Door Latch Problems of BMW 745

Tl the contact owns a 2005 BMW 745li. The contact took the vehicle to BMW of riverside (3060 adams st, riverside, CA 92504, 1 (951) 373-5000) to be repaired per NHTSA campaign number: 17v328000 (latches/locks/linkages). Shortly after the recall repair, the contact noticed that the rear driver and passenger side door latches failed to lock and were unsecured. In addition, the vehicle stalled. The same dealer was contacted and stated that the battery was drained after servicing the recall repair. The contact was advised to have the vehicle towed to the dealer to recharge the battery. In addition, the dealer stated that the latch replacement was separate from the recall repair and that both latches needed to be replaced. The dealer indicated that they replaced both latches; however, the rear passenger door latch still failed. The other three door latches worked properly. The manufacturer was notified of the failures. The approximate failure mileage was 58,423.

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The contact's finger was caught in the automatic door, causing injury to her finger. This was the passenger's side automatic door. The dealer has not currently been contacted. She felt that this was a safety defect because it could have caused serious injury to one of her children.

There have been many occasions when the doors on my 2002 BMW 745 have frozen closed after driving to a destination. This could have resulted in a serious problem had we been in an accident and not been able to exit the car. Myself and my passengers could have been trapped in the car. I have also had occasion when the door would not latch after driving to a destination. I have made numerous complaints to the dealer and have been told there is no solution to this problem other than spraying the door latch with silicone. This only works for a short while and is ineffective if very cold temperatures follow within a day or two of rain or having the car washed.

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