Carrier/rack problems of the 2007 BMW X3

4 motor mount bolts were sheered. Took to dealership due to coolant leak and found that engine had become unmounted and was sitting on water pump that was cracked and causing the leak. I had noticed vibration but was not sure what it was. Over $2000 repair bill. This seems to be a common problem with this model BMW.

Low coolant light came on, and BMW dealer found a crack on the water pump. Upon further inspection, the engine was noted to be canted, making it impossible to attach the new water pump. It was discovered that the engine mount bolts (total of 4 on one side) had all broken off, causing the engine to tilt. The repair was $2000 and when I called BMW USA, they said that there would be no compensation back to me, and that the broken bolts were secondary to the car having 90,000 miles. Changing bolts is not a normal wear and replacement item, and the car has never been in an accident. Our vehicles are gently driven, and never go off road, so I am mystified how this happened.