Table 1 shows one common equipment related problems of the 2010 BMW 5 Series.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
I was traveling on freeway to the airport when my wife and I heard a loud boom and suddenly heard loud airflow. I pulled off to side of road and inspected car. The sunroof had exploded and shattered. The car traveling behind me also stopped to inspect his vehicle because of flying glass. The cabin door to the sunroof had luckily had been closed so as my wife and I avoided the flying glass. When we returned from our trip I took vehicle to dealer, the vehicle was under warranty. The dealer said this part was not covered and would cost $3600 to repair. We goggled Bmw5 series exploding sunroofs and discovered we were not the only ones to experience exploding sunroofs. Surely BMW knows about this potentially grievous problem. We called BMW north America and filed a complaint with the resolution department. The next day BMW to my chagrin was willing to pay 50 percent of the repair cost. I expected full coverage. I needed the car back and excepted offer vowing never to buy a BMW again. I expected to become whole and not expecting BMW ignoring the problem thus endangering their drivers for economic reasons. Once again goggle BMW 5 Series expolding sunroofs. I took vehicle to lexes dealer and traded it. I wanted nothing to do with that car. Unfortunately I own another Bmw5. What I want from NHTSA is to inspect the problem and I still want to be compensated for the entire cost of the problem not just 50 percent.
When the temperature hits 100 degrees as it does in the desert 5 months or so per year, the interior cabin fills up with very harmful gas fumes. We owned a 2008 and the same situation. As a result of this and problems with the fuel pump on the 2008, the dealership bought the car back. My husband really wanted another BMW and when he was looking at buying the 2010 he was told all the problems including the gas fumes had been resolved. Not so. The car has been back to service twice for the gas fumes and no one can shed any light on the situation. When this happens you cannot drive the car as the fumes will knock you out. The car has to sit on the driveway and air out for a few days. You can't park in the garage as the gas fumes enter the house. For a car of this caliber it is not acceptable. Plus it is very dangerous to your health.