general problems of the 2014 BMW X3

On December 27, 2023, vehicle was taken to the service center of the dealership where it was purchased. The primary concern was that the car would at times suddenly launch forward and increase in speed on its own. Employees/repairmen test drove the vehicle, scanned the codes and the concern was not duplicated. On January 14, 2024, when slowing to park this vehicle, it suddenly raced forward, causing driver to hit a post. I have this documentation. Vehicle was totaled (at loss to me). I need some remedy.

The contact owned a 2014 BMW X3. The contact stated that while driving at approximately 35 mph, she lost control of the steering wheel, the vehicle suddenly jerked to the left, and she crashed into a cement light pole. The chassis stabilization warning light was illuminated intermittently. The driver's side air bag had deployed. The contact stated that she hit her head on the steering wheel but had declined medical attention. A police report was filed. The contact made a local dealer aware of the failure; however, the vehicle had not been taken to be diagnosed or repaired, and the contact was informed the VIN was only included in an emissions recall. The contact stated that the obd monitor was removed when the vehicle was previously impounded. The vehicle was towed to a tow yard and was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was 74,526.