general problems of the 2019 BMW X3

Today, I placed my backpack containing my 2019 BMW X3 key fob in the back seat, closed the door, and proceeded to open the driver’s door as usual. Immediately, the car locked itself with the key fob still inside. This is a failure of the anti-lockout safety system. The vehicle’s comfort access/keyless entry system is designed to prevent the doors from locking when the key is inside, and it should never lock itself under these circumstances. This malfunction creates a serious safety risk, as occupants or pets could become trapped inside the vehicle. I am submitting this complaint to notify NHTSA of a potential safety defect in the BMW anti-lockout / comfort access system. I request an investigation to determine if this defect affects other vehicles of the same model and year.

My X3 has 52,000 miles. During a recent road trip, an "emergency call system malfunction" message appeared. When I returned home, I took the vehicle to the dealership. The advisor said the shark fin trim is loose on the roof causing water ingress into the vehicle causing damage to the aerial antenna and the tcb unit. The tcb unit is also known as the telematics control unit that is responsible for vehicle safety and connectivity features, door locking mechanisms, and so on. The technician found faults in the aerial antenna and tcb. I understand from the service advisor that they see this fairly regularly. I have further learned that BMW issued a service information bulletin admitting the problem to dealers and telling them it was a manufacturing defect during the painting process and lists the parts needed to fix it. The quoted cost to replace the damaged components and install/seal a new shark fin was over $4,000 (almost 10% of the car's original price). BMW knows this to be a problem and I think there should be a safety recall for it, regardless of whether the car is out of its original warranty period.

Shark fin antenna water ingress causing emergency call malfunction. Known issue with BMW and no warranty or recall due to failed seal allowing water to ingress into the telematics control module disabling all cell service, hands free communication and tracking/navigation in case of an accident vehicle does not provide accurate location. Cost of repair is 3,000-5,000 due to water damage. Warnings come onto instrument cluster that can be removed and blocks mileage or any other settings to be viewed including cruise control settings.

I am writing regarding my 2019 BMW X3 which has suffered catastrophic electrical damage due to premature sunroof seal shrinkage. The failure has resulted damage to the amplifier damage to the auto system non-functioning park assist warning tones and signal integrity of panoramic sunroof stability the dealership has identified seal failure as the root cause. This is particularly concerning given that: these seals are designed and expected to last 20 years this is a documented issue affecting multiple BMW vehicles my vehicle is only 5 years old, far short of the expected seal lifespan the premature seal failure clearly indicates a manufacturing defect, not normal wear and tear. The systemic nature of this defect which causes a significant gap between actual and expected seal performance the extensive consequential damage caused by this manufacturing issue is highly concerning snd should be immediately investigated and addressed.

My 2019 BMW X3 posted this error on the instrument display "emergency call system malfunction". BMW service informed me that the shark fin roof mounted antenna is leaking. It causes issues with the sos feature, navigation (reporting wrong location). There are numerous complaints on BMW owners message boards with the same problem. There is at least one BMW service information bulletin (sib) that applies to this issue for my vehicle. It is number b65 12 22. I was told this issue is not covered under my certified pre-owned warranty. This is a safety issue affecting thousands of BMW owners. BMW should do the right thing, issue a recall on the affected models and repair this problem. Thank you.

I have take out cargo on left side by self.

Safety recall involving rear cargo rails hasn’t been rectified for 3 months now.

The vehicle 2019 BMW X3 purchased from dealer with all maintenance performed per BMW specs at dealership, warned of low coolant. Coolant was added, two days later 0n 6 25 2024 the light came on for low coolant checking vehicle saw large leak. Vehicle was towed to dealership. On 6 26 2024 the visual from BMW stated the the oil filter housing which is made of plastic and warps. They want to replace the oil filter housing but they say the manifold and transmission has to be remove to replace it at a cost of 3119 dollars as estimate. From dealership. The vehicle is low mileage purchased at 30 k from dealership and has been maintained with the reccomendations of the dealership. The time the vehicle will be in shop to do he work will be long and it till unclear of the extended warranty purchased from dealership at time of purchase will cover its replacement and th costs for labor.

Since purchasing the vehicle, the illumination of the instrument cluster, information center screen, and sometimes the climate controls dim partially or completely during daytime driving. This occurs randomly and frequently at times. Reported this to BMW service at least three times since purchasing the vehicle. BMW service could not identify the issue but flashed the on-board software at least twice as a possible fix. Neither episode corrected the problem and BMW says they don't know what is going on since the issue has not reported an error code. I understand this issue, or issues generally similar, has been experienced by other BMW owners across this and other BMW model lines. BMW north America has washed their hands of this isse and the dealeers have no idea how to diagnose and fix it.

On the 2019 BMW X3, we’ve experienced the tailgate opening while the vehicle is in traffic, and the transmission is in ‘d’ drive. The safety hazard I’m suggesting be investigated is that the buttons on the remote key fob to the vehicle, including lock, unlock, tailgate, and panic, all work even if the vehicle is turned on and driving. This poses a serious safety risk to not only occupants of the vehicle, objects or animals that may be in the trunk, but also to other motorists on the road. We’ve personally had this happen three times, all in cases where we were in live traffic on an active roadway. One case in particular our dog was in the trunk and we had to pull over in the middle of traffic while the dog thankfully stayed seated in the trunk area. I believe this happens because it’s very common for the key fob to be in a pocket or purse while operating the vehicle, where it’s very possible for the buttons to be pressed inadvertently. In my opinion, the key fob should not be functional while the car’s ignition is on. No other car I’ve ever owned has had a key fob whose buttons still work while the ignition is on. Happy give further comment if need be. Thanks.

The X3 suddenly slowed down to stoppage on an interstate highway, and the car "shifted" to neutral by itself. I had to shift back to "drive" and then drive away. It happened twice in September to October 2023, with my family and other kids in the car. Luckily there was traffic, driving speed was relatively low. Contacted two BMW dealerships and the only thing they could do was change the battery. They said maybe the battery wasn't functioning fully. However, BMW shouldn't stop my car on a highway just because the battery may be relatively low. No warning about battery was ever observed. Four pictures attached: error message 1 - increased steering effort on 10. 13. 23 error message 2 - transmission (suddenly "auto-shifted" to neutral) error message 3 - four-wheel-drive system error message 4 - front monitor suddenly turned on?.

Uro parts engine oil filter housing there was no sensors that went off to indicate that there was an issue with my coolant or my oil and I went to drive my car and broke down on the side of the road. The dealership and the repair shop and mechanics I’ve called have told me that this is a common issue with BMW because of how it's made. If I knew that there was a problem because of the sensors I would’ve never had to break down on the side of the road and be less stranded without a vehicle.

We were towing a rental travel trailer (~3500 ib), going east bound on highway 80 near martinez, CA. The travel trailer suddenly went into oscillation, the amplitude got larger and larger, and finally both SUV and trailer landed on the sides on the embankment. The SUV was supposedly in "tow" mode, so the feature "trailer stabilization control" should have been activated to reduce the sway/oscillation (and perhaps issued some warnings). However, we only got traction control alarm just prior to the crash.

While driving, an error message appeared on the car screen that said: passenger restraint system malfunction: contact BMW carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt. 1) what component or system failed or malfunctioned, and is it available for inspection upon request? passenger restraint system 2) how was your safety or the safety of others put at risk? increased risk of injury in case of collision 3) has the problem been reproduced or confirmed by a dealer or independent service center? the dealer ran a diagnostic and no fault was found. They tried to claim that there was water on the seat because an umbrella was on the seat. It was not raining before or during the time the message appeared. The umbrella has not been used for quite some time and was not wet. 4) has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? just the dealer. 5) were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? none. This appears to be a random deactivation of the passenger restraint system.

Was driving on the freeway, not more than 60mph, no over bridges, no potholes, no people, and heard some exploded over my head. I pulled the car over and saw the sunroof was shattered. I didn’t see any heavy object flying. After reaching home, I searched online what could be the reasons and found there were 100s of cases like this already reports.

The car sos system “masses a dos call” to the police department. After clsryfiyng the error, the car shows the following message: “ emergency call malfunction”. BMW disabled my car emergency system to avoid this problem again but tried to change me to fix the problem.

Sunroof shattered randomly.

Tailgate opens on its own. Once in motion more often after loading dogs in the back, closing it and then it opens as I open the drivers door. A fix is to start the car first the open the tailgate and close that seems to help.

The issue is becoming more systemic and occurs more often. Issue is as follows: 1) while driving, digital instrumentation will go completely blank for a period of time. This includes speedometer, tachometer, clock, cruise control information. Basically, anything that is on the screen disappears. 2) in addition to the instrumentation malfunction, the following system failures are intermittently occurring (no pattern detected yet): all wheel drive system failure (while driving) - when display does resume, vehicle warning system indicates the vehicle may be driven, but the all wheel drive system is inoperative. Park distance control (occurred while vehicle was stationary) - when display does resume, vehicle warning system indicates pdc system is inoperative. Auto start/stop feature (occurred while vehicle was stationary) - while at a stop and the failure occurred, the engine did shut down incorrect average mileage display - normal mpg for the vehicle is currently around 24. 2. Vehicle was reporting an average mpg of 9. 7 prior to one failure.

The active safety feature (lane assist) did not vibrate the steering wheel as advertised by the manufacturer.

This car was bought brand new in Jan 2019 and since buying there were 3 incidents of windshield damages all 3 times by chips hitting the glass. 2 times it was replaced by the oem glass, however I am worried about safety, it appears that this car's glass is more fragile than others. I have also owned other cars and drive on same road under same condition, however this has never happened with any other class. I would be interested if new BMW X3s are more prone for windshield related damages.

Frontal collision detection either does not work or is giving false alarms. It dies not warn when the vehicle in front is in close proximity as it is designed to do so. At random times it will give a false notification. This is more prevalent if the vehicle is at a steep angle.

I purchased a new 2019 BMW X3 xdrive 30i midsize SUV on August 31, 2019. I specifically chose the driver assist option that includes both lane departure and blind spot warning features. Upon testing to verify that these features were functioning properly, I discovered that the steering wheel vibration warning feature did not work. No vibration at all was detected whenever I changed lanes even though I set the desired vibration level to the highest setting and I was very careful to drive at a speed, 50 mph, for which the feature should be active. This was also true of the blind spot warning--no vibration detected. I verified that both safety systems had activated by observing the appearance of the lane departure icon in the instrument panel and the illumination of the triangular light in the outside mirrors upon approach of a vehicle in the adjacent lane. However, no vibration was detected in the steering wheel when I purposely changed lanes without signaling on testing the lane departure feature or when I signaled to change lanes with another car in the blind spot in testing the blind spot feature. The blind spot visual warning lights in both outside mirrors worked ok, but no vibration was detected when signaling to change lanes. I reported this to the dealership and their diagnosis was a faulty motor that generates the steering mechanism vibration. A new part in on order. I'm reporting this to alert others who may not have tested for proper functionality of these safety features. One has a visual warning for the blind spot feature to backup the steering mechanism vibration, but not so for the lane departure. The absence of vibration could be a significant safety issue for anyone depending on the proper operation of this feature.

Hatch back opens randomly. Key fobs were no where near vehicle as it was parked in our underground garage.

At 9am this morning the hatch back had been open for an unknown amount of time. I closed and locked the car and at 3:30pm this afternoon the hatch had popped open again. This is the fourth report of the same issue this week.

Back hatch door opens randomly. It was parked overnight and stationery but neighbor reported it open this morning. ,.

Tail gate opens randomly when car is parked and stationary. Tail gate has also opened when travelling at a low speed (under 30 mph). Issue has happened multiple times since purchase of vehicle. Returned to dealer to address issue but was told there was no issue.

While reversing our car in our garage, the car trunk pop open and hit our garage roof creating scratches and peeled paint on the trunk lid.

This vehicle has the 'lane departure feature warning" . This feature has 3 settings,from light to strong. On the first two settings the steering wheel does not vibrate at all, on the strongest setting the vibration for the most part cannot be felt either. I had a 2014 x5, steering wheel definitely had a pronounced vibration that was felt. Brought it back to BMW, engineers say that they had complaints that the x5 vibration was to severe so they made it less obtrusive. If you have three modes of operation and two modes do not work at all, and their strongest mode is barely perceptible , this safety feature is not working, especially if you are depending on it. I have tried it at all speeds, actually the faster you are going especially above 55 mph, you do not feel the steering wheel vibrate at all.

The lane departure warning system on my new BMW X3 (purchased may 3, 2019) does not work. This is a non-trivial failure in BMW's so-called "intelligent safety system. " the response I've received so far from my BMW dealer in ocala, florida is unsatisfactory. They insist it is working, just at a slight vibration. I feel no vibration, and have had several people drive the car and agree. During a lapse in concentration � which is what this feature is intended for � there is no warning of lane departure. It's not a safety feature if it doesn't work. I find it hard to believe that BMW safety engineers would want the function to be imperceptible even at the "strong" setting. BMW apparently thinks this feature is important, as the company placed an associated lighted button right in the middle of the dashboard! perhaps they are waiting for someone to get hurt or die before acting. Please research this problem on behalf of customers before that happens. Thank you.

The plastic covers over the lower child safety restraint buckles ripped out during driving, causing the child seat to become loose and unsafe. The angle of these covers forces the child seat lower buckle to angle horizontally outwards. These covers are only secured by a thin plastic tab, so if the pressure of the strap pulls upwards on the cover and breaks the tab during an accident or regular usage, the child seat straps will become loose and the child will be at serious risk of injury. The child seat I had this happen with was a common, best-selling brand in both the u. S. And europe. There was no failure with the seat itself.