Table 1 shows three common suspension related problems of the 1997 BMW 540.
| Problem Category | Number of Problems |
|---|---|
| Front Suspension Strut problems | |
| Front Suspension problems | |
| Front Suspension Coil Spring problems |
The front strut spring perch failed on my 1997 model BMW 540i. The perch cut into tire. His happened at low-speed, so no injuries resulted (luckily). Mw na has issued a recall, but my vehicle supposedly is not covered, I think it missed by two months. My build date is 08/96. I contacted BMW na on 6/21/04 and spoke to ryan, I was told the vehicle did not qualify for the recall and that BMW na would not reimburse me for the damages. I have digital pictures of the strut that I can email. I also have the struts themselves still in my garage if someone would be interested in seeing them. John.
Dealership was unable to perform the front spring strut recall 04v183000 repairs within a reasonable time. The consumer contacted customer service and received an insufficient reply.
I have a 1997 540 BMW with 180,000 mi. Investigating the cause of a flat driver side right front tire I discovered the front spring strut plate was cracked and allowed itself and the coil spring to contact and cut down the tire. Found NHTSA campaign # 04v183000 describing exact condition. Towed to devon hill BMW in PA. They will not pay to replace spring strut plate. They state BMW does not sell the spring strut plate separate from the strut and since I install aftermarket bilstien struts at 108,000 mi. Which requires the installer to use the existing spring strut plate BMW is not responsible. There is also a record of the car being at another BMW dealer at 135,000 miles where the repair order notes the recall and states they inspect struts and state no further action needed. No mention of retaining clip installation as described in the remedy section of the campaign. I have owned the car since 40,000 mi. I call BMW and referred me back to the dealer service manager which has not changed his position.