Side/window Air Bag problems of the 2003 BMW 3 Series

Takata recall. After waiting 9 months for replacement of passenger side air bag I received another recall notice for the drivers side airbag. It has now been nearly 15 months and no remedy in sight . Received a " final remedy available " letter dated sept. 2016 asking that I call dealer for repair. Called local dealer October 10/16 and was told no parts are available. I have not had full use of my vehicle for nearly 2 years and see no remedy coming anytime soon.

Dear sirs: I received a recall notice (15v-318) in July 2015, for the front, driver's side airbag recall for my 2003 BMW 330i. Since that time I have not received any additional correspondence from BMW or anyone, to provide status. I called Bmwusa, customer service on August 2, 2016 - I first talked to anthony smith, who recited prescribed verbage, that I would be contacted once replacement airbags were received. I asked when - he could only say 'probably before the end of 2016'. I told him BMW's handling of this was less than acceptable, and asked to talk to a supervisor - I was connected to a person named cole, who refused the courtesy of providing a last name, only his extension of x8917. I asked cole when I could expect to receive a replacement airbag; he could not answer that. I told cole I was deeply upset for not receiving any information (at all) from BMW since July 2015, and was deeply concerned for my safety and that of my passengers. He would only say that 'no one had died' of an airbag incident in a BMW - yet, and could offer no other options or comfort for me. I wrote an email letter to Bmwusa that same day, detailing what I wrote in this note, receiving a note back from Bmwusa (correspondence 1-7149508707), thanking me for my writing them, and that they had forwarded my email to cole for review - and of course I have not heard from them since. Its obvious that Bmwusa customer relations group is less than compassionate for their customers. My friends that work at Honda are telling me to 'get out my car', regardless of what BMW is saying - this is a dangerous, unacceptable risk. Please let me know what you think - I think at the very least that BMW should put me in a safe car until they can replace this defective airbag. Thanks for your time.

Last year we were notified by BMW us that our car was being recalled for the passenger side airbag malfunction and BMW dealers were responsible to fix the problem. Since then we have contacted BMW us numerous times and our local san francisco BMW dealer to schedule an appointment. Unfortunately, we were repeatedly told the same answer that we will have to wait until the parts are available for replacing the air bag. Finally, we were able to set up an appointment with our BMW local dealership for February 4, 2015. When we took the car there, we were told once again, by their ¿service consultant rubi huey, that there are still no parts available to fix it and they could not even give us an approximate date as to when they would take care of this serious problem. Needless to say that we are very frustrated with this situation not only that BMW is not making the necessary effort to resolve this dangerously essential and hazardous repair which is necessary to being able to sell the car, which is a huge priority for us. We hope that you can resolve this problem soon. Thank you.

I have been on hold since the fall of 2014 on a driver side airbag. The dealer has no inventory and no eta. This is unacceptable. Dodge changed my airbag (also takata) within 10 days of my recall notice. It's been over a year and a half with BMW. Penalize them like you did fca.