Door Latch Problems of BMW 528

Dear BMW customer service, I am writing to report a serious issue with my 2014 BMW xdrive 528i regarding the malfunction of the door locking system. Component/system failure: both the front and rear door actuators have failed simultaneously, causing the door locks to stop working. The door latches are non-functional and require immediate repair. The components are available for inspection upon request. Safety risk: this malfunction compromises the security of the vehicle, posing a potential safety risk to myself and passengers, as the doors may not lock properly while driving or when parked. Confirmation of problem: the issue has been inspected and confirmed by an independent repair shop, which diagnosed the door latches as defective and in urgent need of replacement. Manufacturer or other inspections: to date, the vehicle has not been inspected by BMW or any official representatives. I have not involved police or insurance representatives but would be willing to do so if necessary. Warning signs: prior to the failure, there were no warning lamps or messages displayed on the dashboard indicating a problem. The door lock malfunction occurred suddenly without prior symptoms. Through my research, I learned that similar door actuator issues are being addressed under a recall for newer BMW models. Given that my 2014 vehicle experiences the same problem, I am concerned it has not been included in this recall. I kindly request BMW’s guidance and support to resolve this matter promptly to ensure the safety and proper functioning of my vehicle. Thank you for your attention. I look forward to your prompt response.

See all problems of the 2014 BMW 528 🔎.

The contact owns a 2000 BMW 528i. The rear driver side door will not open from inside or outside the vehicle. In addition, both rear doors would not lock. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 87,421.

See all problems of the 2000 BMW 528 🔎.

While in my garage exiting the vehicle, the interior driver's door handle broke off into my hand, making it impossible to exit the vehicle from the drivers seat unless the window was rolled down. Upon inspection, it was determined that the handle was entirely made of plastic. The car was taken to niello BMW in sacramento, CA for replacement at the owner's cost. Owner has possession of the broken handle.

The contact owns a 1998 BMW 528i. The contact stated that the driver side door handle inside the passenger compartment would fall off in her hand. The failure occurred a total of eight times and prevented her from exiting the vehicle. There were no warnings prior to the failure. The contact repaired the failure herself on seven occasions because it would cost $249 to repair it at a dealer. The current mileage was 117,000 and failure mileage was approximately 50,000.

See all problems of the 1998 BMW 528 🔎.

: the contact stated while attempting to exit the vehicle, the interior door handles broke off both the driver and passenger side without warning. The dealership and manufacturer were notified however, no repairs have been made. Updated 03/03/06.

While trying to open passenger door the with the key door latch and keyless entry remote, was unable to open door.

See all problems of the 1997 BMW 528 🔎.

While opening driver's door knob fell off in conusmer's hand. Dealer was contacted, and and replaced knob. Please provide further information.

See all problems of the 1999 BMW 528 🔎.