Front Air Bag Sensor Control problems of the 2007 BMW 525

The contact owns a 2007 BMW 525i. While the vehicle was parked, "passenger restraint system" was displayed across the message board. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the passenger side mat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was excluded from NHTSA campaign number: 13v564000 (air bags). The failure mileage was 131,000.

Tl- the contact owns a 2007 BMW 525i. The contact stated that air bag sensor light had illuminated and the vehicle was taken to the dealer who diagnosed that the front passenger seat occupant detection mat sensor was faulty. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not listed in the NHTSA recall campaign number 13v564000(air bags). The contact was indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 97,000. Jft.

I want to express my disappointment at the lack of urgency shown by BMW in addressing my concerns with regards to the recall issued due to malfunctioning of the front air bag seat occupancy sensor mat. My car had this problem in mid Dec 2013, just before the recall notice was issued. Since this malfunction was safety related, I rushed to get the car repaired immediately. My local BMW dealer did not have the sensor module available; therefore, I had to get the repair done from the certified BMW service professional where I incurred an expense of $851. 84. I have been following up with BMW since January to get paid for this repair and have made repeated calls (on dates 3/26, 4/15, 6/9) but every time I get told that I have to wait to get this payment. Unfortunately, I have run out of patience. How can you make your loyal customers go through this disgraceful ‘run around’? when I purchased a BMW, I signed for high levels of quality and customer service. The company has failed me on both counts. I have lost patience and want everyone to know about this sub par service provided by BMW.

2007 BMW seat mat sensor for activation of air bag, failed. The consumer stated the problem he experienced, is now the subject of a recall. The consumer sold the vehicle. However, he is still seeking reimbursement. Updated 02/19/14.

Started the engine. Passenger sat in vehicle. The passenger restraint system failure light appeared on screen. I thought it was a glitch. The light appeared on and off for several weeks. Went to an independent mechanic and told that it was the seat mat or sensor and the cost would run around 1500 at the dealer. Was told to check to see if there was a recall. Checked on the website and there was no recall but many complaints about the same problem occurring for the 2006 vehicles.

My 2007 525xi has encountered the same problem covered by NHTSA campaign 08v384000 in 2008 which disables the front airbag. My for recall in that campaign ended in 2006. I was able to verify with BMW that the part number for the seat to repair the issue in my2007 is the same as my2006. Has any tracking of the occurance in my2007 occurred? why would the same part not be covered under the manuafacutures extention to the warrantee of 10 years unlimited milage? this is approximately a $1200. 00 repair to replace the seat as BMW does not sell the sensor mat without the seat.