2015 BMW 328d. The contact stated that while driving 15-25 mph, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The vehicle failed to restart. The contact was unsure if any warning lights were illuminated. The vehicle was towed to a BMW-authorized mechanic, who diagnosed that the fuel pump had failed, and there were metal shavings found in the fuel. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The contact related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel); however, the VIN was not included. The failure mileage was 150,000.

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The contact owns a 2014 BMW 328d. The contact had taken the vehicle to a dealer where the oil filter housing was replaced due to an oil leak. After the repair, the contact drove the home and the vehicle was not driven for the next few days. The dealer called the contact to inquire about updates after the service. The contact stated the vehicle and the check engine light illuminated on the instrument panel. The vehicle was taken back to the dealer where a code reader showed a code for the fuel rail sensor. Upon inspection, the mechanic discovered metal in the fuel system due to a high fuel pump failure. Upon investigation, the contact discovered NHTSA campaign number: 21v586000 (fuel system, diesel) which he linked to the failure. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 140,000.

The contact owns a 2014 BMW 328d. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed high-pressure fuel pump and assembly. The contact was informed that the high-pressure fuel pump and assembly needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 21v586000 (fuel system, diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the case was denied because of the age of the vehicle. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 177,010.

The contact owns a 2018 BMW 328d. The contact stated while driving 50 mph, the vehicle started shuddering significantly. The contact was able to pull over and the check engine warning light illuminated. The vehicle was towed to the contact's workplace. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no record of a recall on the VIN. However, the contact stated that he received notification of NHTSA campaign number: 21v586000 (fuel system, diesel). The vehicle remained at the workplace and had not been driven since. The approximate failure mileage was 102,000.

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The contact owns a 2014 BMW 328d. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA campaign number: 21v907000 (fuel system, diesel). The contact stated that the dealer charged a fee for the replacement of the intake manifold. The contact declined to pay the fee and informed the dealer that the intake manifold needed to be replaced as necessary free of charge, per the recall instructions. The dealer declined to honor the recall and marked the recall as complete. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 180,000.

The contact owns a 2014 BMW 328d. The contact stated that while driving approximately 70–75 mph, the vehicle shuddered and then lost motive power. An unknown message was displayed. The contact pulled over to the shoulder, and the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced due to metal shavings in the fuel injectors. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 21v586000 (fuel system, diesel); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was 108,859.

The contact owns a 2015 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall; however, the check engine was intermittently illuminated. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2014 BMW 328d. The contact stated while driving at an undisclosed speed, there was exhaust fumes inside the cabin of the vehicle. The vehicle was taken to the dealer, where the engine was flushed; however, the failure recurred. The contact related the failure to NHTSA campaign number: 21v907000 (fuel system, diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.

The contact owns a 2015 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed remedy was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that an unknown sensor had malfunctioned. The vehicle was not repaired. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact stated while driving approximately 40 mph the "drive train malfunction" warning light illuminated and the vehicle lost motive power. The contact was able to pull over to the side of the road. The contact placed vehicle into park but could not restart the vehicle. The contact had the vehicle towed to his residence. Additionally the contact stated that the vehicle could not be placed into neutral, the shift lever was seized in "park. " the contact researched and found a recall NHTSA campaign 21v586000 (fuel system, diesel) that is related to this failure the contact had not taken the vehicle to a local dealer and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 124,000.

The contact owns a 2014 BMW 328d. The contact received a recall notification for NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact received a recall notification for NHTSA campaign number: 21v907000 (fuel system, diesel) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the drivetrain malfunction warning light had illuminated on the instrument panel. VIN tool confirms parts not available. The failure mileage was not provided.

The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The contact stated while the vehicle was at a complete stop at the traffic light, she noticed smoke coming out from underneath the hood of the vehicle and she could smell a burning odor through the vents. There were no warning lights illuminated. The contact continued to drive the vehicle. The contact stated that the failure reoccurred while parking the vehicle in her garage. The vehicle was taken to the local dealer twice where it was diagnosed that it was a coolant failure associated to NHTSA campaign number: 21v907000 (fuel system, diesel). The dealer notated in the diagnostic report that the vehicle was drivable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,265. VIN tool confirms parts not available.

The contact owns a 2015 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The dealer had been notified and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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The contact owns a 2014 BMW 328d. The contact received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to accelerate with the same horsepower as prior to receiving NHTSA campaign number: 18v755000 (engine and engine cooling). The contact stated that the current recall was issued as a follow-up to previous recall. The approximate failure mileage was 74,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact stated that on various occasions and while driving at various speeds , the vehicle stalled and lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced again. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be serviced under NHTSA campaign number: 21v907000 (fuel system, diesel). The vehicle was repaired; however, the contact stated that the failure reoccurred while driving at an undisclosed speed and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was diagnosed that further inspection of the high-pressure fuel pump was required. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

The contact owns a 2014 BMW 328d. The contact stated while driving approximately 45 mph, the vehicle inadvertently stalled. The contact stated that a drivetrain error message was displayed. The vehicle was towed to a local dealer where it was diagnosed with needing the fuel pump replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 21v586000 (fuel system, diesel) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 154,000.

The contact owns a 2015 BMW 328d. The contact received a notification for NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 BMW 328d. The contact was informed by a third party that his vehicle was included in NHTSA campaign number: 21v568000 (fuel system, diesel) however, the part for the recall repair was unavailable. The dealer was made aware of the issue and informed the contact that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 BMW 328d. The contact received notification of NHTSA campaign number: 21v586000 (fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 BMW 328d. The contact stated that the vehicle failed to start up without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic who was unable to diagnose the failure. The vehicle was then towed to a dealer where they replaced the fuel pump; however, the fuel pump failed during the test drive. The contact was also informed by the dealer that the vehicle was included in NHTSA campaign number: 21v586000 (fuel system, diesel) however, the part for the recall repair was unavailable. The manufacturer had not been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. The vehicle remained in the possession of the dealer. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact stated that while driving approximately 10 mph and making a turn, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The contact stated the failure was related to NHTSA campaign number 21v586000 (fuel system, diesel). The failure mileage was 133,139.

The contact owns a 2014 BMW 328d. The contact stated while driving at an undisclosed speed, the coolant warning light illuminated. The contact refilled coolant reservoir however, the failure persisted. The vehicle was taken to the dealer where the exhaust gas recirculation (egr) was replaced. Additionally, the contact stated that he could smell a strong diesel and coolant odor inside the cabin of the vehicle. The contact later received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328d. The contact stated while driving at 20 mph, the vehicle started shuddering. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the exhaust gas recirculation (egr) valve needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred 6 months later. The vehicle was taken back to the independent mechanic who repaired the exhaust gas recirculation (egr) valve for a second time; however, the failure persisted. The independent mechanic informed the contact that the failure was associated to an unknown technical service bulletin. The vehicle was taken to the dealer who informed the contact that the parts for repair were not yet available. The contact later received notification of NHTSA campaign number: 21v907000 (fuel system, diesel) that stated that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,396. VIN tool confirms parts not available.