Automatic Transmission Floor Shift problems of the 2001 BMW 740

The contact owns a 2001 BMW 740il. The check engine warning light intermittently illuminated on the instrument control panel. He previously attempted to shift gears in reverse and was unsuccessful. The manufacturer was notified, but no assistance was provided due to the high mileage. No repairs were made. The vehicle identification number was unavailable. The failure and current mileages were under 150,000.