Engine Cooling System problems of the 2015 BMW 528

The contact owns a 2015 BMW 528i. The contact stated that while his vehicle was parked, the coolant pump connector caught on fire, which was connected to a after market coolant pump. The failure experienced was a localized electrical fire that originated at the coolant pump connector and aftermarket coolant pump while the vehicle was parked. The contact referenced NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system) but was told by the dealer they could not repair the recall due to the vehicle having an aftermarket coolant pump. The contact stated he originally replaced the coolant pump with an aftermarket one due to a failure, as advised in the recall notice. The vehicle was occupied during the failure. There was grey smoke coming from the engine and inside the vehicle, with flames that were coming from the hood and under the engine. The fire originated specifically within the coolant pump assembly and its associated electrical connector, with the thermal damage concentrated in that area before spreading. The fire department was able to extinguish the fire. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

The contact owns a 2015 BMW 528i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated there was smoke coming from the engine compartment with an abnormal burning odor. The cause of the failure was not yet determined. The local dealer was notified but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 90,000. VIN tool confirms parts not available.

The contact owns a 2015 BMW 528i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  the contact owns a 2015 BMW. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 BMW 528i. The contact received notification of NHTSA campaign number: 24v608000 (engine and engine cooling, electrical system); however, the part to do the recall repair was unavailable. The contact stated that while her husband was driving at various speeds, the vehicle jerked, and there was coolant leaking from the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.